Bedstar

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Bedstar

87% Would buy here again

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Spotlight: What are our customers saying?

M
Matthew Hirst
I purchased a double ottoman and mattress from Bedstar. Initially everything was great, delivery and product. About 4 months ago I started to notice the base was dipping as the mattress was lower...Read on
H
H Stephenson
The service was excellent. It was delivered early on in the allotted delivery time. The van driver coped extremely well with the necessary distancing requirements and he even managed a smileRead on
A
Anita Jackson
From start to finish. Bedstar team can be proud of themselves. As specially the delivery driver and is mate, delivery in all weathers and staying professional ! a big thank you from us.Read on
T
T ardron
was called on delivery day and told they would be with me in 15 minutes arrived bang on estimated delivery time, polite delivery men who adhered to social distancing, great service.Read on
A
Atlanta Darroch-Davies
Our young daughter moved into her first apartment and ordered a bed and mattress package from them back in October. The wrong size mattress was delivered and 2 of the drawers underneath were broken...Read on

All reviews (31)

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    Would buy here again
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    Double Ottoman and mattress

    I purchased a double ottoman and mattress from Bedstar.
    Initially everything was great, delivery and product.
    About 4 months ago I started to notice the base was dipping as the mattress was lower at one end.
    Also it started to squeak badly and the side to lift the base was becoming loose.
    I reported this to Bedstar with video evidence and a brief description.
    They have denied there is a problem without even sending a technician out.
    Appalling customer service/ aftercare.
    I would have expected an £850 bed to last at least 1 year but sadly this will not be the case.
    Maybe I was unlucky? Just be careful on buying with BEDSTAR, they might be value but you could have problems later like me.
    Be warned and read other negative reviews!


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    Bed

    The service was excellent. It was delivered early on in the allotted delivery time. The van driver coped extremely well with the necessary distancing requirements and he even managed a smile


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    Mattress

    From start to finish. Bedstar team can be proud of themselves. As specially the delivery driver and is mate, delivery in all weathers and staying professional ! a big thank you from us.


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    Bed

    was called on delivery day and told they would be with me in 15 minutes arrived bang on estimated delivery time, polite delivery men who adhered to social distancing, great service.


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    Bed and mattress

    Our young daughter moved into her first apartment and ordered a bed and mattress package from them back in October. The wrong size mattress was delivered and 2 of the drawers underneath were broken.
    A date was arranged for the new mattress and drawers.
    Drivers turned up late at 9pm, told my daughter that were taking the bed and mattress and left her with a new mattress and a large box. She assumed they were replacing the base completely. When she unpacked the box it was just 2 drawers and not a complete base.
    She emailed customer service straight away that night to say that the drivers had taken the base away.
    We have now been told that they have no record of the base being taken and they are asking for us to take more costs if we want a replacement base.
    Bedstar are taking no responsibility for the matter and are blaming their outsourcing of the delivery company.
    We keep being told that it's under investigation and again that if we want a base we have to pay a cost.
    We have written to the owners and with no outcome we are going to trading standards now.
    Our daughter is a civil servant working long hours and is having to sleep with the mattress on the floor, along with 2 useless drawers and no base.
    Avoid ordering from this company!
    *I will amend my review accordingly as and when we get closure*


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    Bedframe

    Excellent service,very good value,unfortunately due to covid 19 they were delivered to my hallway which was fine


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    mattress

    Brilliant product and competitively priced, delivered quickly with minimal fuss. Delivery driver called in advance to ensure that someone was available to sign for the mattress.


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    Bed and mattress

    Excellent service from bedstar. Delivery time spot on lads managed difficult entrance,and nothing too much trouble, the bed is well made and mattress comfy

    Bought a new divan bed very pleased with it communication was spot on and delivery was in the time offered


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    Mattress

    Bought for my parents as they need something firmer now and we are very pleased with the purchase. Delivered in a day from order thankyou


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    bed frame

    cannot fault the service, bed ordered at 11am turned up at 8am the next morning. Communication, delivery and bed have been wonderful!


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    Headboard

    No problems here will recommend


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    Bed frame

    Purchased for my son looks great in his new bedroom


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    Beds and mattress

    All delivered yesterday thanks great service


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    Mattress

    Mattress is very comfortable and very happy with it


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    Bed

    Excellent online service


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    Mattress

    Perfect comfort for me think I will be getting another one !


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    Bed

    Thanks goodlroduct with ximdortabke mattress will reccomend


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    Bed frame

    Stay away from this company!!! Courier delivery not reliable and they'll charge extra £50 for the delivery! I should have read the reviews before using them!


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    Silent night Mattress

    Found in google mattress ordered and delivered in 28 hours can’t say fairer than that!


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Bedstar

Sleep is pretty essential if you want to feel good and energetic during the day. And for the best night’s sleep, you will need some good bed to sleep in and mattress to sleep in. But where can you find them? One of the shops that you can go to is Bedstar. But what can you expect from their beds? Are they comfortable? And also durable? What does their ordering process entail? Will it take long for Bedstar to deliver the items to your home? And is there a customer service to help you out when you have some kind of problem or complaint? These questions can best be answered by the people that have already shopped at Bedstar before. Their stories, reviews, experiences and other comments and remarks can inform you of what you are in for when you decide to buy a (new) bed at Bedstar. That way, you can make your own well-informed decision.

About Bedstar
Bedstar is a bed retailer. They offer beds like divan beds, bed frames, day beds, small double beds, kingzise beds, guest beds, Ottoman beds, zip & link beds, TV beds, contract beds, adjustable beds, bunk beds and more. Their badframes are made of materials like leather, fabric, metal, wood et. And they offer beds with lift up storage.  In their category of mattresses you can find open coil springs, form, latex, memory foam, pocket springs, zip & link and kid’s mattresses. They also have a range of headboards like fabric headboars, leather headboards, wooden headboards and metal headboards. For kids, they offer high sleepers, mid sleepers, bunk beds, shorty beds, cabin beds, novelty beds, single beds, triple sleeper beds and beds with extra guest room. And they offer bedroom furniture like bedside tables, bedside drawers, mirrors, blanket boxes, drawer chests, nightstands, wardrobes and dressing tables.

 

Services of Bedstar
All the products on the website of Bedstar can be ordered online. Bedstar will deliver the bed, bed frame, bedroom furniture or mattress right to your home. Bedstar offers free delivery of your order is over £299. Not satisfied with the product you receive? Bedstar  gives you 14 days to return your purchase. They understand that you might have an old bed or mattress and have no idea what to do with it. Therefore they offer a recycle service that takes your old bed or mattress.

Complaints, Compliments and Tips for Bedstar
Does your bedroom already contain a bed or some bedroom furniture purchased at Bedstar? Then we would like to know your experience with this bed company. How did the ordering process go? Did their delivery service bring the product to you without any problems? How comfortable are their mattresses really? What is their customer service really like? Are they friendly and helpful towards their customers? Would you buy at Bedstar again? Please add your own review to Bedstar and let us know what your opinion on Bedstar is. Your review might help others to see if Bedstar or other stores like Bedworld might be the right bed supplier for them.

How well do you sleep on a bed from Bedstar? Read customer reviews about their divan beds, bedroom furniture, mattresses, TV beds, adjustable beds etc