Leekes Reviews
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New bed and mattress
Purchasing a new bed and mattress turned out to be a lot more challenging than we thought it would be. It's such a big buy, and the last thing we wanted was to mess it up. After weeks of feeling overwhelmed by all the choices out there, we finally decided to go to a particular store and met this guy called Nathan in the bed section. What a relief! Nathan spent practically the whole afternoon with us, really putting our needs first and sharing his vast knowledge and expertise. He gave us a few different options to think about and made us feel really good about our decision-making. We couldn't make the purchase on the spot, but we went back today to sort everything out, and now we can't wait for our new mattress to be delivered.
Kitchen, utility room, and dining room cabinets
Recently, I had my kitchen, utility room, and dining room cabinets installed by a company based in Talbot Green. The whole process was overseen by a guy called Nick who really knew his stuff and was happy to listen to any changes I wanted to make to the design. The communication all the way through was spot on, keeping me updated at every stage. When it came to fitting everything, Steve Williams, the guy doing the installation, was super precise and made sure everything was done perfectly. He even spotted a few marks on some cabinet doors and got them replaced straight away. All in all, it was a smooth and pleasant experience, despite having no kitchen for a while during the fitting!
3 seat settee delivery
I bought a lovely 3-seater sofa from the store to go with my other furniture. It turned out to be top-notch quality, just like I anticipated from this shop. I was also really impressed by the delivery service carried out by Carl and Matt. They handled getting the sofa through all the doors like pros, and they were friendly and professional throughout. Not only that, but they made sure to take away all the packaging, so there was no mess left behind. All in all, I'm really happy with both the sofa and the delivery service.
Two sofas
I bought two sofas from this shop not long ago and I have to say, it was a great experience. The salesperson, Alex, who works in the furniture department, was brilliant. He was so friendly, really helpful, and a real gem for the store. Alex gave us some great advice and guidance, helping us to pick out the best materials for our sofas. There was never any pressure to buy, just helpful advice and nice chat. I'll definitely go back to Alex for any future purchases. Big thanks to Alex for his excellent service.
Leather sofa and riser/recliner armchair
Carl and Ricky brought over the sofa and armchair to my Sister's flat, and everything was all sorted and ready to use. They got there early and made it look easy to carry everything through the tight corners and up the stairs. I was really impressed with their friendly manner and how professional they were. They even said they'd get rid of the old armchair for me, which saved me a lot of hassle. All in all, top service from those lads!
Sofa delivery
I just had a sofa delivered to my place, and let me tell you, I was really impressed with the delivery service. The delivery showed up right on time, and the two delivery guys, Carl and Matt, were so careful with my stuff and really respected my home. They were friendly, polite, and super helpful the whole time. I'd say they were definitely the A-Team.
Kitchen renovation supplies
I recently had a lovely experience speaking to a man in the kitchen section of the shop. I had lots of particular requests for my kitchen renovation, and I have to say that the man, let's call him Jon, went above and beyond. His careful attention to detail and willingness to help out were really impressive. He knew so much and walked me through everything, making sure I was happy with what I bought. I think staff like Jon are really important for keeping customers happy and making the department successful.
Furniture delivery
I've ordered some new furniture from this place recently and I must say, the delivery went really well. It's not something you hear about much these days, right? Anyway, on the day of delivery, I was contacted by the delivery guys, Carl and Matt, just like they promised. They showed up on time and were actually quite nice to deal with. I was bracing myself for the usual issues and delays, but they were really efficient and got everything sorted out quickly. Big shoutout to them!
Sofa purchase
I recently bought a sofa from the shop and I have to say, I had a fantastic experience from the beginning to the end. The process of ordering was easy and quick, and I got frequent updates on the expected delivery times which I found really helpful. The delivery arrived on time, with two really polite and friendly delivery men, who gave great service with a smile. They were a real asset to the company and I was really impressed with how professional they were.
Bedroom furniture purchase
I popped into the shop the other day to have a gander at some bedroom furniture and got some help from a really nice lady called Yvonne. She was so friendly and knew loads about all the different stuff they had on offer. Yvonne spent ages showing me all the different furniture bits and bobs and even sorted out a measuring appointment for me. I really liked how she gave me some good advice and was keen to help me find just the right pieces for my bedroom.
Fridge/freezer purchase
Today, I had the pleasure of Lee Hulbert helping me, and I have to say, she was absolutely fantastic. She was not only professional and friendly, but she also made the extra effort to find us the perfect fridge/freezer. Her knowledge and commitment really stood out, and I am extremely pleased with the service she gave. In my opinion, she is a star!
Furniture delivery
Carl and Matt brought my furniture this morning and they were fantastic! They did a brilliant job. I wish all delivery drivers and their colleagues were as good as them. Some delivery drivers could learn a thing or two from these two great lads. Thanks once again to both of you for making my day!
Bed and mattress purchase
I recently got a new bed and mattress and the staff in the shop were really helpful and friendly. The bed arrived quickly and is so comfy. I would definitely suggest checking out the Sealy posturepedic turing plush.
Outdoor furniture set
I'm extremely disappointed by the customer service I've received. I sent a complaint email on 7th May and haven't heard anything back. I even followed up with another email on 24th May, and still, no response. Your complaint process promises acknowledgement within 5 working days, but I'm still waiting. This is simply not good enough!
Sofa purchase
Our visit to this store was really great because of a lovely staff member who was so helpful. Lyn Hocking really listened to us and gave us good advice when we were looking for a sofa. She didn't rush us at all and let us take our time to choose. Thanks to her, we found the perfect sofa and we are very happy with it. We had a really good experience overall and we would definitely come back in the future.
Kitchen and bedroom fittings
I popped into your shop the other day to start sorting out my kitchen and bedrooms. Yvonne over in the kitchen department was a real gem - she knew her stuff, was super helpful, and really helped me figure out what would work best for me. The way she dealt with me was top-notch and made the whole thing so easy and pleasant. I was really pleased with the service I got at your store.
Bathroom supplied and fitted
I recently got my bathroom done up by a fantastic installer. He was really respectful, super efficient and did the job to a really high standard. I would definitely recommend him to my friends and family. I also had some silicone work redone recently and he came and fixed it really quickly. I was really impressed with his service, he's definitely the best person for the job! Thank you so much!
Sofa and chair purchase
I recently bought a sofa and chair from the store. The fabric is gorgeous and the quality looks top-notch. I got help from two sales assistants, I think their names were Paul and Paul. They were really helpful and gave great service. I was really impressed by how much they knew and how far they went to make sure I found the perfect pieces for my home. I would definitely recommend shopping at this store for their fantastic service.
Two sofas delivered by Carl and Matt
Carl and Matt, who we like to call the A-Team, brought two sofas over to our place from goodness knows where, and they were brilliant at getting them into our living room. They took their time and clearly knew what they were about. Big thanks, fellas!
Review with most votes
Sofa
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