If you are looking for casual, comfortable clothing, you might find what you are looking for at Pull & Bear. But what is the quality, delivery period and customer service like? Read customer reviews about this fashion web shop and retailer written by real customers. They can tell you all about their experience and help you decide whether shopping at Pull & Bear is a good idea.
About Pull & Bear
Pull & Bear is a clothing retail company. The company originally comes from Narón, Spain, where it was created in 1986. Since 1991, they started up an international course. This international course was helped when, In 2011, they decided to go online. They now sell their products all over Europe and in Africa, America and Asia. The company aims at young people who are engaged with their environment. They aim at a casual, comfortable and easy way of dressing for those who “live in a community and relate to each other”. The draw inspiration from new technologies, social movements and artistic and musical trends that can be seen around on the street and on social events. The brand offers collections for both men and women that consist of coats, jackets, dresses, dungarees, jumpsuits, sweatshirts, blouses, shirts, jeans, trousers skirts, shorts and bombers. But also of shoes like trainers, flats, heeled shoes, heeled sandals, boots, ankle boots and more. And of course they also have accessories to go with their clothes like wallets, jewellery, bags, scarves, belts, cosmetics, sunglasses, mobile phone covers, caps, hats, stationary, tights and socks. And they also give out a gift card in case you want to give someone a present but have no idea what their taste in clothing actually is.
A Pull&Bear commercial
Services of Pull & Bear
Of course you can visit the physical shop, but you can also shop online. You can easily shop at Pull & Bear by making an account and putting items in your online shopping bag. They will deliver the items to your house or to any other address you want (home, work, at the shop, etc). You can pay via Visa, MasterCard, American Express and PayPal. They offer free store delivery, free standard delivery if your order is above £50. Your order will arrive between 2-3 working days, but home delivery can arrive the next day. Not satisfied with your product? They offer free returns within 30 calendar days after the delivery date. If you want to stay posted on their newest collections, special offers and other news, you can sign up for their free digital email newsletter.
Complaints, compliments and tips for Pull & Bear
Do you already own clothing by Pull and Bear? Maybe you have visited their shop or ordered on their website. If so, would you be willing to share your experience, whether it is positive or negative? What is the quality like? How does customer service deal with complaints? Leave a customer review with your opinion and help others decide whether Pull & Bear is the right shop to go to for casual and comfortable clothing.
Is the clothing from Pull&Bear really as casual & comfortable as promised? Read customer reviews about this clothing retailer for shirts, trousers, dresses, etc
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I WOULDNT GIVE IT EVEN ONE STAR. One of the worst customer service team I have ever spoken to. Refusing to give me my money back after the employee behind the counter didn’t give me my receipt. Refused a refund and exchange but ignored numerous emails asking them to prove to me that a receipt was given in the first place. I had a bank statement for the exact same amount on the same day my friend also brought something, wouldn’t do anything to help me and all they could do is tell me how I needed a receipt but no way of me getting this. They are rude and take about week each time they respond to an email. They obviously have no understanding of their policy as the first time I spoke to the CS team they told me to go back to the store to demand a refund. So clearly they have two different understanding of what their ‘policy’ is. Only way I would get refund is if the items are faulty, so realistically they’re saying the would prefer me to turn up with damaged clothes that they can’t resell rather than something that isn’t damaged at all with their labels still on that they could just put back on the shelf and resell.
Honestly the way I have been treated is disgusting and the fact that their arguing over £60 just shows how desperate they are and clearly need every penny they can get.
Buyer beware - Pull and Bear do not offer longer exchange periods to allow for Christmas gift purchases. I have been left with unwanted clothes and not been offered any way forward! Even a credit note would have sufficed.
Loved here T-SHIRTS & SHORTS most.... website is awesome, have got 3 t-shirts 1 shorts yet. Great place for online shopping Must try. Delivery is in 4-6 days, the order is easy-peasy and cost is great! OVERALL NICE to shop here Cool attires, wallets, belts, and jackets also cool..