Shoe Zone - Overall Rating based on 35 reviews
Featured Reviews
Reviews (35)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Cushion walk honey sandals
I bought a pair of Cushion Walk Honey sandals from the Ashington store after spotting them online. They didn't have them in stock, but the lady there was really nice and ordered them for me. They turned up quickly the next day, but I was a bit disappointed as they weren't as comfy as I hoped. The ankle strap was too big, but I sorted it out by adding some extra velcro. Sadly, after walking a bit, they started rubbing my arches and it was really uncomfortable. Thankfully, I managed to get some plasters to help with the problem.
Canvas shoes purchase
My time with Shoe Zone was really disappointing. The delivery was a bit of a disaster, with the package just chucked on my doorstep instead of being put in the porch like it said on the tracking. And to top it off, my canvas shoes arrived all holey, which wasn't ideal at all.
When I got in touch with customer service over chat about my damaged stuff, the response was pretty poor. They basically told me I'd have to foot the bill to return the items that might be knackered. And on top of that, I found out there aren't any Shoe Zone stores in Northern Ireland anymore, so I'd have to trek all the way to Whitehaven in England to return them for free - not exactly convenient.
Overall, my time dealing with Shoe Zone was a real headache. The way the parcel was treated and the hassle of the returns process just left a lot to be desired.Good quality shoes, excellent price, spot-on delivery
I bought a pair of shoes from this shop not long ago, and I have to say, I'm really happy with how good they are. They're tough, comfy, and definitely worth the money. Ordering them was easy, no problems at all, and they arrived exactly when they said they would. Overall, I'm a pleased customer and I'd definitely suggest this shop to others.
First online purchase
I recently bought some shoes online for the first time and I must say, I was really pleasantly surprised by how straightforward the whole process was. The website was really easy to navigate, and the checkout process was a breeze. My shoes arrived promptly and the delivery driver was really polite, bringing them right to my front door. Overall, it was a brilliant first experience with shopping online at this store.
Value for money shoes
I recently bought a pair of shoes from Shoe Zone and I have to say, I'm pretty happy with them overall. The process of ordering was smooth and the website was easy to use. The shoes are not bad quality, especially for the price, especially as they were bought in support of charity. Although, I did notice that the sizing is a bit on the small side. The size 8 I got would probably only fit someone with really skinny feet. Despite that, I'm pleased with my purchase and would definitely think about shopping at Shoe Zone again in the future.
Pair of slippers for a relative in hospital
I recently bought a pair of slippers for a relative who was in hospital. I chose next day delivery as I needed them quickly, but the slippers arrived later than I thought. This delay was annoying and frustrating, especially at such a tough time. Moreover, I was not happy with the customer service I got when I asked about the late delivery. Businesses should give good customer service, but Shoe Zone didn't do a great job. The delivery company, Evri, also didn't manage to deliver next day as promised, which made me even more unhappy.
Second online order
This was my second time ordering online from Shoe Zone and I have to say, I am once again really impressed with the whole service. Ordering was so easy, just simple and straightforward. The delivery was fantastic, the free next day service actually came on time as promised. The products I got were such good value for money, just like the first time I ordered. Overall, I can't fault anything about the whole experience.
Trainers purchase
I bought a pair of trainers from this shop recently and I have to say, I was really impressed with the whole experience. Ordering was easy, the staff were really helpful, the prices were fair and the delivery was quick. The trainers are top quality and I'm really happy with them. I'll definitely be coming back here for more stuff in the future.
Specific pair of sandals
I recently bought a pair of sandals from this shop because they were the only ones that had them. My experience was really good, they gave me a discount, ordering was simple, they kept in touch with me, and the delivery was super fast and free. I'll definitely be shopping with them again in the future.
New shoes
I recently bought a new pair of shoes from Shoe Zone and I have to say, I was really happy with the whole experience. One thing that stood out to me was that they offer free delivery to the Isle of Man, which is great because a lot of UK companies don't usually deliver here. So, big thanks to Shoe Zone for making it easy for us to get some nice shoes without any extra delivery costs.
I placed my order on a Thursday and got the shoes by Monday, which I thought was really quick and efficient. It's actually not the first time I've ordered from Shoe Zone as I've worn out my previous pair from them. Overall, I'm really happy with the shoes and the service I received from Shoe Zone.Slipper purchase
I've always been really impressed with the selection and quality of slippers at this store. Recently, I had to buy slippers two sizes bigger than usual because of an injury and the swelling in my feet. They were so comfy, just as I expected. I've been a loyal customer here because they offer such great quality and value for money. The quick delivery service is a big bonus too. The customer service at Shoe Zone has always been outstanding, and I can't recommend them enough.
Black trainers
I'm really fussy when it comes to buying shoes and clothes, but I have to say I was really impressed with the black trainers I got from Shoe Zone recently. They were super comfortable and really good quality. I was pleasantly surprised by how much room there was inside for my insoles too. I'm so happy with my purchase that I would definitely recommend Shoe Zone to anyone in search of affordable and comfy footwear.
New school shoes
I bought my daughter some new school shoes and she absolutely loved them because they had hearts on them. They are great quality and we got them really quickly with free next day delivery. I would definitely recommend them!
Two pairs of shoes
I was well chuffed with my visit to Shoe Zone. Ordering was dead easy, and I liked that I could get my delivery the next day. The shoes I bought were spot on - they fit nicely and looked proper classy. Cheers! I wasn't sure what to expect as a new customer ordering online from them, but I'm pleased I gave it a go. I'll definitely be shopping with Shoe Zone again.
Shoes
I bought a new pair of shoes from the shop recently and I was really happy with the service I got. The staff told me straight away that they didn't have my size in store, but they kindly offered to deliver them to my house for free the next day. The shoes came right on time and they gave me a whole year to send them back if I needed to, as long as they were still in good shape, and I could get a full refund. I thought the customer service was top-notch and I wanted to give credit where credit's due.
Chelsea boots
I had a great experience at the store with a lovely lady who helped me choose the softest leather chelsea boots. I ordered them and they arrived the next day with free delivery, which was really cool. They kept me informed about my order throughout, so it was all very easy. When the boots arrived, they fit perfectly and were surprisingly affordable! I would definitely recommend checking them out.
Bright and happy bag for my mum
I came across a really lovely bag on Shoe Zone the other day that I thought would be perfect for my mum. She's always looking for the perfect bag, but usually ends up with ones that are too big. This one, though, really caught her eye straight away and she absolutely loves it! The fact that there was free delivery was the cherry on top, and I was pleasantly surprised at how fast it arrived. All in all, I'm really happy with my buy from Shoe Zone.
Black Ankle Boots
I recently ordered these stylish black ankle boots online, and they arrived really quickly! They're called 'June Womens' or something like that, and they look super cool in black. Following the advice, I went for a size up, and they fit perfectly! I'm absolutely thrilled with them, they're now my new favourites!
Lunar shoes ordered
I bought some Lunar shoes at the weekend and was happy to see that Shoe Zone sent them out quickly. They said the shoes would be delivered by Thursday 6th June, but they actually arrived today. Thanks Shoe Zone for sorting my order out so fast, and a big thank you to Evri for getting them to me so swiftly!
Easy online order, free delivery, and £5 off for joining
I've just bought some shoes from Shoe Zone and I have to say, I was really impressed with how easy it was to order online. And get this - not only did I get free delivery, but I also got a fiver off for signing up to their membership scheme. Plus, the fact that I've got a whole year to return them if I need to gives me real peace of mind. It's good to know I can easily swap them or get a refund if they're not right.
Review with most votes
Return postage not free
I didn’t realise that returns have to be paid for. This makes ordering less attractive as the return cust can be a bit expensive Read onBy: Al