The Gym King

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The Gym King

67% Would buy here again

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Spotlight: What are our customers saying?

O
Olivia
Wouldn’t recommend. Asked to cancel straight after ordering as realised it would take over a week to arrive and was told I couldn’t cancel. They also don’t offer free returns so this is a waste of ...Read on
C
Cristina
Horrible experience i ordered 2 items 1 wasn't in stock, I was informed of this after 5 days, after which they asked me if I want an alternative. I said NO told them the 2 items were meant to be...Read on
V
Vytautas
Requested a refund on my order which was still not dispatched since I ordered on 26/12/2020. I was given tracking number which says that parcel is still in the hub. My refund was ignored by Joanne,...Read on

All reviews (3)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two tracksuits

    Wouldn’t recommend. Asked to cancel straight after ordering as realised it would take over a week to arrive and was told I couldn’t cancel. They also don’t offer free returns so this is a waste of my time and money.
    Avoid this company.. never known a retailer unable to cancel an order before it’s shipped.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Leggins and Tee

    Horrible experience

    i ordered 2 items 1 wasn't in stock, I was informed of this after 5 days, after which they asked me if I want an alternative. I said NO told them the 2 items were meant to be a set and that I wouldn't have bought one without the other. They gave me a refund for just one item. I asked why is this when I asked for a full refund seeing its their fault and got the explanation this was already send.

    HOW CAN THIS BE SENT WHEN MINUTES AGO I WAS ASKED IF I WANT AN ALTERNATIVE.

    Then SHOCKING the second item was defective. I am trying now to get my full amount back as I really don't want to lose the amount I have paid for postage.

    I would also like to mention this was my first time buying from them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gym King Hammer 1/4 Zip Funnel - Charcoal Marl TST-D232H-04

    Requested a refund on my order which was still not dispatched since I ordered on 26/12/2020. I was given tracking number which says that parcel is still in the hub. My refund was ignored by Joanne, Customer Service Manager. She kept giving me tracking number which brings back to the their whorehouse. Until this day I have no package, no money back. And very unhelpful service. Will have to speak to the Bank to redraw my money for them. Very upsetting


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