UKsoccershop.com

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UKsoccershop.com

23% Would buy here again

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Spotlight: What are our customers saying?

R
Ray Henkins
Best fans-spot for soccer-lovers. they have all merchandise, official, unofficial as well. You love these T-shirts, perfect for soccer fans who are supporting a particular team, their favourites, t...Read on
C
Claire Pace
A joke of a company. Ordered top on 31 Oct 2021 arrived 17 Jan 2022. Customer service unapologetic, unhelpful and won't confirm reimbursement of original postage or that return will be free of c...Read on
F
Fabio Tassotti
WARNING! DO NOT BUY FROM UKSS!!! This group is not a good place to purchase an item. I purchased a jersey and selected specific options for the jersey. They sent me the wrong item completely. Then ...Read on
B
Ben Wilson
Item finally arrived after 2 months of emails and chasing and excuses and opening a PayPal case to try and get a refund. The quality is really bad, looks home made in a third world sweat shop. Havi...Read on
P
Paul Johnson
ordered a kit and never recieved it. total scam!!!Read on

All reviews (13)

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    UkSoccershop understands my love for soccer

    Best fans-spot for soccer-lovers. they have all merchandise, official, unofficial as well. You love these T-shirts, perfect for soccer fans who are supporting a particular team, their favourites, they have all team t-shirts, player t-shirts to wear them in matches, if you fortunate enough to visit

    I just did business with this company, they advertised free international shipping, however during the ordering process they did not provide it when they shipped my order.
    They also list items on the site that are not available to ship.
    Will not be shopping here again.


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    football top

    A joke of a company. Ordered top on 31 Oct 2021 arrived 17 Jan 2022.
    Customer service unapologetic, unhelpful and won't confirm reimbursement of original postage or that return will be free of charge. NOT BASED IN UK so the name for a start is misleading...


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    $192 authentic BVB jersey

    WARNING! DO NOT BUY FROM UKSS!!! This group is not a good place to purchase an item. I purchased a jersey and selected specific options for the jersey. They sent me the wrong item completely. Then began the month long BS email exchange with Kelly and other members of their so called customer service. I followed all their instructions and still have not been refunded. They of course don’t have a number to call as they don’t want to help anyone even when they make the mistake from the start. They “refunded me $8.33 for $192.00 jersey. At which point every single email exchange from then on became an insult with zero help. I sent back the jersey with tracking to show it was delivered as requested and they still continued to ... me around with one sentence, vague responses. This is an absolutely terrible company and does not deserve your business. I have had to contact my bank for the refund as they are now pretending they didn’t receive the return. Source your products else where! You’ve been warned!


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    Jamaica running vest

    Item finally arrived after 2 months of emails and chasing and excuses and opening a PayPal case to try and get a refund. The quality is really bad, looks home made in a third world sweat shop. Having read the returns policy it doesn't look likely I'd get a refund but I will never use them again and would advise anyone else not to use them. The price is also a total rip off – £35 for a vest (and this was a SALE price) haha! You can get a top quality Nike or Adidas one for about £20. Wish I'd never used them and hope they go out of business soon.


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    Order a kit - never received!

    ordered a kit and never recieved it. total scam!!!


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    1246447

    STEER CLEAR!!!!!!!!!!!!!!
    Still no refund after 1 month of tons of emails sent.

    How many thousands emails do I need to waist my time on to write to you until you are going to refund me for this cancelled order????????????
    I am now letting you know that I will get in touch with the ombudsman and I will take legal action against you as per The Consumer Rights Act 1 Oct 2015.
    I do not understand why I have to keep on writing to you when the refund should have happened straight away.



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    Middlesbrough Football Shirt

    My wife ordered a @boro shirt for my 40th from @uksoccershop turns up a week after my birthday and cost twice as much as it would from the official club shop. What a total rip off!!


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    Personalised Key Ring

    Item arrived in good condition and in a reasonable time BUT I was charged £9.95 for delivery to the USA. I live in Wales.! When I questioned the charge, I was informed that it was an error and that I would be refunded the difference in delivery charges. That was 3½ weeks ago and guess what? No refund has yet been received.


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    2020-2021 Holland Nike Lightweight AWF Jacket (Black) Model: CN7073-010

    The item that I received was completely different than what I ordered. When I contacted the company they said that the wrong photo was on the product listing. I asked for a refund, and they said I had to pay return shipping from US to UK and that they'd reimburse me. I asked for an RMA, and they said they don't do it that way. I paid $27 shipping to return the item, and provided a receipt and my PayPal address as requested for reimbursement. Two months later, I received only a partial refund on the item and after three email exchanges promising reimbursement for shipping they've stopped answering my emails. I'm out $41 and have turned the matter over to my credit card company.


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    1222036

    If there was a -10 stars option I would have had no hesitation. Poor customer service, no reply at all. Refunds did not reach my account after almost two weeks(still waiting). No one to talk to on a live chat or phone. Items are added into my chart and tons of payment reminder emails are sent in regards to this. VEEEERYYYYY DISSAPOINTED. GIVE ME MY £126 BACK!!!!!!!!!!!!


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    Jerseys

    Do not shop here under any circumstances. They cancelled my order (upon my request because one of the items was unavailable and I hadn't received an update in over 30 days) but never processed the refund. At first, customer service was responsive, but once I followed up on the refund, I did not receive a single response from this company via email or the forum on the website, and their phone number is continuously unavailable.


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    Boys Napoli Shirt, Boys Newcastle United shirt

    I have already left this review on the Teamzo page, but as they are the same company as UKSOCCERSHOP.com (that's the company that my money went to), I thought i'd leave it here too.

    I am staggered by how bad the customer service at Teamzo is.

    If you want the short version; Avoid this company like the plague unless you like paying for stuff that never arrives and being utterly ignored when you have the temerity to ask for a refund.

    If you'd like the full story, read on…

    I placed an order for a couple of printed football shirts for Christmas presents for my two sons on December 20th. It was late notice, I know, but I went with Teamzo because on their website it said “Want it by December 23rd? Order within the next 2hrs and choose express delivery at checkout”. Naturally, if they are making such a bold and unequivocal statement as this, I would’ve expected that they had these shirts in stock.

    These shirts have never arrived (40 days later); and despite trying to call them, emailing and sending DMs on numerous occasions, save for one "holding email" on January 8th, they have completely ignored me.

    To add insult to injury, their website IS STILL ADVERTISING BOTH OF THESE EXACT SHIRTS FOR NEXT DAY DELIVERY, as it has throughout the period I've been trying to get these shirts delivered?!?!?!

    How is it they can advertise products on their website in this manner when there was ZERO possibility that the advertised AND PAID FOR delivery date would be honoured?

    Frankly, I do not think that this is any way to do business and to employ marketing tactics that are grossly misleading is (at best) breathtakingly dishonest.

    Good luck trying to get in contact with them to ask about the status of your order...one of their phone numbers (01698 423933) simply rings and rings without answer, the other number (‭0844 332 1221‬) says it is unavailable. I had to send 4 emails and 3 DMs via their website over a 14 day period before they responded to me on January 8th. I have never received any further updates and have sent a further 4 emails asking what is going on, all without reply.

    In their only email they have sent so far, “Bronwyn” stated that their supplier would have the shirts to them “this week”. That was January 8th. Have I had any further update from them? No.

    I am completely at the end of my tether with this pathetic excuse for a company and I have now demanded a refund.

    I shan't waste my time in asking Teamzo for any form of compensation as it is quite clear that they could not care less about their customers or the embarrassingly appalling "service" that they provide them.

    Ridiculously, I still cling to the faint hope that they are ACTUALLY fraudsters, trying to rip me off; because otherwise I can scarcely believe that there would be anyone deluded enough to think that this is any way to run a viable business (SPOILER ALERT: it's not.).

    I have dealt with many companies over the years who either struggle with communication, organisation, customer service or product, but by comparison, Teamzo make them all look like Swiss public transport. Let me be plain; Teamzo are a disgrace and are unquestionably the worst company that I have ever had the misfortune to have dealt with; if I were them, I would be utterly ashamed of myself.

    If I could give zero stars, I would. Where these other 5 star reviews come from on here; well, I'll leave that to the judgement of others.

    Call your bank, they may be able to do a charge back


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UKsoccershop.com

Soccer is one of the most popular sports in the world. Soccer, or football, is the sport that can count on the most viewers every time an important match is being played. And the people who like to go to the stadium to see a match live and right in front of them often like to dress to the occasion to get in the mood and express the love and support that they have for their favourite soccer club. But where can you get such merchandise? One of the shops that sells them is UKsoccershop.com. But what can you expect from the quality of their soccer shirts and other merchandise? And what do they offer in terms of delivery service and customer service? The best people to answer that question is by reading the reviews that were left here on BritainReviews by people that have already shopped at UKsoccershop.com. Use their reviews to get in impression of what shopping at UKsoccershop.com means.

About UKsoccershop.com
UKsoccershop.com is a shop that sells soccer shirts and other merchandise. Their home base can be found in Scotland, where the webshop was founded in 2004. They have more than 4000 products from national teams and from international club teams from all over the world. They offer football shirts from clubs from the premier league like Chelsea, Everton, Arsenal, Leichester City, Newcastle United, Liverpool, Manchester Uniteetc, but also club teams shirts From Benfica, Glasgow Celtic, Napoli, Monaco AS Roma, Ajax, Bayer Munich etc. And from national teams from Spain, Sweden, Holland, Italy, Croatia, Belgium, Austria, Senegal, Turkey, Finland, Australia and more. Besides shirts, they also offer boots by brands like Adidas, Nike and Puma and other clothing like shorts, jackets, pants, sweatshirts, training tops, tanksuits, polo shirts, hoodies etc. And they offer gifts like mugs, flags, gnomes, phone covers, towels and personalised gifts. And they have some Rugby merchandise.


Services of UKsoccershop.com
All of the merchandise that is portrayed on the website of UKsoccershop.com can be ordered online. The webshop will make sure that the order is brought directly to your home. Not satisfied with the product that they delivered? As long as the product is in the original condition, you are free to return it within the first 14 days. They will give you a refund or exchange product. The customer service of UKsoccershop.com can be contacted via an online form that you can fill in.

Complaints, Compliments and Tips for UKsoccershop.com
People who already shopped at UKsoccershop.com before will be able to tell us more about the real business of this webshop. Are you willing to share your story with us? What is your opinion on the delivery period? Is the quality of the shirts good enough to actually play soccer in, or is it just something to wear every now and then? And how does their customer service treat its customers? Please let us and other people know via your own customer review. Your review helps other people to find out what they can expect when shopping at UKsoccershop.com.

Is UKsoccer.co.uk the best play to buy soccer shirts and other football merchandise for premier league teams and national clubs? Read customer reviews