Uk Sports Imports reviews: share your experiences!

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UK Sport Imports

27% Would buy here again

Spotlight: What are our customers saying?
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J
J. Hudson
Ordered this on 15th May , stock was due w/c 1st June, was a little nervous last week when I didn’t hear anything especially seeing some of the reviews however, I needn’t have worried as I received...Read on
H
Hugh Hards
In my earlier post I gave them a very bad report. I now believe they were not ready for the lock down so it was difficult to get in touch with them. They are now up and running, they phoned me toda...Read on
L
Lily Evans
After reading reviews I panicked that my pre-order spin bike would not arrive. I was pleasantly relieved that the bike due WC 1st June arrived on 2nd June at 8am. Perfect condition and was super ea...Read on
S
Sophie Johnstone
I have bought a trampoline for my twin grandsons as a joint 7th Bday present. Although it has not yet been unpacked I cannot fault the ease of purchasing this product.I phoned regarding delivery an...Read on
S
SarahDyna
Horrendous service! Purchased a very expensive treadmill which arrived with a vital part missing. Getting them to discuss the missing item and sending it out was a nightmare in itself. They said it...Read on

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    Lontec U3 Treadmill 071019571

    Ordered this on 15th May , stock was due w/c 1st June, was a little nervous last week when I didn’t hear anything especially seeing some of the reviews however, I needn’t have worried as I received an email yesterday to say it had been shipped and another this morning from DX saying they were delivering today. It was here before 11am, took 30mins to unbox & set up and it’s absolutely brilliant, fantastic product really enjoyed my 1st run since mid May , solid and good quality, good price and delivery.

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    Golf buggy and ramp

    In my earlier post I gave them a very bad report. I now believe they were not ready for the lock down so it was difficult to get in touch with them. They are now up and running, they phoned me today and offered me a full refund. I came to a satisfactory arrangement I will now keep the scooter and use it for my disability and home use. Alex who phoned me was very polite and helpful. I do hope they manage to get there very good name back again.


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    Spin Bike

    After reading reviews I panicked that my pre-order spin bike would not arrive. I was pleasantly relieved that the bike due WC 1st June arrived on 2nd June at 8am. Perfect condition and was super easy to assemble. Only negative is that it is impossible to contact customer services as their number AND email Don’t work. Only way is to use the contact form on the website. Very happy with my spin bike!


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    Trampoline

    I have bought a trampoline for my twin grandsons as a joint 7th Bday present. Although it has not yet been unpacked I cannot fault the ease of purchasing this product.I phoned regarding delivery and your customer service department is excellent. The delivery company were again very prompt and helpful. All round a very good experience and would reccomend

    Dishonor company don't order anything from this company their a British party member ie racist do not deal with company for anything.
    They fail to respond to emails I cancelled my ordered last Sunday a day after placing it they then still took my money yesterday I have informed my bank they have failed to respond to my request for a refund and took my money with the full knowledge they can't deliver goods as it's a fake website.
    Recall payments from your bank as why should they keep your money.

    Esther Judah what an absolute load of trollop. What has race got to do with it. Ridiculas comment!

    Load of Crap Ester I ordeded ysty 2nd july & it arrived today 3rd july less than 24 hours , think your a racist looking at your @ your comment, people like you cause trouble

    With all due respect Ian you have been extremely lucky - lots of people have suffered at the hands of this company whether that be non-delivery of goods, faulty goods or receiving the wrong goods. There are plenty of other sites with reviews that clearly show that.


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    Treadmill

    Horrendous service! Purchased a very expensive treadmill which arrived with a vital part missing. Getting them to discuss the missing item and sending it out was a nightmare in itself. They said it would arrive Monday, I received in Thursday!? No apology, very rude emails, no phone call to keep me updated, no customer focus. The fact that the treadmill arrived without a bolt to ... it is very worrying in of itself and the fact they felt they didn't need to apologise or ring me to discuss tells you what type of place this is. Avoid and go elsewhere, the worry is with expensive kit like this, you do need after service care, sometimes. This company doesn't offer any, a major consideration down the line! Go to another company that offers a good customer service, before, during and after your purchase!


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    Trampoline and bbq

    Felt positive as ordered and then had email saying order to be delivered.
    Only half the order arrived and since then they've been a nightmare
    Can't get a proper response the just fudge around the issue
    I asked if there was a problem with the bbq to refund it and is buy a different one..they then said they want the whole order returned.! The trampoline is built so how Is that an option.
    Ridiculously difficult, don't answer calls, rude staff iver email when they bother to reply.
    I have passed the issue to barclaycard now to resolve as these people cleat have no idea what they're doing.
    It's simple..deliver the bbq or refund that part of order...how can it be more difficult than that
    Hopeless company never use again
    It won't let me use one or zero stars so the two star ratings are over rated...by a mile


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    Exercise bike

    I ordered exercise bike it came within a week unfortunately it wasn't fit for purpose so emailed them and got response very quickly and a full refund in less than a week.
    Thankyou
    I would definitely buy from this company again . Uk


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    BEST SPORTS/FITNESS EQUIP. & PRODUCTS

    I always recommend UK sports to my clients, I am fitness trainer. Nobody CAN tell you this, UK SPORTS is somewhere you can trust. and buy anything you want.

    Liar scamming everyone

    Did they pay you to say this?? Absolutely rubbish and misleading . If they’re so good why don’t they reply and refund? laughable really bravo

    Why do you assume a positive review is fake? If this was correct then it really disregards all negatives, face upto reality that people rarely leave positive reviews and so negatives should be taken with a pinch of salt!

    Do you have a vested interest in this company Gav?


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    Multi Gym

    Bought a multi gym which was just dumped outside our house, was not told of the delivery. Putting it together found parts were missing. I have e mailed UK sports FOUR times, no reply. Had the multi gym 2 weeks now but cant use it. If you are thinking of buying equipment from this company DO NOT. Once they have got your money it “bye bye”


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    2 x table tennis tables

    I ordered two fold-up table tennis tables on 19th May. They arrived 11th June and I immediately emailed UK Sport Imports to advise that both tables were unusable - one was broken and the other just didn't unfold into a level table. They were cheaply made with chipboard and the hinges were coming off.
    After many chase-up emails the tables were finally collected from me on 16th July. Despite many more emails to them I have heard no more from them and I am having to pursue the matter through my credit card company.
    I would 100% discourage anyone from dealing with this company.


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