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I liked RF collection, probably items selling here is of my preference. Denim jackets, crop tops ,shorts and jumpsuits and coats collectted by me this season from store of JF. Good quality of app...Read on
Lovely dress. But sleeves were too short and knot back on picture was much lower than actual. Picture image would cover a bra. Actual item cannot wear a bra. I had free delivery but ended up having...Read on
I ordered from the site on December 28th and still haven’t received it.:@ :@Read on
Please dont buy from this place! They will be rude to you, waste your time and money. There are so many other places that will appreciate your service and provide good quality clothes and customer...Read on
DO NOT USE THIS COMPANY! Needed to returm items that weren't a true fitting. On their website it stated Free Returns, but when qustioned how to return FOC they said they didn't do free returns?! ...Read on
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I liked RF collection, probably items selling here is of my preference.
Denim jackets, crop tops ,shorts and jumpsuits and coats collectted by me this season from store of JF.
Good quality of apparels used, colors are fantastic
Prices are also affordable.
One thing to share discounted price are almost similar then market so I couldn't understand offers.
Let it more clear.
like this review is CLEAR! really!
Black knot back knit dress
Lovely dress. But sleeves were too short and knot back on picture was much lower than actual. Picture image would cover a bra. Actual item cannot wear a bra. I had free delivery but ended up having to pay royal mail postage fee of £2.50. For them to deliver. Then had to pay it again to return. Complete rip off.
I ordered from the site on December 28th and still haven’t received it.:@ :@
Please dont buy from this place!
They will be rude to you, waste your time and money. There are so many other places that will appreciate your service and provide good quality clothes and customer service.
Avoid these scammers!
DO NOT USE THIS COMPANY TO BUY ANYTHING!
DO NOT USE THIS COMPANY!
Needed to returm items that weren't a true fitting.
On their website it stated Free Returns, but when qustioned how to return FOC they said they didn't do free returns?! IT CLEARLY STATED FREE RETURNS, althoguh they soon took that down from their website! Appalled by their customer service I wrote a review on TrustPilot which they took offence to. They've been calling me a liar, althoguh they're the ones lying then said they'd return the £2.50 postage if i took my review off TrustPilot. I will NOT be BLACKMAILED!!! It's not abou the money, it's the principle.
DO NOT USE THIS TERRIBLE COMPANY
Dodgy. Wont use again. AVOID
Purchased item. It came. Sizing didnt match website and was wayyyy out. Paid a ridiculous amount to purchase their return postal label. Returned item. Can see by tracking, was delivered 31 nov. Emailed them on 24th dec (SO A MONTH LATER) asking where refund is. I get an automated reply that my package will be with me soon. I email again. I get told i need to wait a maximum of 28 days. So i wait 40 days!!!! Contact them again with order number and tracking number which states the delivery. I get a reply asking for proof of postage receipt.
ITS OBVIOUSLY BEEN POSTED! THE TRACKING
NUMBER WAS SUPPLIED!!!
Just more delays. Out even more money for ridic postage return. Dodgy company. AVOID
How ridiculous. And "Hema" needs to learn how to read.
Next day special delivery
Ordered an item specifically for next day delivery. 4 days later it arrived. Asked for refund of postage aswell as item due to it not being next day and had the rudest customer service I have ever encountered. Implying I was lying about ordering next day. Then some very rude responses to my emails asking where it says my post code is excluded from next day. Turns out this information is under the “help” section and not the delivery information where it should be. The clothes look nice but will not use again due to rude and poor customer service.
A few different items
Used these for the 1st time and it will be the last , brought some items just before the lock down as we went in to lock down I was unable to leave my house to return them due to e high risk also the post offices was shut round my local way I emailed them to explain all this and they wont accept returns they said the extended returns from 14 days to 30 which made no difference as we was in lock down for 12 weeks ABSOULTE disgusting considering the crises we are in now stuck with aload of clothes that dont fit and I don't like!!!
NOTHING LIKE THE PICTURES!! TERRIBLE QUALITY!
a black dress
the 20th february I placed an order on a black dress that I needed home to a costume party. I never got a confirmation order or a mail that would give me a tracking number, even on the website under "my orders" it said I hadn't ordering anything yet. Which I found weird when my paypal said something different. I wrote 2 emails to them but didn't even hear anything from them, not one single mail back telling me if it was shipped or not. nothing. if I could give the service 0, they would get that. I don't even know if I will get my order or not. Won't be shopping there again. It's way to risici
Coat bag and shoes
1 star: Bad
I bought 3 items from this site coat bag and shoes, the coat after wearing it on the first day i realised on hood zip was different lengths making hood not sit right, hugh hole in the pocket the stiching was coming away on the arm of the coat by 3rd time of wearing, my bag the zip broke after first hour of using it, when i returned my faulty items i received and email 5 days later saying i wil not receive my money back or new items, and as good will the company wil send my faulty items back to me for free, iv never seen such cheaply made clothing or delt with a company that dosnt follow the consumer rights act 2015 shocking company.
I wouldnt to order from this site again
My experience has been so poor with their customer services or lack of. I wished I had seen this site before making my purchase.