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City Relay

50% Would buy here again

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B
Benjamin
After traveling out of London for work grounds, I knew I wasn't going to come back the next 3 years and there was need to lease out my well furnished property there. First, the company I handed ove...Read on
E
Eda
My experience with City Relay was terrible! I came to London to spend quality time with my daughter before she started her University in London and reserved a property through City Relay via Ai...Read on

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    Property lease

    After traveling out of London for work grounds, I knew I wasn't going to come back the next 3 years and there was need to lease out my well furnished property there. First, the company I handed over the property to, failed to lease out the place the next 120 days. It was not clear to me what was going on. I had to abolish the deal with the company so as to try with another company. The next company I tried was City Relay and in the next 45 days, that property was leased out successfully. The difference was clear between an active company and a passive one. I would say if you are in search of a good and active property leasing company, City Relay is the place for you.


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    Property at London

    My experience with City Relay was terrible!

    I came to London to spend quality time with my daughter before she started her University in London and reserved a property through City Relay via Airbnb. It is supposed to be a bonding experience and our story has started with this house we have rented through your site.

    The property had nothing to do with the pictures displayed. We did not checkin after we saw the space and returned our key immediately to the place we have collected it. I have stayed in airbnb's all around the world and truly enjoyed my experiences and had good responses from the tenants. But this one was a huge disappointment.

    First of all the flat number was stated as 5 and we went all the way up to the top floor with our 6 luggages and couldn’t find number 5. When i contacted the number provided to me, they were unkind and reactive. And we had to carry 6 luggages back down to the ground floor with 2 elevator trips.

    Apparently it was silently mentioned on the web site that the unit was on the ground floor. I would have never rented a house in London on the ground floor exposed to the noise, pollution, hustle and unsafe conditions of London. The house has nothing to do with the pictures presented on the website. When we entered it was dark and humid and had a weird odor. I tried to open the windows and they were locked with a key.

    I don’t leave my pets in such unhygienic environments where there is no air or sunlight. This was such an inhumane condition and they never acknowledged the situation, did not repay our money. This truly was the worst service I have received in my life.


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