Perfume Plus Direct39 reviews
This score is based on 39 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Little relief after a mess
You know that tiny relief you get when the thing actually works after a lot of hassle? That was me. I ordered three bits, one box turned up first week and I started using it straight away — decent feel, did what it should. But the other two never arrived and emails went unanswered, phone number just rang out. Bit of a faff, I was ready to take it up with my bank. After a few more nudges they eventually admitted the missing items and sent replacements. They turned up late but intact and, oddly, that moment when I opened the second one and it worked, I finally felt satisfied. Still annoyed about the poor communication and the initial cock‑up, but the products themselves are fine and do the job. Not perfect, but usable.
Worth the wait, mostly
Halfway through the day I’d given up and started thinking I’d been scammed, but when the parcel finally turned up there was a nice surprise inside — much better quality than I expected for the price. The bargains are real. The delivery mess and poor phone contact are a pain, and they still owe me the delivery refund, so don’t expect a slick service. My tip? If you’re after value and can be patient, go for it, but if you need something tomorrow, maybe pay a bit more elsewhere.
Quick fix for sore skin
Needed new aftershave for razor burn; ordered midweek, arrived Saturday, and quickly. Smells subtle, feels light, pleased overall.
Half pleased, half annoyed
Not impressed at first — no reply, took my money and no present arrived for Christmas. Eventually got a refund, so okay now.
Good product, shoddy delivery
Parcel arrived squashed, slightly melted; I returned it but customer service stalled — product still handy for daily gym commute.
Finally spotted it
Unwrapping the parcel, I knew — scent matched the labelled brand. Saw the site on a friend's Instagram and told my sister. Fast delivery, decent price, felt properly genuine.
Not worth it
Wouldn't recommend them — my order never arrived and they refused a refund. It was a present for my mum, can't afford to replace it, sadly.
Bit of a saga
Saw it on Instagram and ordered as a present. It went missing; no replies for a week. Then they finally refunded me — that’s when I relaxed, and that felt decent. I still warned my mate though.
Nearly gave up, glad I didn't
Picked it up just before Christmas and at first I was wary — delivery was slow and the box a bit battered. Started using it that evening; once it worked properly I relaxed and really pleased.
Ignored my cancellation, oddly useful
Ordered for move with bad back; cancelled within 15 minutes but they ignored it and wouldn’t stop the courier, so I had to keep the item. Service was unhelpful, though it helped.
Empty box scare, then sorted
Was relying on this as a last-minute birthday gift for my mum, so I was pretty sceptical when the box looked empty at first. They didn't reply straight away, but eventually sorted a replacement.
Delivery let-down
I only ordered this because my back's been bad and I needed a quick replacement. Ordering was fine. Price was reasonable, nothing fancy. Delivery was a mess though — I got a note to collect, waited, nobody turned up, and it was left on the doorstep next day. Customer service didn't help much.
Waiting past New Year
I'm glad I eventually got my money back via eBay's guarantee, but the item ordered 10 Dec (due 12 Dec) still hadn't arrived by January. Contact with the seller was slow and unhelpful (which is a shame). Won't order from them again, ever — disappointing delivery and service.
Properly impressed
Evri lost my parcel, but PPD owned it, sent a replacement fast and without fuss. Order process was smooth, prices fair, and the service felt human. A relieved, happy purchase, genuinely, honestly, definitely too, and recommending it.
Cuppa wait, sorted in the end
Sat on my sofa with a cuppa, thought they'd taken my money and vanished — no confirmation email, felt a bit iffy. After a couple of weeks they said it was out of stock and would refund; it took ages but arrived. Had worse from others, I'm happy.
Late present, lovely scent
light, warm on the skin, two quick spritzes and it lasted through a hectic commute and a long day at the office — got one unexpected compliment, which made me smile. Customer contact? Poor, out‑of‑office replies and an expensive 0844 number. Good smell, awful service and delivery.
Parcel-palaver turned alright
did I do the right thing? The company did ask me to sign a declaration before issuing any refund, which felt a bit off, so I pushed back. I questioned them, refused to sign something that implied blame, and yes, I was a bit sceptical the whole time. But after a rather persistent exchange, a helpful advisor actually took it on and sorted things out properly. It didn’t happen in five minutes, there were a few emails and a follow-up call, but in the end they processed the refund through PayPal and apologised for the hassle. I’m relieved — and oddly pleased I didn’t give up. My small bit of advice: keep all your order docs and don’t be shy to escalate nicely if something’s not right. Would I buy again? I probably would, now that I know they’ll sort issues, just maybe with a little more patience.
Got lucky with a rare find
Really glad I found this seller, overall happy but not without small niggles. The Thierry Mugler Womanity was impossible to get elsewhere so that was the main win, and people actually notice when I wear it. Delivery came in two days and they kept me posted, which I appreciated. Site could be a bit clunky and prices felt slightly steep compared with others, but given it’s discontinued I’m relieved — would buy again, honestly.
Nearly nothing in the bottle
you can spray loads and it barely registers, more like scented water than a proper EDT. On the skin there’s a faint, fleeting hint if you press your nose close, but nothing that lasts or projects. I messaged customer services and their reply was a generic form‑letter that didn’t even mention my name or the product — a bit sloppy and unhelpful. Overall, not what I expected; the bottles look smart, but the actual product is underwhelming. I won’t be ordering again, and I’d advise caution.
Gift purchase, delayed delivery
I ordered a perfume as a gift and paid for next day delivery, but it actually arrived two days late. The person I was giving it to had to wait, and I was really let down by the service. I was hoping for more from Perfume Plus Direct.
About Perfume Plus Direct
Perfume Plus Direct is a prominent online retailer in the UK that specializes in offering a wide range of designer perfumes and cosmetics at discounted prices of up to 70% off high street prices. Based in Manchester, they provide a diverse selection of fragrances for both men and women, including popular and celebrity-endorsed perfumes. In addition to perfumes, they also offer makeup, skincare, and bath & body products. Customers can conveniently order from their website and benefit from their customer service team's assistance. Perfume Plus Direct has built a reputation for providing quality products at affordable prices, making them a go-to destination for fragrance and beauty enthusiasts.
Details
Contact Information
Perfume Plus Direct
M45 0FU Manchester
United Kingdom
📧 perfumeinfo@perfumeplusdirect.co.uk
Categories Perfume Plus Direct
Online shopping | Cosmetics & Personal Care Reviews & Experiences
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Last update: May 2026
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