UK Direct Shop - Overall Rating based on 16 reviews
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Paint Regen
I bought this Paint Regen thing thinking it would work wonders on those scratches on my car. Turns out, it was rubbish! I had to wait ages for a reply to my email and then they made me call them on a really expensive number just to get some instructions. What a rip-off! Eventually, I decided to send it back and luckily got a refund, although they didn't even cover the postage money. They only agreed to pay for the return shipping. This whole situation was the worst experience ever!
Easyphone 9 purchase
I recently purchased a phone, and it was working fine at the beginning. However, it suddenly stopped working after just six months! Can you believe it? I paid £100 for it, so I expect better quality. What's more, the customer service representative I spoke to was really rude and unhelpful. I wouldn't recommend buying from them, they're not worth it.
Online shopping experience
My recent experience with this company was really frustrating. I tried to use a promo code to make a purchase, but couldn't find where to enter it on their website. When I reached out to customer service for help, I just got confused and they ended up transferring me to a department that couldn't assist me. The lack of communication and knowledge within the company was so disappointing, and it made me feel like I couldn't rely on them. In the end, I decided to cancel my purchase and shop somewhere else.
Easy phone
My grandad with dementia has called and ordered the easy phone without anyone knowing shortly after the order was placed he was taken to hospital after a nasty fall, and spent 3 weeks in the hospital the phone arrived when he was in the hospital and my nan opened the parcel, a new phone one she knew nothing about... for an 80 year old man with dementia hard of hearing and can barely see!! Can you get hold of anyone... no. Can he even use the phone... no. Does he know the phone has arrived... no. Can he remember ordering the phone... no. £99 on a phone that looks 20 years old and has no use... what a scam
Even the review won’t let you leave no starsSuper grass seed
Super grass seed is claimed to grow anywhere and produce results in 5-10 days. I sowed the seed 15 days ago and none has germinated. Ukdirectshop.com promise 100% money back however unless I return the seed!! or wrapper's the won't refund. I have spent £19.95 plus postage absolute waste of mon5. DON'T BUY FROM THIS COMPANY.
I thoroughly agree. Spread this lawn seed 3 weeks ago and still waiting for grass to appear. Complete waste of money. Will not
Use this rubbish company again.SuperGreen Lawn Seed
Extremely disappointing!
I bought 2kg of the seed for £40.75 thinking it would transform our back lawn. I should have seen the result after 5 to 10 days but perservered with continued watering every night for 30 days.
Our grass has remained the exactly the same and no change to the bald patches in the lawn. All that seed I put down simply disappeared with no effect.
I looked back and saw the UK Direct offered a100% money back guarantee. That's good in writing but found they have no intention of honouring this at all. I was told told no refund without the original packaging!!!!
Are you serious UKDirect!!!! Surely you don't expect me to keep the original packing the seed came in and the box!!! So please be aware UK Direct DOES NOT HONOUR THE 100% MONEY BACK GUARANTEE!!
A very dirty trick trick considering the product you sold me did not work!!!
I think I might post some before and after photo's on the internet to warn others suppliers not to go here!!!This is illegal. In the uk you buy the goods not the packaging.
Hey Guys, don't blame the company here, I've bought this grass seed twice from other sippliers and it is crap, just doesn't grow no matter how ar where you sow it. The claims on the pack are made by the manufacturers, it's they that are at fault, not UK Direct Shop. Doesn't seem to matter where you buy it from it's impossible to get a refund on this rubbish product.
Hearing aids
Terrible! My father cannot put in his ear due to high pitch hissing. Complete was of money. Do not buy as they say you cannot get refund after you put in ears
I PURCHASED HEARING AIDS ,,AND AFTER TWO ATTEMPTS AT TRYING TO ASSERTAIN A DELIVERY DATE IVE BEEN TOTALLY IGNORED, I WOULD APPRECIATE AN EARLY RESPONCE THANKYOU
Phone
Bought phone for fatherinlaw but when received didnt work
Returned and still awaiting refund 30 days laterItems not received
Easy to order
Easy to make payment
Despite this I have never received items i paid for , when i track order it says shop is unavailable. Never get a response from them despite numerous emails! Never would recommend or shop with them again ☹️Order of goods not received
Ordered from Direct Shopping UK, (not sure if you can help) via their brochure, 2 Pairs of Garden Lights and a Finger Holder for mobile phone. 30th Jan.2019. Not been received, ut paid for, any help from you would be appreciated. Thank you, Mrs Young.
Foot Cradles
Having used Foot Cradles for 8 years, and loved them, I purchased 3 pair of Foot Cradles on 8th January 2019 and upon delivery found them to have a high arch, which makes them totally unacceptable to my feet. I have tried emailing Foot Cradles a number of times but the email comes back "No such user here"!
I then sent the same message to UK Direct Shop through their Comments section and to date have not had the courtesy of a reply.
I need to return the Foot Cradles, or I need to swap them with a Low Arch.
I am disappointed that I have not had the courtesy of a reply and I am also amazed that my emails won't go through to Foot Cradles .
Currently I am out of pocket 69.80 euro for items of purchase which I cannot use.
I am not impressed!SHOCKING ORDERED ON THE 16 MAY AFTER 3 WEEKS TEXTED UK DIRECT NO REPLY TEXTED AGAIN AND AGAIN NOW THE 2nd of JULY AFTER MANY MORE TEXT SAID IT MAY BE IN STOCK IN THE MIDDLE OF JULY BUT NOT SURE VERY POOR NOT USE THEM AGAIN
Scratch remover an April Fools joke
Why they bundle 2 in a pack is a mystery except in their favour, unless you believe you could cure scratches in your fleet of vintage vehicles. You can’t, and the thin brownish liquid just leaves messy streaks around indentations that won’t disappear. To their credit a swift refund ensued - minus the post cost of the twin pack, and unsurprisingly their website only accepts glowing 5 star reviews...
copper heelers
these copper heelers are marvellous and I'd recommend them to anyone with aching feet.
Foot Insoles
Good service and very helpful phone operators. The insoles arrived in two days and are very comfortable.
Infiniear hearing aid
I bought this online and it arrived a few days later. I had no problems ordering and the item does as described.
Great product and service
I recently ordered an Infiniear with UKDS and I had no problems at all
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Infiniear hearing aid
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