All reviews of Leo Ryan
Review about: HelloFresh
Three meals per week (not now)
We have used Hello Fresh for several months, initially we had the odd ingredient missing but lately the service has been much worse. We have had more missing ingredients, several missing recipe cards and delivery has also been an issue, (the latter may be out of the control of Hello Fresh?) Delivery times are often not as stated by the delivery agent and we have several damaged cases, the worst being very wet boxes with some of the contents sodden and ingredient bags being soggy and falling apart. I do not expect to have to contact the company to address missing ingredients and/or recipe cards, they should be better than this.
Having said all of the above the general quality of the food is good.
Will I return to hello Fresh? Not sure yet, definitely not if the service does not improve. I will continue to discuss these issues with other Hello Fresh users to see if it gets better.