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UKBathrooms

67% Would buy here again

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Spotlight: What are our customers saying?

T
Toby
I recently purchased a new bathroom suite from UKBathrooms and I couldn't be happier with my experience. The website was easy to navigate, offering an extensive range of products at discounted pric...Read on
R
RC
1 star is too many! Do not do buy from this company. I previously wrote a review on Google and they have switched those off now because of how damning they were from so many customers. Customer ser...Read on
D
duncan
THIS COMPANY IS A SCAM, DONT WASTE YOUR TIME. After several days of comparing, reviewing and deliberating toilets online during the summer sales 2023, I decided to purchase two Duravit toilets at £...Read on

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    A Top-Notch Online Retailer: My Positive Experience with UKBathrooms

    I recently purchased a new bathroom suite from UKBathrooms and I couldn't be happier with my experience. The website was easy to navigate, offering an extensive range of products at discounted prices from leading brands such as Matki, Villeroy & Boch and Hansgrohe. The customer service team were helpful in guiding me through the selection process and answering any questions I had about installation. Delivery was quick and efficient, arriving on time and well-packaged. The quality of the products is exceptional; my new shower tray is robust and durable, whilst the stylish bath furniture has transformed my bathroom into a spa-like oasis. Overall, I highly recommend UKBathrooms for anyone looking for high-quality bathroom fittings at affordable prices. Their impressive selection, excellent customer service, and speedy delivery make them a first-class option for all your bathroom needs.


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    basin, bath, toilet, cistern

    1 star is too many! Do not do buy from this company. I previously wrote a review on Google and they have switched those off now because of how damning they were from so many customers. Customer service is terrible, they have an unmanned number. Our order was delayed by more than 3 weeks. We ended up cancelling the order when they pushed the date back again because our situation was critical and we had lost all faith our order would actually be fulfilled. Our orders from other suppliers were delivered within two business days! How this company even continues to operate with how shocking their service is i do not know and this experience is reflected in many other reviews seen here and on Google. We have a formal complaint with the company but doubt they will action anything as they clearly have no regard for the impact such horrendous business practice can have on peoples lives. The fact they are responding to positive reviews here and ignoring the negative ones is just another example of how they clearly have no idea what they are doing.


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    Duravit toilets and Crosswater vanity units - THIS COMPANY IS A SCAM

    THIS COMPANY IS A SCAM, DONT WASTE YOUR TIME. After several days of comparing, reviewing and deliberating toilets online during the summer sales 2023, I decided to purchase two Duravit toilets at £116.22 each from UK Bathrooms.com as they were the best price – date 7/7/23. Nineteen days after the purchase on 26/7/23, I received an email from UK Bathrooms indicating that there had been an error on the pricing and that the toilets should actually be £315.59 each.
    Furthermore, on the 21/7/23 I decided to purchase a Crosswater vanity unit and glass sink from the same company for £461.38. I had been viewing and deliberating this item on their website for several days before making the purchase. When receiving the vanity unit on 27/7/23, it became apparent the sink hadn’t been provided so I contacted the company to arrange delivery of the missing sink. They replied with the same excuse as above saying there had been an error on their system and that the sink wasn’t provided.


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