All reviews of Ruth Collins
Review about: EcoHive
replacement storage radiator
Ecohive offered to replace my storage radiators under government assisted scheme. They messed me around for 8 months with lots of unfulfilled promises and did absolutely nothing
Ellie, I too wish I had seen about these heaters. They have tripled my electric bill, and the temperature gauges do not work. Trying to get these problems corrected is causing me stress.
Review about: EcoHive
Elnur Gabarron combu HHR
I was contacted by Ecohive re: upgrading my old Dimplex heaters. These heaters have INCREASED my electricity bill by threefold, and the heater temperature gauges are faulty. At installation, the electricians used left holes in wall where they ripped the old heaters off, left a trail of bolts, screws and mess on the floor and put the "feet" supporting the heaters ON the carpet instead of under it, with old electric leads stuck under the feet.
The fact that the heaters DO NOT store heat as they should, and the maximum temperature is 25°c I found the heat stored is NOT good enough for freezing winters, as the heat is list by 17.00hrs and the "comfort" fan does not come on! Useless in comparison to my old Dimplex ones. I WOULD NEVER HAVE HAD REPLACED THE OLD ONES IF I HAD KNOWN HOW USELESS THESE ARENor me!!
Left with my flat getting damp as the panel heater showed scorch marks, so did the others. But it’s my fault I was told it was because I smoke ( but I didn’t when these went in ) scented candles something in the air or the element. My bill has gone up too. I’ve tried to talk with Elnur but they are stalling two lots of engineers out saying different things, Eco hive are not what they say.
No survey carried out, if there had have been I shouldn’t have had forced air fans which these are due to astma.
I have damp in my bedroom as the panel heater I refuse to use it’s scorched, but they are blaming me.
These heaters are .... I too wish I kept my old ones.
People please be warned. I have now got to go to off gem. It’s been months since my first complaint to elnur with the very rude Matt telling me it was my fault.
Chris Snaith from Elnur said he’d help, he’s now not responding to my emails.
I will take this further as I’m not the only one that’s had problems, as they’ve tried to make out.
So upset my bill was £535 for two moths last years.
If you have these heaters it could be a choice of heater or eating.
Please be careful
I wish I had read the reviews before I had these installed for my father. Problems with the heater programs not functioning as they should. Rude and abusive when they came to fix them. Heaters then tripped the system when he put them all on in the middle of winter. Local Electician called and they found that the heaters had all been wired into a single fuse which overloaded the system. It cost my father a great deal of money to have the work done properly, the company said that they would pay it and indeed did send me an email saying they had paid it but did not. We were never told that the Smart meters had to be wired to a smart meter which has economy 7 so the heaters are really just very expensive to run convector heaters which has left my elderly father with huge electric bills which at 89 years of age and not in good health is an added burden. If i could they would get NO stars.