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Zee and Co
All reviewsZee and Co
59% Would buy here again
All reviews (22)
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Black Dsquared2 Diamante ICON Hat
Thank you to Claire/ Customer Services Team.
I purchased a Baseball Hat For My Mum's Birthday.
Collected from Islington branch. Staff were friendly n helpful.Unfortunately, when we opened the box, some of the diamantes were missing. We contact Customer Services via email. I have to say the team were very prompt and courteous in emailing back to try to rectify the situation. Unfortunately, Zee &Co were unable to find a replacement and offered a full refund. My mum said she would source diamantes and replace them herself as she loved the hat as it was a steal at that price.
Today Claire from Customer Service emailed me back with a goodwill gesture. Very pleased with the entire service I received from Zee & Co..
Thank you Claire, really appreciate your time in sorting everything g out.
Nikki & Lilly(Mum)Find high-end clothing brands and luxury clothes..
Zee & co offer the great product in clothing and fantastic brands to choose from.
These are the fantastic, fine -quality products
Varety of products for men & women as well.Stone Island hoody
Great selection and customer services. I have ordered from Zee & Co loads of times with no issues. Items packed well and delivered next day.
Junior clothing
ive nwver had a problem shopping here fab products fast delivery ive ordered on quite a few occasions and never had a issue
CLOTHING
Unfortunately for me, I only saw all the other negative reviews on here AFTER I had been SCAMMED by this company.
Apparently, the order was left on my doorstep by the DPD driver and was not there when I returned home. No instruction to do this by me. I was asked to jump through hoops to rectify this but I insisted that this was not my fault. The customer service was the worst I have ever experienced, (all correspondence was generic or copy and pasted)
Once I finally decided to obtain a CRN they refused my refund saying that I ran out of time (was given no timeframe). As a result my son did not receive the gifts he wanted for Christmas as I couldn't afford to buy them twice. I now suspect that they could potentially have a scam in place with the couriers. DO NOT BUY FROM THIS COMPANY, THEY ARE NOT A LEGITIMATE COMPANY.Mr.
555
Tommy Hilifger Boys hoodie
Ordered Friday morning at 7am, order confirmed immediately, dispatched same day and arrived on the Monday. No complaints
Boss
Order few times and never have a problems with item's and time on delivery.Definitly I recommend that company.
Paul smith polo shirt
I have used zee and co for years never had any problems fast delivery good prices
Knitwear
Always exceptional service and value for premium products thank you
Mens Jacket
After paying almost £200 for a jacket, the item was damaged. I emailed customer service, half an hour after opening the package and was told to send back for a refund. They are now telling me that I wore the jacket and damaged it myself and wanted to send the jacket back to me. This is the worse customer service, I have ever had and I believe that they knew the jacket was damaged. I shop with several other high end retailers and have never experienced this problem, so be warned!
Ralph Lauren Jumper - Never Received
AVOID THIS COMPANY AT ALL COSTS! - Worst customer service ever! I was sent the incorrect item, when I returned this I was refused a replacement/refund and accused of returning an alternative item! I received the worst customer service I have ever encountered, multiple allegations were made against me, then denied. They refused to answer direct questions that I asked, and even refused to provide details of how I could escalate my complaint. Eventually after many months and going through paypal’s dispute process I received a refund, however I have not received the item I initially ordered, nor an apology. do not use this company, their customer service is atrocious.
Boss polo shirt
Do not buy from here rubbish clothing and poor customer service feed back when I complained
Bellstaff jumper £120
Bought a jumper on the 2nd of October. Product was too small so sent back on the 10th. Now on the 2nd of NOVEMBER and still no refund. Zee and cos investigation with royal mail has taken 2 weeks. Absolutely steer clear of these cowboys they do not honour your purchase!!!!!!!
Just to add I would DEFINITELY not buy here again, I'm now £120 out of pocket and haven't even got the damn jumper. SORRY does not solve this issue!!! Please please shop somewhere else
Just to add I would DEFINITELY not buy here again, I'm now £120 out of pocket and haven't even got the damn jumper. SORRY does not solve this issue!!! Please please shop somewhere else
Clothing
UNPROFESSIONAL, HIGHLY INCOMPETENT AND A SORRY, TERRIBLE AND PATHETIC EXCUSE OF A BUSINESS!!!
UNPROFESSIONAL, HIGHLY INCOMPETENT AND A SORRY, TERRIBLE AND PATHETIC EXCUSE OF A BUSINESS!!!
AVOID THIS COMPANY AT ALL COST AND LIKE THE PLAGUE!!!
Placed an order back in March which was subsequently returned. It had been about a couple weeks and i still had not received my refund after which i contacted these incompetent reps. They got back to me and asked for proof of receipt which i provided.
IT TOOK TWO GOOD AND WHOLE MONTHS BEFORE ANY ACTION WAS TAKEN BY THIS COMPANY BEFORE I RECEIVED THE REFUND FOR MY ORDER. And that was actually ONLY AFTER i reviewed them did i receive an email regarding my refund.
THIS REVIEW IS FOR FOR THEIR POOR, NON EXISTENT, INCOMPETENT AND TRAGIC EXCUSE OF A SERVICE.
HIGHLY NOT RECOMMENDED. SAVE YOUR BUSINESS AND PURCHASE ELSEWHERE.
The quality of products delivered was terrible to say the least. Terrible products together with a much more terrible customer service= AVOID AVOID AVOID!!!
AVOID, AVOID, AVOID!!!Polo joggers
Crap wrong size no refund when sent back shop els where
Polo tracksuit
Arrived on time, wrong size the packaging was dusty and looked like someone had stamped on it, not only that but it had a tea stain! Don’t order from here better company’s out there.
Hugo Boss shorts
What an awful, awful company. They sent me an item that doest match the size ordered. I have been wearing 32 waist since I was 18, I'm now 28. No refund or exchange offered, just robotic emails telling me I can send them back to only then be informed I cant have a refund when they arrive at Zee and Co. Never have I ever in my life dealt with such an awful company. Do not shop here.
hugo boss jumper
ver nice good fit couldnt ask for any more best company out there
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