Zee and Co Reviews
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Black Dsquared2 Diamante ICON Hat
Thank you to Claire/ Customer Services Team.
I purchased a Baseball Hat For My Mum's Birthday.
Collected from Islington branch. Staff were friendly n helpful.Unfortunately, when we opened the box, some of the diamantes were missing. We contact Customer Services via email. I have to say the team were very prompt and courteous in emailing back to try to rectify the situation. Unfortunately, Zee &Co were unable to find a replacement and offered a full refund. My mum said she would source diamantes and replace them herself as she loved the hat as it was a steal at that price.
Today Claire from Customer Service emailed me back with a goodwill gesture. Very pleased with the entire service I received from Zee & Co..
Thank you Claire, really appreciate your time in sorting everything g out.
Nikki & Lilly(Mum)Belstaff jumper purchase on sale
This was my first time shopping with the company and I have to say, I was so impressed! The selection of top-class brands at discounted prices really caught my eye. I ended up buying a Belstaff jumper that was on sale and the price was much better than other websites I had checked. The quality of the jumper was amazing, and the savings I made were unbelievable. The delivery was really fast, and the packaging was top-notch, which meant my purchase arrived in perfect condition. I also want to give a big shoutout to Natasha from customer service, who got back to my email really quickly. Overall, it was a fantastic shopping experience and I definitely recommend this company to others.
First online shopping experience
My experience shopping from this website for the first time was really good. They had a wide variety of products, and it was easy to place an order. I ordered something around 8pm on a Tuesday and got an email confirmation straight away. The item was sent out the next day and arrived on Thursday morning. I liked that they gave me a tracking number so I could see where my delivery was. The package was packed well, and they even included a carry bag with a zip, which I thought was nice. I got in touch with customer service to say thanks for their great service, and they replied in just 10 minutes. I definitely plan to shop here again and would recommend it to others.
T shirt purchase for my son
In a world where parcels can sometimes get lost and deliveries can drag on, this company really stands out. I bought a T shirt for my son not long ago and I was really impressed by how quick and efficient the service was. The price was fair and the delivery didn't take too long. I was even more pleased when the package turned up on a Sunday, three days earlier than I expected. I want to give a shout out to DPD too, they did a great job getting the parcel to me on time. The T shirt itself was nicely packed in a fabric zip bag, which was a nice touch. I would definitely recommend this company to anyone looking for top-notch products and great service.
Mens t-shirt
I recently bought a men's t-shirt for the first time and I must say, it was really cool. The delivery updates were spot on and it arrived within a week, which was pretty impressive. The shirt was exactly as they described it and the packaging was really top-notch, a pleasant surprise for sure. They even threw in a returns label in case I needed it, making the whole process super easy. All in all, I'd definitely recommend this place.
Men's clothing
I recently bought some men's clothes from this shop and I have to say, I was really impressed. The website is easy to navigate and has a wide variety of branded clothes to choose from. The descriptions of the items were really helpful and there were some fantastic deals on offer too. My order was sent out and delivered promptly, and the packaging was top quality.
High quality clothing
I recently bought some really nice clothes from this company and I have to say I was really impressed with the service. It was my first time ordering from them and everything, from the first emails to the price matching (which they do offer!), the communication, delivery, and getting the item was top-notch. I got my order within 24 hours of placing it, which was super fast. The item was packaged beautifully, and they even included a return label just in case. Overall, I thought they were a really helpful, reliable, and professional company. I will definitely use them again in the future and will recommend them to my family and friends.
Barbour cap purchase
This was my first time buying from this company, and I have to say, I was really impressed with the service. Yesterday, I ordered a Barbour cap, and I was pleasantly surprised to get a message within an hour saying it had been sent out and would be with me in 3 days. This morning, I woke up to another message saying it was being delivered that very morning. The cap came just as it was described, and the packaging was done really well. I had a great customer service experience and I'm really happy with my purchase. Thank you.
Dress purchase
Oh my gosh, this company is absolutely fantastic! I was a bit nervous about trying a new place to shop, but they had the most beautiful dress at such a great price. I thought, why not give it a try? And oh my gosh, I'm so glad I did! The delivery was really fast and the dress arrived in a fancy bag, just like when you order from a high-end online store. I'm thrilled with everything, I can't even express how much I recommend them. You should definitely give them a look, you won't be disappointed!
Last-minute cancellation
I needed to cancel a last-minute Christmas present order because it turned out my partner already had the item. I sent an email to the customer service team on a Saturday evening, not really expecting to hear back until Monday. But, surprise surprise, by Sunday morning I got a quick and helpful reply saying they had cancelled my order and issued a refund. Their customer service was so efficient and effective, I was really impressed and happy with the outcome.
Clothing and accessories
I had a bit of a bad time with the website, to be honest. There were quite a few problems when I was trying to pay for my things, so money came out of my bank but the orders didn't go through on the seller's side. When I got in touch with customer service, they weren't very helpful at all and just told me to sort it out with my bank. I made the mistake of trying to order again, only to find out later that the items were actually out of stock and no one had bothered to let me know. All in all, it was a bit disappointing and didn't feel very professional.
Quick delivery
The customer service was absolutely brilliant, really easy to get hold of and so helpful the whole way through. I ordered on Monday and my stuff arrived super quick on Wednesday morning. I was really impressed with how fast everything was and I'll definitely be coming back to shop here again soon!
Recent website redirection
I've tried to visit my usual online shopping site, but turns out it's been redirected to a different one now. I'm pretty gutted to see another cool clothing shop possibly being swallowed up by some big company without a heads up. It's a shame to lose a place where I've been enjoying super quick next-day deliveries for the past year.
Leather jacket purchase
I was really disappointed with the service I got from this company. The delivery process was a total nightmare because I couldn't choose to have my stuff sent to a pick-up shop or post office. This basically made me have to take time off work to wait for my order, which was a real pain. And when I got in touch with customer service about it, they wouldn't let my things be sent to a pick-up shop or even left in a safe spot. What really got to me was that they didn't even give a reason for this, and the person I spoke to was pretty unhelpful and didn't really care. All in all, the lack of flexibility and understanding from the customer service team left a really bad taste in my mouth.
Recent clothing purchase
I bought some clothes recently and I have to say, I was really happy with the whole thing. The delivery was quick and the packaging was nice, showing that the company really cares about its customers. It was also easy to return items and I got my refunds promptly, which was a big plus for me.
Hoodie
I ordered a hoodie on the 24th of January and it arrived just two days later on the 26th. The item came in really good packaging and was in fantastic condition. I honestly can't fault anything about it, I'm really pleased with my purchase. Big thanks, I'll definitely use this service again without a doubt.
Order 1001290560
I just bought something from this shop and I have to say, I'm really impressed. Ordering was easy and straightforward. The delivery was super quick, and my stuff arrived well-wrapped and in great condition. I had to get in touch with customer service about a size problem, and they were really helpful and sorted it out quickly. I'm really happy with how everything went and I'll definitely be shopping here again.
First experience
I was feeling a bit unsure about buying from this company at first because I had seen some mixed reviews. But I was actually quite pleased with how it all went. The delivery the next day was fully tracked and quick, and the item was very nicely packaged. I will definitely be shopping with them again soon.
Two shoes purchase
So, yeah, I got these two shoes back in December. The first pair was way too big, so even though they said no exchanges, I bought the same ones in a smaller size. But then, you know, DPD dropped them off and just left them outside my house for anyone to swipe! I got onto customer service and sent them evidence, but they closed my case without doing anything, even after I sent them more proof later on! It's January now and I'm still waiting for either my shoes or my money back. They seriously need to improve their customer service game.
Review with most votes
CLOTHING
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