The Towel Shop32 reviews

88% Would buy here again

This score is based on 32 genuine reviews submitted via BritainReviews since 2017.


Featured Reviews

Most relevant positive review

  2025-12-01
Saved my beach day

Ordered towels and they went missing, but customer service sorted it pronto and resent them. Towels are lovely, good quality for the money — I'm pleased, would buy again. Read onBy: Jamie

Most relevant negative review

  2025-10-24
Wrong colour, no apology

I needed this bulk shipment to restock my Amazon listings after a move, because I’m relying on those sales to keep things ticking over. They sent the wrong colour items for the ... Read onBy: Allen

Review with most votes

  2017-04-15
Beautiful towels

In the house everyone uses towels some use of there personal use and sometimes if any guests come to your place so you want to keep nice towel in bathroom or bedroom :) so there... Read onBy: Mary



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    Great quality, good price, fast delivery

    I bought some towels from this shop not too long ago and I have to say, I was really impressed with how good they were. The quality was top-notch and the price was very reasonable. Plus, the delivery was super quick, which was a nice bonus. I'll definitely be thinking about buying from this shop again next time I need something.


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    Bed Sheets

    Wow, these bed sheets are absolutely fantastic! They're so soft and comfortable, and the best part is they actually stay in place on my mattress because they're nice and deep. The quality is really top-notch, and you just can't beat the price. I'm seriously impressed with my purchase and I'll definitely be coming back for more in the future.


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    Towels

    I bought some towels from this shop recently and I have to say, I am really pleased with the quality of the product. The towels are really soft, absorbent, and look like they will last a long time. The price I paid was also great, I feel like I got a fantastic deal on the set of towels I bought. You can tell that they were made with care and attention to detail, which I really appreciate as a customer. All in all, I am really happy with my purchase and would definitely recommend this shop to anyone looking for good quality towels.


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    Soft towels

    I recently bought some lovely soft towels from this shop and I have to say, I'm really happy with the quality. The towels are so soft and absorbent, perfect for everyday use. And the best part is they offer free delivery, so I don't have to go out and buy them in person. I would definitely recommend this shop to anyone in need of high-quality towels at a good price. Overall, I'd give my experience a 6-star rating! Well done to the team at the shop for offering such great products and service.


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    towels, fabrics, colours, pricing, delivery

    The Towel Shop has such a brilliant range of towels in all sorts of fabrics, sizes, and colours. I was really chuffed to see they had some handy guides on their website to help me pick from all the different options. And the prices are pretty good too! I'm over the moon with the quality of the towels I bought - they are simply lovely!


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    Bedding for Airbnb properties

    I've been a loyal customer of this company for a while now, buying bedding for all our Airbnb places. The stuff they sell is top quality, never let me down. It's strong, cosy, and really spruces up our rooms. The customer service team is always on hand to help with any questions or order issues. I'd definitely suggest this company to anyone after top-notch bedding.


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    600gsm bath sheets in Latte

    In my view, these towels are a prime example of not always getting what you see. We ordered these bath sheets in Latte, but they turned out to be more of a light toffee colour instead of the taupe/brown we anticipated. The material wasn't as thick as we expected, however, they did come feeling soft and without any snags. But the real problem arose when we washed them for the first time at a gentle 30 degrees - they shrunk a whole 4 inches! Now we're left with bath sheets more suited for a child than an adult. The quality just doesn't justify the price we paid for them.


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    200TC extra deep Egyptian fitted cotton sheet and deep sided mattress protector

    I recently bought a 200TC extra deep Egyptian fitted cotton sheet and a deep-sided mattress protector from this shop. But I have to say, I wasn't too impressed with the quality of the products. The fitted cotton sheet felt quite thin and rough, definitely not the smooth Egyptian cotton I was hoping for. Plus, the deep-sided design made it look all baggy on my mattress, which was a bit disappointing. And to top it off, the mattress protector, which was supposed to be polycotton according to the website, turned out to be microfiber when I checked the packaging. It was a bit annoying to see such a difference in what was advertised and what I actually received. Overall, I was pretty disappointed with my purchase and wouldn't recommend these items to anyone.


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    First purchase from the shop

    I've just bought some stuff from this shop and it was great! The towels I bought were so soft and snug. I felt so fancy using them after my bath, like a true queen. The prices were reasonable too, so I didn't have to splash out all my allowance. I'm already thinking about going back to get more towels to build a fort in my room.


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    Towel

    Pleased with towels, wash lovely


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    Nice and soft

    I like the towels I bought at this shop. They are nice and soft :-)


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    Beautiful towels

    In the house everyone uses towels some use of there personal use and sometimes if any guests come to your place so you want to keep nice towel in bathroom or bedroom :) so there is one website called THE TOWEL SHOP where you find towels for your kitchen,bedroom or bathroom :) so everyone tries it that they put neat and clean towels so i suggested you all if you want ideal towels do contact THE TOWEL SHOP and i am sure they definitely give you the best thing which they have and you keep nice and tidy towels in your house :)




About The Towel Shop

Pretty much everyone uses household linen every now and then. You use them do dry your hands, dry the dishes, sweep your kitchen counter clean, dry yourself after a shower or bath, and even when you put your head down after a long, tiring day and go to sleep in your bed with bed linen. Some people allow themselves the effort of finding the best, softest household linen for themselves and/or for their guests. But where do you find them? Chances are that The Sofa Company has what you are looking for. This company specialised in all kinds of household linen from kitchen to bathroom and bedroom. They have attractive pictures on their website, but are the linen really as soft and fluffy as they seem? And do they stay that way? The best way to find that out is by reading customer experiences of customers that went before you. Read on BritainReviews experiences, opinions and complaints of people that already bought something at The Sofa Company.

About The Towel Shop

The Towel Shop is a company that focuses completely on towels and other fluffy household items. The company started out as a market stall in Bolton in 1999. Since then, they have grown and can now pronounce themselves as “Britain’s leading supplier and manufacturer in household linen”. The company sells towels, of course, They have tea towels, beach towels, bath towels etc. But The Sofa Company also offers bath robes, bedding, duvets, linen for on your dinner table, bath mats, dish towels, tea towels and dish cloths for in the kitchen, pillows, pillow cases, and many more.
 

Services of The Towel Shop

If there is a problem, you can call them via the email address or phone number on the website. And you can, of course, visit their physical shop. They have several delivery options. You can have your order send by Free UK Mainland delivery. That will take 2-6 days, but it will be free. You can also opt for Standard UK Delivery, Next Day delivery or weekend delivery, but that will cost a bit. They want you to be completely satisfied with your purchase. That is why they offer a 356 days (a whole year!) to return the item that you purchased – if the item unused, unwashed and undamaged, of course. All you have to do is to contact them by phone or email to receive a return label. When they have received your item, you will get your money back. They also offer a lowest price guarantee. Do you see the same product at some other shop for the same price, than they will give you a refund of the difference.

Compliments, Complaints and Tips for The Sofa Company

Have you already ordered at The Sofa Company? Are you satisfied with the quality of your dry cloths, or did your bath robe lose its fluffiness after you washed it only once or twice? And what did the customer service have to say about that? Did they help you, or did they leave you high and dry? Let us know by leaving a review.

Are customers satisfied with their towels and other linen from The Towel Shop? Read customer reviews, experiences and opinions on this shop for bed linen, kitchen cloths, bath robes, etc.


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    Contact Information

    Swan Lane Mill, Higher Swan Lane

    BL3 3BJ Bolton

    United Kingdom

    📧 sales@thetowelshop.co.uk

    ☎ 01204 455455

    🌐 www.thetowelshop.co.uk



    Categories The Towel Shop

    Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences


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    Last update: December 2025


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