All reviews of Matthew Hirst
Review about: Bedstar
Double Ottoman and mattress
I purchased a double ottoman and mattress from Bedstar.
Initially everything was great, delivery and product.
About 4 months ago I started to notice the base was dipping as the mattress was lower at one end.
Also it started to squeak badly and the side to lift the base was becoming loose.
I reported this to Bedstar with video evidence and a brief description.
They have denied there is a problem without even sending a technician out.
Appalling customer service/ aftercare.
I would have expected an £850 bed to last at least 1 year but sadly this will not be the case.
Maybe I was unlucky? Just be careful on buying with BEDSTAR, they might be value but you could have problems later like me.
Be warned and read other negative reviews!