Cycling is a very popular activity both as sports performance activity and leisure activity. Therefore there are also many shops that offer bikes, biking clothes and other necessities for biking. That might make it hard to choose which company has what you want. One of the shops that you can go to is Ribble Cycles. But what can you expect from their shop and their products? How long will thre delivery period be? Will ordering be easy? How sturdy and durable will their bikes be? Are their biking clothes comfortable enough for a long ride? And how will their customer service react to any questions of complaints from you as a customer? These are all matters that can best be elaborated upon in customer reviews written by real customers of Ribble Cycles. Read their experiences and opinions to get a good idea of what shopping at Ribble Cycles really entails.
About Ribble Cycles
Ribble Cycles is a bicycle shop. They sell bikes and other products that have to do with biking and cycling. In their bikes category you can find cyclocross bikes, urban bikes, time trial bikes, triathlon bikes and track bikes. Of course it can always happen that your bike is still good, but one component needs to be replaced. Therefore they offer separate components like handlebars, frames, forks, electronics, cables, chaining, tyres, hubs, skewers, headsets, pedals, rear shocks, saddles, stems, brakes, brake levers, inner tubes, seal posts, forks, cassettes, bottom brackets and dérailleur gears. That way you can replace a defect bicycle part of built your own bike from scratch. They also offer biking accessories like car racks, pumps, books, bottle cages, bags, front lights, rear lights, safety, lightning spares, first aid, trainers, rollers, cream, lotions, supplements, hydration, bike tools, workstands, lubers, oils, degreasers and more. In their clothing department you can also find gilets, gloves, shoes, socks, jerserys, leisurewear, warmers, compression, capes, tights, longs, trousers, helmets, glasses, caps, head bands and more.Snd for triathlon they offer wetsuits, triathlon clothing etc.
Urban Cycling by Ribble Cycling.
Services of Ribble Cycles
If you order something at the website of Ribble Cycles, the cycle webshop will send these items right to your home via their online order and delivery service. You can also visit their physical store in Preston of Birmingham. They offer £6 off for everyone who enters their email address to join their mailing list for their online newsletter.
Complaints, Compliments and Tips for Ribble Cycles
Have you ever visited the physical shop or webshop of Ribble Cycles? Then we would like to hear all about your experience. How was the delivery period like? Did you have to wait long? Are you satisfied with the product itself? How comfortable is their clothing? How easy to ride are their bikes? Can they withstand a bit of wind and rain, or do they get rusty from one single ride in the rain? And how are you as a customer treated by their customer service? Please let us and everyone else know what you think by leaving your own personal customer review.
Are the bikes and bicycles from Ribble Cycle comfortable and easy to ride on or in? Read customer reviews about their urban bikes, triathlon bikes etc
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One of the great options out there for purchasing bikes
I am not an athlete but I like to like that. I highly prescribe cycling to all of my patients and all people I meet. Not just that I am also interested in cycling and doing bike racing and all. So I know pretty well about them. One of the best of few options, very few I cam to know where one can buy bikes without giving a thought, is Ribble. Especially if you are new buyer, it is the best. They will guide you through, let you know about all specifcation. All kind of bikes and bicycles, for different priorities, purposes and categories.
Brilliant bike, delivery was delayed but in the current climate it's to be expected.The staff were first class and answered my questions honestly and promptly, the bike arrived about two weeks earlier than the date they said complete with fifty pounds complemented for any inconvenience. Don't let a few dissatisfied customers put you off, be patient their product is worth the small delay. John.
I've had a ribble endurance sle ultegra now for 10 months, well 6 months physically with me. It's been back with ribble now for the 3rd time... 4th if you include the defective back wheel. The speed sensor error 33 has been a consistent fault throughout. First it had a "firmware" update... which I found strange as it was brand new... next it had... well I never got told what it had as they wont tell me. Then the rear motor went. Then it packed up 3rd December with the same fault speed sensor error 33. It's been with them since 10th Dec and took till 21st Dec for them to tell me it had arrived even though I'd sent many messages. I then received one message saying they will be speaking with ebike motion to resolve the issue but didnt tell me what they had been doing with it for 10 days. On the same day I had another email saying parts had been picked to fix it and it will be with a technician shortly to be sent back to me. Then today 29th Dec i receive a message saying eike motion have to log into my bike to find all the error codes. Needless to say itll be with ribble over a month before I get it back. In almost a year... I'll have had it maybe 7 to 8 months... 6 of those when it worked fine wrll on and off. The bike is lovely to ride and lovely to look at. It's just the lack of confidence now to go out on any decent rides. I set out on a 40miler... 20 miles from home it packed up. For someone who has bad knees through years of cycling and needs an ebike to keep doing what I love... just dare not go far now. Just feel really let down by the company and just to make things worse... never once have they apologised for the faulty product. It's been returned with a crack to the iwoc button, ripped bar tape and crack to the plastic panel under the BB. These were replaced the 2nd time it went in but I did my own bar tape. They apologise for long wait times for getting back to me but never say sorry you've spent a hell of a lot of money on a bike that doesn't work properly. Ive asked to be put through to a manager or supervisor but wont happen. In a time when we really need to be supporting local business, this just goes against it. Really really disappointed.
Horrible on all accounts. These people are thiefS that just lie repeatedly to their customers. If you don't believe me go to trustpilot/ribble and sort by 1 star. It is unfortunate that they have so many reviews because it misconstrues their overall score. Their quality has dropped off to 0 currently. My bike was due early August. They just informed me it would come in in December. This is after 2 months of me checking with them daily and them telling me everything is on schedule. Liars, crooks, thiefs. DO NOT BUY FROM THIS COMPANY. THEY ARE NOTHING MORE THAN A PRETTY WEBSITE AND A CEO SITTING PRETTY AT THE TOP OF THIS PYRAMID SCHEME
A prime example of a company driven by marketing and sales with little to support both aspirations. At a guess I would suggest that this company is aiming to launch publicly and/or sell out by driving their order book up. Their customer services agents routinely lie. Their job appears to be to support the sales and marketing rather than the construction and delivery of bikes. The situation has become worse during covid however their reputation was plummeting long before. This company is notnthe one that has 100 year history. That was sold some years ago. Save yourself months of angst during which this company will obfuscate and lie to you. Oh, and don’t believe the hype on their website which states that they will keep you i formed of progress of your bike. They won’t. Shop elsewhere for peace of mind.
Shocking service. It should be zero stars. Luckily I had purchased via PayPal and got my refund after a period of no response from Ribble Cycles. No communication, abrupt and unapologetic emails from start to finish on an absolute cock up from their end. Might be in a pandemic but the service and communication style was abysmal.
There are currently 7 customer review posted about Ribble Cycles. On average, they received a star-grading of 5.6/10, with 71% of the reviewers indicating that they would buy from the brand again.
What services or products do Ribble Cycles offer?
Ribble Cycles is mainly active in the Online Shop category, more specifically with Sport & Outdoor, Cosmetics & Personal Care, Fashion.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Ribble Cycles website with confidence. If not you can find many other brands to read about on our website!