Tu Reviews
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Reviews (25)
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Quick delivery and click and collect
I have to say, I'm really impressed with the delivery and click and collect services from this company. The stuff I bought is always top-notch and fits perfectly. I've been a regular customer for a while now and I've never been let down. I definitely suggest this company to anyone looking for trustworthy and top-quality products.
Groceries
The shop staff took absolutely ages to find my groceries, it felt like I aged 10 years just waiting around.
Clothing purchase
I bought some clothes from that shop recently and I was really impressed with the quality. The prices were also very reasonable, so it's definitely worth a look for anyone hunting for a bargain. I would recommend checking out what they have to offer.
Recent clothing purchase
I'll be honest, I was really let down by the clothes I bought recently. They just weren't up to scratch in terms of quality and the fit was all wrong. I managed to find some much better options elsewhere.
jeans
Ordered jeans on line useless website said they were reddy for collection, they were not after waiting 10 days I cancelled the order. I will not use this service again.
Do you mean what I ordered or what I received?
I ordered an item for click and collect. The wrong item was sent. Even though it was not my mistake, it seems it is my responsibility to sort it out. Apparently they don’t replace clothing items, even if it is their error. I have to return the item myself, wait up to 30 days for a refund and then re-order. No discount or compensation was offered for the inconvenience. It seems that Tu are unprepared to own up to or accept their own mistakes. They also seem to be behaving as if they are the only online clothes retailer - well they’re not and I’m sure there are plenty out there who offer a decent customer service, which is where I will go in future
Review with most votes
Superb
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