Oak Furniture House Reviews : Share your review & read experiences

All reviews

Oak Furniture House

94% Would buy here again

Spotlight: What are our customers saying?
Write a review

L
Lesley
We ordered a complete set of Opus lounge and dining room furniture. The table we ordered originally was out of stock but they managed to organise a replacement for us. The sales team were very help...Read on
B
Button Back Chairs
Excellent quality products, personal service and great pricing! I have absolutely no hesitation in recommencing Oak Furniture House - I came across them online, looking for new button back chair...Read on
R
Richard Forbes
Bought a maze rattan corner sofa Table etc . They promised 7-14 day’s even in the current climate ... & delivered on time . After a few hiccups with the delivery firm ( only to be expected a...Read on
P
Polly Welby
WELL DONE, AND MANY THANKS FOR MAKING THIS IMPORTANT PURCHASE A PLEASURABLE EXPERIENCE. Dear OFH Just a quick note to extend my thanks and praise for the Brooklyn Oak 6ft bed frame recently purc...Read on
C
Clare Pretorius
Negative Item delivered with 2 chairs missing. Oak Furniture House confirmed that the box was damaged and that they would send a replacement. Nothing has arrived, we are still waiting and they kee...Read on

All reviews (17)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Opus Oak Furniture

    We ordered a complete set of Opus lounge and dining room furniture. The table we ordered originally was out of stock but they managed to organise a replacement for us. The sales team were very helpful. The furniture arrived after 3 weeks, with prior notification from the delivery company and arrived at the time stated. There were 14 different boxes which were extremely well packaged and we have found no damage at all to any of our items (we seem to expect some damage these days, so this was a pleasant surprise). The furniture is all well made - the only work needed was to fit the legs to the table, insert shelves in units, and screw handles on. The only slight problem we had was the magnetic catches on the cabinet doors were much too strong, making it difficult to open the doors without rattling the contents of the cupboards. We modified the catches by removing one of the metal plates from each magnetic catch, and now the doors open and close easily. All in all, we are very pleased with our purchase from Oak Furniture House and would recommend our particular furniture.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ganerkhan

    Excellent quality products, personal service and great pricing!

    I have absolutely no hesitation in recommencing Oak Furniture House - I came across them online, looking for new button back chairs for my kitchen, in a grey linen fabric. I telephoned on a Sunday, left a message and had a call back within 5 minutes which surprised me. I ordered a pair to check the quality and colour - the whole process was trouble free - excellent delivery service unlike many major online companies. The chairs were perfect, excellently upholstered. I immediately ordered another 4 to complete the set. Had a very quick reply to confirm my chosen delivery date (thank you Julian). I don't usually leave reviews but this company has really impressed me and I'm very pleased with my purchase. Thank you!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jan 2020

    Bought a maze rattan corner sofa Table etc .
    They promised 7-14 day’s even in the current climate ... & delivered on time .
    After a few hiccups with the delivery firm
    ( only to be expected at this current time ) my sales advisor Benjamin went above & beyond to make sure we received our products, emailing out of hours , just to keep me informed. Fair play an asset to the company.
    The product is excellent quality & will be used a lot .
    As a small business owner totally understand the nightmare with logistics at the present time , but the firm went out of there way to rectify the transport issue , which in theory isn’t there problem.
    This service goes along way with me .
    Highly recommended.
    Richard Forbes


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Brooklyn Oak 6ft Bed Frame

    WELL DONE, AND MANY THANKS FOR MAKING THIS IMPORTANT PURCHASE A PLEASURABLE EXPERIENCE.

    Dear OFH Just a quick note to extend my thanks and praise for the Brooklyn Oak 6ft bed frame recently purchased from you. The bed is marvellous, so well made and obviously good quality. It is so hard these days to find companies that care enough about the product and the customer. The purchasing process, customer care and delivery were excellent, with the bed even arriving at the beginning of the allotted time window, as announced by the van driver in advance. Well done, and many thanks for making this important purchase a pleasurable experience. Best Regards


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Danielle Signature Weave 4 seater garden furniture set

    Negative
    Item delivered with 2 chairs missing. Oak Furniture House confirmed that the box was damaged and that they would send a replacement. Nothing has arrived, we are still waiting and they keep fobbing us off.
    They offered a refund but with 50% now and the other 50% only after collection of the table and the other chairs. Not convinced we would ever see the remaining 50%.
    Have had to resort to Trading Standards to try and resolve this as the item is not fit for purpose and if it does not arrive next week we are eligible for a full refund with no strings attached.
    Shame as the dining set is lovely.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Opus Bedroom Furniture

    Having ordered our grandsons bedroom furniture from you ,and being thoroughly delighted with it , we then decided to order a further suite of furniture for our guest bedroom ,, having only being able to see the items on line our expectations were more than met when the furniture arrived , outstanding quality at a very reasonable price , along with outstanding customer service , we had asked if there was any possibility of furniture being placed on a fast track order , and not only did you deliver ( in fact even earlier than expected ). But with no extra charge , much appreciated , thank you.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mobel Oak Desk

    I was somewhat concerned about spending such a large amount on furniture I had not seen in the flesh and with a company I hadn't heard of before but I needn't have worried. Everything went smoothly from start to finish. Communication from the company was good, the dining set arrived within the promised timescale and was extremely well packed and of the high quality, I had expected from the price I paid. Based on my experience I would not hesitate to recommend Oak Furniture House. By the way I have now ordered an oak display cabinet from them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tall Narrow Oak Bookcases

    We ordered 3 tall narrow oak bookcases from Oak Furniture House and are absolutely delighted with them. They're top quality and look great in the house. Very reasonably priced too! Delivery was great, we were allocated a Sunday afternoon slot (perfect as saves having to take time off work) and the driver called with a '15 minute warning' to let us know he was close. So great product, great delivery - highly recommend!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Oak Sideboard

    This is a lovely attractive and sturdy…

    This is a lovely attractive and sturdy oak sideboard, good quality and exactly what I wanted. It arrived very well packed, and delivered on time on the day that I chose. The service provided By Oak Furniture House, was helpful, friendly and efficient. I would thoroughly recommend this company to anyone.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rutland solid chunky oak living room furniture nest of 3 tables

    Very happy with 'Rutland solid chunky oak living room furniture nest of 3 tables'. Good quality product, solid, very nice piece of furniture. Functional and matches well oak interior of chalet room. Mostly impressed with excellent service from the shop, quick email answers of the personnel - delivery was made to Switzerland without any issues. Many thanks.


Others also viewed

Plumbs brand logo for reviews of House & Garden Reviews & Experiences

Plumbs

17 reviews

Do you have an old sofa or chair that looks horrible but you don’t want to get rid of because of its extreme comfort? A cover or some re-upho...

The Towel Shop brand logo for reviews of online shopping for Homeware Reviews & Experiences products

The Towel Shop

3 reviews

Pretty much everyone uses household linen every now and then. You use them do dry your hands, dry the dishes, sweep your kitchen counter clean, dry...

Darlings of Chelsea brand logo for reviews of online shopping for Homeware Reviews & Experiences products

Darlings of Chelsea

1 reviews

Reviews in the Furniture IndustryWhen it comes to purchasing furniture, many consumers rely heavily on reviews, opinions, and experiences shared by...

Rugs Direct brand logo for reviews of online shopping for Homeware Reviews & Experiences products

Rugs Direct

2 reviews

Reviews and Opinions on Rugs DirectWhen it comes to designing the perfect living space, finding the right rug can make all the difference. With so ...