UKBathrooms - Overall Rating based on 22 reviews
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Incorrect items delivered
I've been trying to get in touch with the company about a couple of wrong items that were sent to me, but I haven't heard back from UKBathrooms. Since seeing other people's feedback, I'm sad to say that I've chosen to find the right items from a different supplier, which has cost me £400.
Ensuite renovation
I just wanted to say, the service I got was brilliant - right from placing my order through to the delivery, everything went smoothly. The communication throughout was top-notch and I always felt in the loop. Can't fault it at all. And my new ensuite? Absolutely chuffed with it. The quality of the products is just amazing. The taps and shower feel really solid and well-made, a real upgrade from the cheaper stuff I've had before. Even my plumber was impressed with how good everything was. All in all, a top experience and I've ended up with a beautiful ensuite.
Bathroom mirror cabinet replacement
I had to buy a new bathroom mirror cabinet from this company because the first one I got was damaged. It wasn't the company's fault though, it came from the supplier. They really went out of their way to fix the problem. The new cabinet arrived the day after I talked to Oliver, who was really helpful in making sure everything was okay before it was sent out. The quality of the cabinet was really good and the price was reasonable too. All in all, it was a good experience and I would definitely buy from them again.
Bathroom fixtures and accessories
I bought a bunch of bathroom stuff from this company, and I have to say, it was really annoying. The customer service wasn't much help at all and didn't seem bothered about sorting things out. Plus, the prices were way more expensive than other places, and the delivery took ages. I wouldn't suggest buying anything for your bathroom from them.
New bathroom taps
I recently bought some really nice taps for my bathroom, but they took forever to arrive. I was so looking forward to sprucing up my sink and giving it a fancy makeover, but the delivery was just so slow!
Shower tray and screen
I recently bought a shower tray and screen from UKBathrooms and I have to say, I was really happy with how everything went. Even though I had seen some negative reviews online, my stuff arrived quickly and in great condition. The customer service, especially from Robyn, was top-notch. They kept me informed about when my delivery would arrive and I even got a courtesy call from the manufacturer to double-check the time. The delivery driver was also really helpful, bringing everything into my house without any problems. Overall, I had a great experience with UKBathrooms and would definitely recommend them to anyone in need of bathroom products.
Big order
My first order was alright, but I had some problems with getting a refund. I've been trying to contact customer service for weeks now with no luck. I really want to place another order, but I'm a bit hesitant to do so until this refund issue is sorted out. I also need more taps too.
Basin taps and wastes
This is another one of those too good to be true companies. I purchased some basin taps and wastes via their website, only to be informed the payment hadn't completed properly and the order was cancelled (I wish i'd left it there). I confirmed that the issue was with their system and once they'd got back to me, i reordered the same items. This time payment was taken and i believed all was well. However, the items have not arrived, they are no longer responding to my emails and the phone number provided just rings through (strange, when i was getting instant responses to my emails, whilst i was making the purchase!). I have now cancelled the order and requested a refund (wonder if i'll ever get it) and will follow up with paypal and my creditcard provider to regain the money.
Long story short, stay away from this company! They're a scam!£527 toilet pan
I bought a toilet pan from this company for £527. At first, I was worried because of some bad reviews I'd read. But actually, my experience was really good.
Shower enclosure purchase
I recently bought a shower enclosure from UKBathrooms, and I have to say I was really impressed with the top-notch product I got. The whole process from ordering to delivery went smoothly and was efficient. The website was easy to use, so I could easily find what I was looking for. The customer service team was great, they knew their stuff and answered all my questions quickly. The prices were fair, and I felt like I was getting good value for money. The delivery was fast and hassle-free, the item arrived in perfect condition. All in all, I'm very happy with my experience with UKBathrooms and would definitely recommend them to anyone looking for bathroom fixtures and fittings.
New shower system
The shower system I got from that place was just awful. It leaked all over the place and the water pressure was so bad. I couldn't even have a proper shower, it was really frustrating!
Bathroom cabinet
I bought a bathroom cabinet from UKBathrooms because I found a great price. At first, I was a bit worried because I read some negative reviews about their service. However, I was pleasantly surprised by my experience. The cabinet arrived quickly, despite a small issue with DPD delivering it to the wrong place. Fortunately, Robyn from Customer Service was really helpful and quickly sorted out the problem. All in all, I would definitely recommend UKBathrooms and wouldn't think twice about using them again in the future.
Bathroom accessories purchase
I just wanted to say that the service I got from UK Bathrooms was brilliant. I had a few questions about my order, and every time I sent an email, their team got back to me really quickly. One person in particular was really helpful and made sure all my queries were sorted out quickly. I would definitely suggest UK Bathrooms to anyone who wants a reliable and professional service. I'll definitely be coming back in the future.
Shower door
I bought a shower door from UKBathrooms because it was cheaper than anywhere else. But, it didn't show up after the promised five days. No updates, no nothing. I tried calling loads of times each day, but no luck getting through to anyone. Eventually, they emailed to say it would be another two weeks late, which was just not on for me. I asked for a refund, like they said I'd get in 14 days. But when the 14 days passed, I still hadn't had the refund and could only email them - with no reply. Today, they sent an email saying they've gone bust, and I won't get a refund from them. Honestly, it's been the worst customer service I've ever had. Their behaviour is just awful and wrong.
Bathroom fixtures and accessories
Although there have been a few customers having a bad time recently, I'm happy to report that my shopping experience with UKBathrooms was really good. The products I got were top-notch, just like they were shown on the website. The customer service team was quick to respond and helped me with any questions I had. All in all, I'm pleased with what I bought and would suggest UKBathrooms to anyone in need of quality bathroom products.
Shower enclosure purchase
I bought a shower enclosure from this company but then I found out that they've gone out of business. I think they were still taking orders even though they knew they couldn't deliver. It feels like a scam and I wish I never relied on them.
Shower enclosure purchase
I had a really bad time with UKBathrooms. I bought a shower enclosure from them, and they said it was in stock with delivery in 3-10 days. But the item never showed up. It was so frustrating not to get what I paid for and then find out the company had gone bust. It made me wonder about the honesty of the business and who was now running the show.
It's been a total nightmare dealing with this mess. It feels like my money has been taken to fund someone else's lifestyle. I've had to get my card company involved to try and sort it out, which has just added to the stress and hassle.
All in all, my experience with UKBathrooms has been a real letdown, and I wouldn't recommend them to anyone.Bathroom fixtures purchase
My experience with this company has been an absolute nightmare. I ordered a toilet and vanity unit, hoping it would come in 2-5 days as promised. However, it's been over 6 weeks and still no sign of my items. To make matters worse, they're not responding to any of my calls or emails, leaving me completely clueless about my order. It's really frustrating and unprofessional.
Shower sets and accessories
Oh my gosh, I've just received my shower sets and accessories from this place and they're absolutely amazing! The quality is top-notch and the prices are fantastic. The delivery was really fast too, I was so surprised. My bathroom looks so good now, all thanks to this website!
Bathroom fixtures purchase
I recently bought a shower suite and basin tap from UK Bathrooms and at first, I was a bit worried because I had read some bad reviews. But it turned out alright in the end. My order was a bit delayed because some items weren't in stock with the supplier, but now everything has arrived and I'm really happy with the quality of the products. I did have to chase them up a few times for updates on my order, but every time I got in touch with the team, they replied quickly and were really helpful. In general, I'm happy with what I bought and the service I received from UK Bathrooms.
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