Tu - Overall Rating based on 25 reviews
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Online order
The queue at the online order collection counter is just a nightmare. Every time I go to pick up my order, there's always a never-ending line of customers there, either trying to exchange items or sort out problems. It's so annoying to have to wait for ages just to get something that I've already bought online. The whole system really needs to be sorted out and made more efficient and organised.
Recent clothing purchase
I recently bought some clothes online and I found the prices were great with a nice selection to choose from. The website was really easy to use, so I had a pleasant shopping experience without any hassle. I got a confirmation email straightaway after placing my order and then a text to let me know my order was ready to collect. Overall, it was a stress-free process from beginning to end and I'm happy with what I bought.
Speedy delivery
I've just bought something from Tu and honestly, I was really impressed with the whole thing. Ordering was super easy and hassle-free, making it a breeze for me to pick out what I wanted and check out in no time. The clothes I got fit like a dream and were so comfy to wear, which is always a plus. And to top it off, the prices were really good, giving me great value for my money. All in all, I was really happy with my purchase from Tu.
Two coats for choice
I bought two coats, but decided to return one to the store. The return process was a bit of a nightmare, to be honest. The lady there said I'd get an email confirming it, but it never came. When I checked online, it showed no sign of the return being dealt with. I had to chat with a robot for ages before actually getting to speak to a real person. They said they'd sort it out, but I still haven't received my £25 refund. And there's been no sign of that email I was promised.
It's really disappointing to feel like I'm back to where I started after what should have been a simple return. I’m pretty sure they have footage of me returning the coat, so I don't get why they haven't done anything about it. I really regret going through all this hassle, and I won't be shopping like this again, especially with such a complicated return procedure.
On top of all that, they want me to leave a review on their website, which doesn't sit well with me, especially since they didn't post my honest review before.Short sleeve cotton cardigan
I was really pleased with the short sleeve cotton cardigan I bought, it was top quality. The material was really soft and comfortable, and the stitching was really well done. The whole ordering process was quick and easy, and the delivery was fast. I was impressed with the service and the cardigan itself. Thanks a lot.
Clothing items
I just bought some clothes from this online shop and I have to say, I was really impressed with how easy the whole shopping experience was. The website was so easy to use and finding what I wanted was a piece of cake. Ordering was simple and straightforward, which made it a breeze to choose and buy the things I liked.
Lack of availability in my size
When I went to the shop, I was really annoyed that they didn't have the item I wanted in my size. It's so frustrating to have to pay extra for delivery just because they don't have the standard sizes available. I would have thought a well-known shop like that would have better stock control.
Online clothing purchase
I recently bought some clothes online from this shop. The clothes I got were really nice and matched what was on the website. But, I was a bit let down when I found out there were no changing rooms in the store for me to try things on before buying. So, I ended up having to send back a few things that didn't fit. It was a bit annoying, and I think having changing rooms would make shopping there a lot better.
Clothes and prices
I was really pleased with the clothes I bought and thought the prices were reasonable. But I have to say, I wasn't too impressed with how I had to collect them at the store. I ended up wasting time waiting in line at customer services, only to be redirected to another store where I had to queue up all over again. It was pretty frustrating, and all of that could have been avoided if they had just given clearer directions on how to pick up my items.
Linen trousers
I found it really easy to get hold of those linen trousers online and they're even better in person. It was a breeze picking them up from the store too, so convenient! Honestly, these trousers are amazing. They look a lot more expensive than they were and they fit perfectly. I feel really stylish when I wear them and they go with everything I own. I definitely recommend them!
Easy ordering, items in stock, perfect fit, easy collection, friendly staff.
Ordering from this company was so easy. I found what I wanted quickly and they had everything in stock. The sizes were spot on, everything fit perfectly when it came. Collecting my order was a breeze too, the staff were really nice and knew what they were doing, made the whole experience great.
Online order
I placed an order online and chose to pick it up in the store. Everything went really smoothly and it was all very easy. The staff at the local store were really helpful and friendly when I went to collect my parcel. Overall, it was a really good experience.
Order confirmation not received
I placed an order with this company not long ago but I didn't get a confirmation email after buying. It took a wee while for the stuff to arrive, but I was happy with it when it eventually did. The missing confirmation email was a bit of a problem, and I hope the company sorts it out for next time.
Ordering was easy and great products
Oh, I had a bit of bother with this online purchase I made. Ordering was dead easy, but when I had to return something it got a bit messy. The instructions were a bit unclear, innit? I sealed up the bag, but it turns out I didn't need to do that. All they needed to do was check the product and scan the returns slip inside. Anyway, they sorted out the refund pretty quickly, so that's a plus at least.
Quick delivery and click and collect
I have to say, I'm really impressed with the delivery and click and collect services from this company. The stuff I bought is always top-notch and fits perfectly. I've been a regular customer for a while now and I've never been let down. I definitely suggest this company to anyone looking for trustworthy and top-quality products.
Groceries
The shop staff took absolutely ages to find my groceries, it felt like I aged 10 years just waiting around.
Two outfits for grand daughters
I bought some really nice outfits for my granddaughters and they loved them. But, picking them up was a bit of a headache. I got a text saying to collect them in-store, but when I got there, I was sent to a different spot at Argos. The woman at the desk was having a tough time with the orders in front of me, which was annoying because I was in a hurry. Also, when I asked if I could use the self-service checkout, the manager was a bit rude and told me to go to the other side of the store. Luckily, I managed to get my parcel the next day.
Quick and Easy Service
I received excellent service from this online retailer. Everything went smoothly from placing my order to the quick delivery. The website was easy to use, and I had no problems ordering. However, I did need to return some items, which was a bit of a hassle. Now I'm waiting for my refund, so I'm keeping my fingers crossed that it all goes well. Despite this issue, I will definitely use this service again in the future. Overall, it was a positive experience, even with the return process.
Stylish and well-fitting clothes
I have to say, my experience as a customer at Tu was really impressive. The ordering process was a breeze, and I managed to find exactly what I wanted with no issues. The service at pick up and during returns in store was top-notch, with staff who were friendly, helpful, and really knew their stuff about the products. The items I ended up keeping were absolute gems, especially since they were on sale. I was pleasantly surprised to find clothes that actually fit well for shorter, curvier girls like me, just like the ones in the photos. All in all, Tu went above and beyond my expectations in terms of quality and variety.
Clothing purchase
I bought some clothes from that shop recently and I was really impressed with the quality. The prices were also very reasonable, so it's definitely worth a look for anyone hunting for a bargain. I would recommend checking out what they have to offer.
Review with most votes
Superb
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