Beelivery Reviews
Reviews (18)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
9622
Fantastic service, was nervous as first time ordering, I live in a little village and didn’t feel well, but needed a little shopping and found this company.
Very easy to use site, driver was brilliant and even called me as an item was unavailable and did I want and alternative, very pleasant and insisted on carrying my shopping to my doorstep.
Will definitely be ordering again and telling the whole villageGlad you did well with them in a village!.. I live in Central London and they failed to deliver anything!!
This service is ..., they don't even except my order just because I live in a village I am really not happy, ... service
Food
Ordered of this website. They charge delivery and additional charges which is fine. When I received my item they had charged me 3 times the value of item. I contacted them and they said it was because it took 1 hour but from me placing order to delivery it was 11 minutes so tripling the cost was unjustified. RIP OFF
order 1000766 rolls and milk use by date today very annoyed please refund me
order 1110652
2 driversaccepted then cancelled after keeping me waiting for delivery I am thoroughly disgusted happens too often can no longer depend on BeedeliveryI had a driver call me saying that he didn't have enough money/ credit to buy the wine I wanted. Obviously you pay almost double for drinks, add delivery and service. So I paid £18 for a bottle of wine but for the charge of £25 he didn't have enough to buy it. I had to give him cash on delivery as beelivery only gave him £10 for the wine.
Dee, I've reported this to Beelivery. The app doesn't work that way, a driver isn't "given" money, they send a picture of the receipt & Beelivery send a payment to their bank for that amount + the driver's fee. Under no circumstances should customers be giving drivers cash (unless as a tip, of course). I would suggest you contact Beelivery (info@beelivery.com) with the order number so they can investigate your driver.
I ordered the order was cancelled by beelivery no refund
Maura, you will receive a refund, the time it takes will be dictated by your bank. Will you be coming back to comment when you do ? ????
Wine and grocery
Ordered some wine and groceries on Friday evening 21.30 hrs
Delivered within 1 hour obviously a premium paid but a lot less than losing your licence !
Great service would use again.
ThanksOrder was cancelled no refund yet when will I get this back
£40
Young lady delivered goods very quickly payed a lot more all produce from Asda which I did not have time to visit so was pleased would use in an emergency if couldn't get to shops
Chilled dairy...amp... chicken
I was going to place order over min spend ,at checkout beside order carges added , £3.99del...£1small order charge ( which was not so) ...49p ...£1adding £6.48 . I cancell3d order
Beers
This company will never get my money again delivery driver great but they charged my 9.45 for 4 small beers will never order again
Bottle of vodka and beers
Really quick. They said on the website an hour but it took 20 mins tops. I ordered at 11pm. Yes, it's double price but what do you expect.
Drinks
Order was ages, came wrong and well over priced. Will never use this scam delivery again
Wine, Dips, crisps etc
Waited an hour and then got a message saying driver not available!
Completely Crap non-service!
Still awaiting refund to my bank!..??? Scam?!did you get a refund ?
Water
The problem is that their website is not updated therefore they take on orders which they could not really deliver, and then I have had that the drivers cancelled so I had to wait an hour. The business really needs the reshuffle
A small items
1st dlivery ok
2nd no delivery at all. No way to contact driver or company.
Scam do not trust this company.BEE STINGS
It's called Beelivery for a reason...Those who use them get STUNG! Still awaiting my refund for items not received.
Beer and snacks
Waited almost an hour to be told my delivery was cancelled! Pathetic service! Inflated prices, and limited inventory! Waste of time!
It never turned up
Negative
Waited almost two hours said driver had collected my delivery so could track which i did 9pm promised delivery by. Isolating so needed food. 9.30 got message to say driver no longer available why where did the driver go with the food if he already had it. Will never use again ever appallingrepeatedly ordered
I have ordered about 10 times through these and most of the time got the same delivery driver who was really friendly, always quick and would contact if anything was missing to ask for possible substitutes. However the last 2 times I've ordered I have had 2 different drivers. The first was late, rude and almost caused a serious crash in my street. The other took almost 3 hours to get here as he aparently had car trouble but never informed me even though he had my phone number. Both times I complained to customer service (Email and facebook as they are so hard to get hold of) and both times I was met with basic answers, I was called Laura every time on my email and my name is Lauren! On email I was offered £5 off my next order (The cost of delivery and service charge) which is insulting considering I have spent hundreds with them and I can guarantee they would take the money off the driver and knowing my luck it would be one of the good ones.
My conclusion is that this would be amazing idea but the customer service is absolutely horrendous which massively lets it down.Alcohol and snacks - order 3778
Initially they seemed to be a reliable service. However, since then, many of their drivers accept orders and then cancel. Twice today this has happened. This would be comical if it wasn't for the irritation. Just shoddy
Review with most votes
Bottle of vodka and beers
Read on