Just Park Me Reviews
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Reviews (18)
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Rip-off parking nightmare
I had an awful time with this parking service! It was a total rip-off - they added extra miles to my car, left it all messy with food containers, and even smoked in there. As if that wasn't bad enough, they took out my baby's car seat and didn't even put it back in right. When I tried to talk to them at the airport drop off, it was a nightmare - they shouted and acted like animals. Completely unacceptable!
Emergency airport parking
Oh my gosh, I can't believe it! I had to quickly park near Bristol airport, so I made a reservation at this place. What a massive mistake! The entire place was a mess, the shuttle van looked like a moving rubbish bin and the driver was smoking like a chimney. When I tried calling them after my trip, they didn't answer, and when they finally arrived, they crammed us in like sardines. There was no communication, just pure chaos and rainy weather. And to top it off, when I returned, my car was blocked by three other cars! I had to wade through mud just to sort it out. Never again, my friend, that place is an absolute disaster!
Car pick-up and delivery service
The car pick-up and delivery service was an absolute nightmare. I told them exactly where my car was parked, but when I got there, they couldn't find it and I was left waiting for ages. I was sent to different floors in the car park multiple times before they finally located it. It was so frustrating and a huge waste of my time.
When I got back to London, the customer service was just as bad. The person I spoke to on the phone was really rude and not helpful at all, which just made everything worse after the stressful car collection experience. And to top it all off, when I got home, I realised that some valuable items had been stolen from my car, like coins and camping equipment. It's completely unacceptable how unsecure and unprofessional they were, so I strongly recommend avoiding this service.Cancellation charge
Customers should be aware that this company charges a hefty £20 fee for cancellations, even if you've already paid for extra cancellation cover. This policy is really annoying and unfair because it punishes customers who've done the right thing by getting insurance. It's just not right for a company to make money from their customers this way, and they should definitely be more upfront about their cancellation rules right from the beginning. I'd advise others to stay away from this company, as their actions are pretty disappointing.
Car parking service
I was really disappointed with the service from this company. My car was left in a right state after they had it - muddy inside and out, and stinking of cigarette smoke. The driver who brought my car back was really rude, he didn't even acknowledge us and dropped someone else off first when there was plenty of space for him to stop where we were waiting. Plus, he didn't look like he should be dealing with customers' cars. On the other hand, the driver who picked up my car was nice and polite.
Parking service
When I got there, I accidentally put the wrong time for my return flight, which messed things up for getting my car sorted. The person I spoke to on the phone was so rude and aggressive about it all. Even though it was my fault, the way they spoke to me was just not on. They said I had to wait two hours for my car or pay £30 extra, which seemed like a big penalty for a simple mistake. When I questioned that charge, the person I was talking to just brushed me off, was rude, and then hung up. That's not how you treat customers. Not to mention, when I got my car back, I saw that 29 miles had been added on the mileage, and the company didn't explain why or sort it out. On top of the rubbish service, the staff were just indifferent and unprofessional, which made the whole thing even more frustrating.
Booking experience
I was really let down by the parking service I used. When I got back to my car, I found out that someone had driven it a lot more, the passenger seat was pushed back like someone had a nap in there, and a bunch of fuel had been used without asking me. When I tried to talk to the company about it, the customer service people were not helpful at all and kept hanging up on me. It's just not on to treat customers like that, it's really disappointing.
Overpriced Parking
I had such a terrible time with this parking service. The prices were way too high at £12, and the service was just awful. I had to wait for over an hour to get my car back when I got back, and it was raining outside. It was a total nightmare, and I would definitely recommend avoiding this parking service.
Booking parking spot
This booking site is absolutely awful! I booked something and then tried to cancel it, but they charged me £20 and still haven't refunded me. The customer service is absolutely useless and no one will assist me. I would strongly recommend avoiding this site at all costs!
Unreliable parking service
I recently used their service and it was a total disaster. My car was left unlocked for more than 20 minutes, money went missing, and the mileage went up way too much. When I contacted them for help, they tried to brush it off by saying they were only a booking agent and didn't want to take any responsibility. I strongly advise against using this unprofessional service!
Rip off fees
I thought I was getting a bargain with their "cheapest prices", but turns out I had to shell out more due to sneaky hidden charges in their "terms and conditions". It would have been more cost-effective just to book directly with the airport. So gutted!
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