procolored4 reviews
This score is based on 4 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Little machine, big grin
take your time curing, don't rush it. Overall very happy, would recommend.
Not what I expected
I bought this DTF kit after saving up and thinking it would be a proper step up for my little side hustle, but it's been a mixed bag. On good days it prints decent stuff and the colours look alright, so you can get usable outcomes. On other days the software decides to go weird — switches to Chinese, crashes or just refuses to communicate, and I end up reinstalling it yet again. I printed tiny test designs every morning hoping to keep it healthy, but that didn’t stop the ink bottle/waste system from slowly leaking black all over the tray a few times. The waste pad reset routine took me ages to track down; there are bits of info everywhere but nothing clear for the model I have, which made it more frustrating. Setting it up felt like tinkering more than plugging in a machine — frustrating but fixable if you like faffing about. In daily life it sits in my shed and I use it for small orders and samples; when it behaves it's handy, when it doesn't it's wasted time and worry. Not a total write-off, but definitely not the plug-and-play purchase I hoped for — a fair warning if you don't want the extra troubleshooting.
The moment it clicked
I bought one and it’s been a proper learning curve, but there was a single instant when I knew it was worth it. After a couple of days of faffing about — installation, fiddly film application and a few stubborn glue patches that needed extra elbow grease — I finally ran a full print for a client. The colours came out richer than I’d hoped, and the transfer held up after a wash test. That moment, when the customer smiled and said “that’s spot on”, was the turning point. Suddenly all the hassle felt smaller. I’ll be honest: setup wasn’t smooth. I spent ages on chat getting different suggestions and I had to get someone in to help with the stand assembly, which I hadn’t planned on. The software didn’t have flashy tutorials, just a PDF, and I grumbled about that. But what surprised me — in a good way — was how forgiving the machine is once you’ve got the quirks sorted. The print quality is consistently good, the white ink layering is cleaner than I expected, and prints cure properly without me having to babysit the whole time. Customer service could’ve been quicker, but once I pushed through the back-and-forth they did point me to a couple of useful settings and tips from other users. Also, unexpected bonus: one of the chat technicians sent a sample profile they’d used, which saved me hours. That felt like someone actually helping. So yeah, there were bumps, and I cursed a fair bit while stripping glue and reapplying film, but that first successful job changed my whole view. If you’re the sort who needs everything to be plug-and-play, this might frustrate you. If you’re willing to tinker a bit and learn the quirks, the results are really satisfying. I’d recommend seeing one in person first or talking to someone who’s used it — saved me from making a blind decision. Overall I’m glad I went for it; that client’s reaction made me smile and reminded me why I do this work.
The tiny relief when it finally behaved
first three weeks everything seemed okay, then the ominous red blink, and then the long game of customer support roulette.
I spent weeks on and off with their support team, sometimes on the phone for what felt like ages. They’d trot out the same checklist each time — do this, reboot that — and I’d do it, sometimes twice because I thought, maybe I missed something, maybe I mumbled, who knows. At times they told me the red light was normal. No, really. Then later: actually, your motherboard’s knackered. Replace it. Fine, but send it to us at your cost. Eh? I blinked.
Parts were out of stock for a while, and when something was listed as a voucher refund, I tried to use it and the cart decided it had been spent already. I don’t know, maybe it had a mind of its own. I bought the extended warranty thinking that’d be the obvious safety net — silly me — which apparently didn’t cover this particular type of meltdown if you were three weeks over six months. Lesson learnt: read the small print and make a pot of tea before calling.
So the turning point: after months of back-and-forth, some persistence, and a gentle nudge on social media (polite, mostly), someone finally arranged a proper replacement part and a tech visit. The bloke who turned up knew his stuff, replaced the board, tuned a couple of settings, and left the thing purring. Not perfect service overall — far from it — but that fifteen minutes of actual competence made the months of faff suddenly worth it. That’s when I thought, okay, I did actually get some value from this machine.
If you’re thinking of getting one, just be prepared: keep records, take photos, don’t assume the warranty will sort everything, and maybe set aside an afternoon for phone calls. Also, push for on-site help if they offer it — it made the difference for me. A mixed bag really: good machine when it works, and oh boy, a lot of patience required.
About procolored
Procolored is a manufacturer and retailer of digital printing equipment, focused on direct-to-film (DTF) and UV DTF printing systems. Its product range includes printers, ink, films and related consumables, as well as accessories and replacement parts for printing workflows. The company primarily serves small businesses and professionals involved in custom apparel and product decoration, including print shops and makers producing personalised items. Procolored sells its equipment and supplies through online channels under its own brand.
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Last update: April 2026
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Review with most votes
The moment it clicked
I bought one and it’s been a proper learning curve, but there was a single instant when I knew it was worth it. After a couple of days of faffing about — installation, fiddly fi... Read onBy: I. Miller