Beelivery Reviews
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A small items
1st dlivery ok
2nd no delivery at all. No way to contact driver or company.
Scam do not trust this company.BEE STINGS
It's called Beelivery for a reason...Those who use them get STUNG! Still awaiting my refund for items not received.
Beer and snacks
Waited almost an hour to be told my delivery was cancelled! Pathetic service! Inflated prices, and limited inventory! Waste of time!
It never turned up
Negative
Waited almost two hours said driver had collected my delivery so could track which i did 9pm promised delivery by. Isolating so needed food. 9.30 got message to say driver no longer available why where did the driver go with the food if he already had it. Will never use again ever appallingrepeatedly ordered
I have ordered about 10 times through these and most of the time got the same delivery driver who was really friendly, always quick and would contact if anything was missing to ask for possible substitutes. However the last 2 times I've ordered I have had 2 different drivers. The first was late, rude and almost caused a serious crash in my street. The other took almost 3 hours to get here as he aparently had car trouble but never informed me even though he had my phone number. Both times I complained to customer service (Email and facebook as they are so hard to get hold of) and both times I was met with basic answers, I was called Laura every time on my email and my name is Lauren! On email I was offered £5 off my next order (The cost of delivery and service charge) which is insulting considering I have spent hundreds with them and I can guarantee they would take the money off the driver and knowing my luck it would be one of the good ones.
My conclusion is that this would be amazing idea but the customer service is absolutely horrendous which massively lets it down.Alcohol and snacks - order 3778
Initially they seemed to be a reliable service. However, since then, many of their drivers accept orders and then cancel. Twice today this has happened. This would be comical if it wasn't for the irritation. Just shoddy
Cigarettes and groceries
Hugely inflated prices for delivery within 1 hour. Never delivered within time, usually over 2 hours SO WHY AM I PAYING PREMIUM. I had 62 drivers on 1 order and not one picked up so after 2 hours I cancelled. You can,t speak to anyone in customer services . They state pre authorised payment is unblocked within 35 minutes BUT IT NEVER IS !!!!!!!!!! Beelivery leave it up to 7 Days for the bank to release funds as they legally can do this. They don't seem to realise or care that people will never use them again. Complaining to trading standards about above as lies on web site.
Wine
Why has my driver been stationed in the same place for over 20 mins, really not happy with service, the driver got the order ages ago but hasn't moved positions in ages
Twice I have watched the driver who accepted my order straight away, sat in the same place for over an hour! The customer service did nothing and on the order yesterday tried to tell me the driver was on his way and she could see him moving but it was 2 hours later he turned up from what would be a 15 minute drive.
It's called Beelivery for a reason...Those who use them get STUNG...I'm awaiting a refund