Wallis - Overall Rating based on 23 reviews

43% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
Refund query resolved quickly
I had a problem getting a refund sorted, so I dropped an email to customer services to get it sor...Read on
Watson

Most relevant negative review

  2024-05-24
Online order
I recently bought something from a website because they said they offered free delivery for order...Read on
N. Cook

Review with most votes

  2017-12-24
No refunds
Have phoned customers service 17 times , no service but have been charged .32p per call. I have e...Read on
Lorraine Flett

Reviews (23)

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  • Ordering

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    Would buy here again
    Overall

    trousers

    The worst store I've ever shopped in !. I've been fighting for a few weeks for a refund for the returned pants but unfortunately Wallies won't give it to me. So at the moment I have neither pants nor money.


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    Would buy here again
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    Jumpsuit and blouse

    Delighted with packaging and prompt delivery. Unfortunately, the clothes were slightly too big and had to be returned.
    However, the refund was in my account very quickly . I have been dealing with Wallis for a long time and have always been very pleased with the customer service team. I am really surprised at the negative reviews. I think Wallis is an excellent company to deal with.


  • Ordering

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    Would buy here again
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    No refunds

    Have phoned customers service 17 times , no service but have been charged .32p per call. I have emailed 5 times but just ignored. There is no way of contacting this company , i have not received 2 different lots of refunds from them. Something stinks with this company. They use to be great. Anyone got any ideas how to get my money back.