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illumination

50% Would buy here again

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C
Carey
We moved to a new place and I had to fix the new house. I needed some beautiful interiors that would give a great ambiance to the house. However, I needed to get an online store that sells the best...Read on
C
Caroline Henderson
Ordered a lamp on the 9th Jan . Received on 2nd Feb. Poor communication, indeed only support was when I contacted them and replies were basically the courier has it…so wait and see…. I subsequently...Read on

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    Would buy here again
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    happy experience shopping from Carey

    We moved to a new place and I had to fix the new house. I needed some beautiful interiors that would give a great ambiance to the house. However, I needed to get an online store that sells the best. After going through all the options I was given, I decided to shop from Illumination CO.UK. I ordered some wall lights and ceiling lights. within a few days, it was delivered to me and it was exactly what I wanted and the price quite affordable. I am satisfied with their products and will shop from them again whenever I need any of the products that they sell. I recommend Illumination CO. UK to anyone looking to buy quality lamps and lighting.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Floor lamp

    Ordered a lamp on the 9th Jan . Received on 2nd Feb. Poor communication, indeed only support was when I contacted them and replies were basically the courier has it…so wait and see…. I subsequently found out my package was in customs, I contacted illumination again when I received a bill for over 40 pounds. I was asked to then scan the letter , email to Illumination who is a German company by the way who did thankfully refund me that money so I could pay parcel force. Finally - on arrival , a badly damaged box with a lamp that fell well short of expectations . It’s a beautiful design and looks good BUT …. Lamp is metal (knew this) but so badly finished it scratched the paint off my wall (it’s meant to fit against the wall), and one of the shelves has not been welded properly so have had to use super glue. It requires a UK adapter but this was thankfully supplied . I did receive an apology re the customs issue but this is not made in any way clear on their website.


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