All reviews of Clare Pretorius
Review about: Oak Furniture House
Danielle Signature Weave 4 seater garden furniture set
Negative
Item delivered with 2 chairs missing. Oak Furniture House confirmed that the box was damaged and that they would send a replacement. Nothing has arrived, we are still waiting and they keep fobbing us off.
They offered a refund but with 50% now and the other 50% only after collection of the table and the other chairs. Not convinced we would ever see the remaining 50%.
Have had to resort to Trading Standards to try and resolve this as the item is not fit for purpose and if it does not arrive next week we are eligible for a full refund with no strings attached.
Shame as the dining set is lovely.