Insulation Superstore - Overall Rating based on 20 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-29
Insulation materials
I recently bought some insulation materials from a shop, and I have to say, I was really happy wi...Read on
Harris

Most relevant negative review

  2024-02-03
Insulation materials
I was really let down by my experience at Insulation Superstore. I placed an order thinking it wo...Read on
Eden Ellis

Review with most votes

  2023-12-17
Online insulation purchase
I recently bought some insulation from Insulation Superstore online and I have to say, I was real...Read on
T. Smith

Reviews (20)

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    Insulation materials

    I recently bought some insulation materials from a shop, and I have to say, I was really happy with how fast they were delivered and that everything I ordered was spot on. In the past, I've had issues with companies sending me the wrong stuff as replacements, so it was a real weight off my shoulders to finally get what I wanted. I'm over the moon with the service and will definitely be thinking about ordering from them again down the line.


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    Good customer service, good product, fast delivery, would recommend

    So, I went to this shop recently and honestly, the customer service was amazing! They were lovely and really helpful when I was asking loads of questions about the products. The product itself was top-notch, it did exactly what it was supposed to do. Plus, it was delivered really quickly! I didn't have to wait ages to get my hands on it, which was brilliant. I would definitely recommend this store to my friends, no doubt about it!


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    Celotex insulation

    I recently bought some Celotex insulation from this shop. The website said it would be delivered in 2-3 days, but after 3 days with no news, I decided to call and find out what was going on. Turns out, it wasn't the store sending the product, but a third party, and it wouldn't be dispatched until a week after I ordered it. I made more calls, only to find out there were even more delays in getting it delivered, which was really frustrating because I needed it as soon as possible. Insulation Superstore didn't bother to keep me updated on these delays, so I had to keep calling them for any news.


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    Insulation, boards, tape, screws

    I recently bought some stuff from Insulation Superstore and I have to say, I was really impressed with the quality of the products I got. The insulation, boards, tape, and screws were all top-notch and exactly what I needed for my project. Although, I was a bit taken aback that each item was delivered separately, so I had to be around for 4 different delivery dates. It was a bit of a hassle, but the top-notch quality of the products made it worth it in the end.


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    Quick and efficient purchase

    I was really pleased with how quickly my order from Insulation Superstore arrived. The price was reasonable and it got to me pretty fast, even though there was a small issue with getting two separate deliveries on the same day. It would have been nice to know about that beforehand though, as I was only expecting one. In the end, I was happy with how everything went down.


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    Breathaplasta insulation

    I recently bought some Breathaplasta insulation from Insulation Superstore and I have to say, I was really impressed with the service I received. The product arrived on time without any problems, which made it so much easier for me to carry on renovating my old property. The team at Insulation Superstore were efficient and professional, making my customer experience a really positive one. I would definitely recommend this store to anyone looking for high-quality insulation products.


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    Insulation purchase for DIY project

    I recently bought some insulation for a DIY project and I have to say, the Sales Department was really great. They gave me some helpful advice on which product to go for and even helped me save some money. The order arrived exactly when they said it would, which was a relief as I had a tight schedule to stick to. I want to give a special mention to Nicki for being incredibly patient with me. I made a mistake with my order and accidentally paid twice, but Nicki sorted it out quickly and refunded me as promised. All in all, dealing with this company was a pleasure and I would definitely recommend them to anyone looking for insulation products.


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    Insulation materials

    I wanted to buy some insulation materials and this place made it really simple. I just clicked a few buttons and before I knew it, my order was on its way to my house. The price was great and it arrived really quickly. To be honest, what more could you ask for? I would definitely use this place again.


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    Soundproofing insulation purchase

    I bought some soundproofing insulation from this company recently, and I was really impressed with the service I received. When they first offered a delivery date that didn't work for me, I spoke to an agent who was really helpful and knew their stuff. They took the time to figure out a solution that suited me, and even reached out to the main supplier to sort out a change, which ended up getting approved. I was happy with how well they dealt with everything, and it left me feeling really satisfied with my purchase.


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    Insulation purchase

    The insulation I bought was just what I needed and matched the description perfectly. The website had really good info, so it was simple to find the right product for me. However, I reckon the delivery could do with some work. It'd be handy to be able to choose the delivery day or get updates on where the delivery's at. Waiting around for 8 hours for the insulation to turn up was a bit of a pain, to be honest.


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    insulation for my loft

    I picked up the insulation for my loft and it was brilliant. It really kept me nice and cosy in my room. The delivery came super fast and they even let me know when to expect it. The driver was really helpful too, just like Nikki and Adrian. Thanks a lot!


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    Ceiling insulation and wall insulation

    So, yeah, I got this ceiling insulation and wall insulation from here. It was really easy to find what I needed and order it online. The delivery was really quick (thankfully no issues there) and the delivery drivers were so helpful and cheerful, even though it was super early in the morning. There was a road crew causing chaos with the traffic outside the site, but the drivers dealt with it like professionals. Overall, it was a great experience and now my house is all nice and cosy.


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    Insulating membrane roll

    I ordered a roll of insulating membrane from this supplier and I have to say I am really impressed. The delivery was fast and they even followed the delivery instructions, which is hard to come by nowadays. The membrane itself is top-notch and exactly what I needed for some work on my house. The communication from the supplier was also great, keeping me informed every step of the way.


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    Insulation materials

    I was really let down by my experience at Insulation Superstore. I placed an order thinking it would arrive the next day, but it actually took 5 days. This ended up costing my business quite a bit of money and really messed up our work plans. When I got in touch with customer service to ask about the delay, all they did was say sorry. But that just doesn't make up for the impact on my business and the money I lost. Needless to say, I won't be buying from them again.


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    Good prices, helpful customer service

    The prices at this shop are really competitive! I managed to snag a fantastic deal on insulation products. But you know what really caught my attention? The customer service was top-notch. It was so reassuring to be able to just pick up the phone and have a chat with someone who knew their stuff. The staff were helpful and really went out of their way to assist me in finding the perfect products for what I needed. I wouldn't hesitate to recommend this store to anyone else.


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    Insulation products

    I recently bought some insulation products from Insulation Superstore and I have to say, I was really impressed with the whole experience. The website was so easy to use, I found exactly what I was looking for and got a great deal on them too. Plus, the updates about the delivery were spot on. They kept me in the loop the whole time and the delivery guy was really nice and knew his stuff. I'll definitely be thinking of using them again next time I need insulation.


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    Smooth supply, on time delivery, friendly service

    I have to say, I was really pleased with how smoothly everything went with the material I bought. The delivery came right on time, just like they said it would, and the people delivering it were really nice and helpful. I didn't come across any problems at all, which doesn't happen often these days. I'll definitely be going back for more stuff in the future.


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    insulation purchase, timely delivery, damaged boards resolved

    As a customer of Insulation Superstore, I have to say I was pretty happy with my experience. I bought some insulation from them and it arrived on time, which was great. Although there were a couple of damaged boards in my order, their customer service team sorted it out sharpish. All in all, I'd definitely recommend them for their products and service.


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    Roof insulation purchase

    I had a really good experience shopping at Insulation Superstore. The website was easy to use and had a lot of products to pick from. I found everything I needed for my roof insulation project. Ordering was simple and I got a confirmation email quickly. The customer service team was really helpful when I had a question about delivery. In general, I'm happy with my purchase and would tell others to check out Insulation Superstore.


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    Online insulation purchase

    I recently bought some insulation from Insulation Superstore online and I have to say, I was really happy with how it all went. The website was easy to use, ordering was a breeze, and my insulation turned up right on time. The delivery driver was really nice and the insulation was exactly what I expected - in perfect condition. Honestly, I was very impressed with the whole experience and I'll definitely be going back to them for any future buys.