All reviews of Eszter

  • Review about: Berrylook

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    Would buy here again
    Overall

    bikini, t shirt and 2 dresses

    I have ordered 4 items from seller. 3 items were received after 3 weeks, the last one after a month.
    The bikini bottom received is sewn in a way that one hole for the leg is sewn together making it impossible to put through a leg. The top is also unusable as the straps are not adjustable due to the adjuster being sewn to the incorrect part of the straps.
    The other items are all of extremely poor quality: the materials are thin and flimsy, the t-shirt is incorrectly sized to be a male medium, on one of the dresses the blue colour used do not match and is not like as pictured on the website, whereas the last dress received is sewn in such a way that should not have passed quality control as the seams are turning out and not flattening.
    I have exchanged several emails with seller, however i do not seem to get anywhere. There seems to be two trails of responses:
    A, offering partial refund
    B, stating return address
    Although on the delivery there is a UK return address I`m asked to return items to China with tracked service - this is around £17 which under their policy is not refundable. went to Paypal, who ask me to do the same but promise refund.

    do NOT use this company!