Pharmacy2U Online Doctor26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2018.
Featured Reviews
Reviews (26)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly ditched my weekly shop
I clicked the link in their email and got a blank page, kept trying and after a few minutes something eventually appeared. Adding things to the basket was awkward — click, nothing, the add-to-order box pops back up, I tried it, then tried it again (and again). I rang customer service because I’m not doing this every week; the automated line didn’t recognise me, wouldn’t pass me on and the queue was 29 so I hung up. Tried logging in on the site later and it just froze on the login screen. In the end the site finally accepted my basket and I placed a backup phone order (bit worried that’ll create two orders). Delivery itself turned up when they said it would and mostly in good nick, so sigh — irritating process but the end result was usable for my weekly groceries.
Stopped fuming when refund hit
my account showed a hold, then a payment when the parcel shipped, so it looked like I’d been charged twice. Support’s explanation about a “pre‑authorisation” felt like an excuse and like they were holding my cash. I complained, and then surprisingly two things happened: the meds arrived earlier than promised and actually helped within a day, and the original hold was released by my bank within about 48 hours — the refund cleared quicker than I’d expected. They’d even included a leaflet, oddly helpful. That’s when I stopped fuming, though the billing practice still needs fixing.
Saved by a backup plan, honestly
I’m glad I ordered early, even though the pharmacy made me scramble — it forced me to have a plan B that actually worked out. I placed the prescription at the end of July because I knew delays happen and at first the app looked fine, tidy and as you’d expect. Then, a week later, the order vanished from the app with no explanation. I followed the instructions to contact customer service and waited. Nothing. The order popped back the next day, then nothing again. By the time two weeks had gone by I was out of meds and genuinely worried. So I ended up buying the same stuff elsewhere at quite a premium — nearly £100 — and, weirdly, that seller got it to me in under 24 hours with loads of tracking updates. That was the shocked-surprise bit: the quick, clear delivery made the whole situation less of a disaster. I kept emailing Pharmacy2U — several times — and all I got back was a generic apology later on. Annoying, yes, and unprofessional on their part to not explain why the order was cancelled, but in the end I had my meds and a lesson: order early and have a backup supplier. So, not a glowing five-star tale, but it didn’t end catastrophically thanks to the alternate seller. If you try them, just be prepared to chase and have a contingency. Lesson learned — and oddly relieved.
Small victory, odd experience
it worked out in the end, but I wouldn’t rely on that website again. I’d rather start with that because otherwise this will sound like a rant, and I don’t want to be that person. I’ve been on regular meds for type 2 diabetes and, after my local chemist shut, this online place used to post my prescriptions no problem — for about two years. I tried a weight loss drug a couple of months ago and it actually helped, which was a relief after years of faffing about. Then on month three the ordering system threw a hissy fit and simply wouldn’t let me buy it. I tried the online chat — three separate times — and each time I was told a pharmacist had refused the sale. Nothing had changed in my medical history, nothing new to report. After so long struggling, being told “no” out of the blue was raw. I popped into my newly reopened local pharmacy and they were happy to help, same price, friendly, quick. A week later the online outfit sent an apology email blaming a “technical issue.” Sure. Maybe it was technical, maybe someone forgot to hit a button, who knows. I’m glad it’s sorted and grateful for the local team who actually sorted it, but I’m a bit fed up with the inconsistency. My advice: if you can, stick with a trustworthy local chemist — at least you can walk in and ask someone real. If you go online, keep receipts and screenshots, because you might need them.
Husband's medicine
I've recently started using this online doctor service and it's been going really well. I ordered my husband's medicine and it was a bit delayed, but they kept us informed so it's fine. Way better than the unreliable service we received from Boots. Pharmacy2u is actually really good, to be honest.
Meds delivered in bad packaging
I ordered some medication from an online pharmacy, and they were really helpful and professional, which was great. The only issue is that the packaging is not very good - it's all dented and taped up by Royal Mail. Sometimes the medication inside is squished too. But apart from that, everything is fine.
Repeat prescription service
I've been using the repeat prescription service from this online doctor for a while now and I have to say, it's been really easy. The process is simple - the doctor sends the prescription to the pharmacy and I get my medication in just a couple of days via Royal Mail. It's great for non-urgent items and for urgent ones, I can always count on my local pharmacies. The best part is the reminder they send when it's time to reorder, which makes the whole process smooth and stress-free. I recently tried to use a local pharmacy for this service and let's just say, they completely failed at even answering the phone to take my order!
Prescription delivery service
I'm really happy with the prescription delivery service I've been using from this online doctor. It's been a real lifesaver having my medications delivered right to my door without any hassle. I used to get so frustrated with my local chemist because they took forever to prepare my prescriptions. The reminders for repeat prescriptions have been so useful in making sure I never run out of my important medication.
First-time user, excellent service, great communication, Royal Mail delivery, trackable parcel
I recently tried out an online doctor service for the first time and I've got to say, I was really impressed with the whole thing. The pharmacy kept me in the loop every step of the way with great communication. The delivery from Royal Mail was quick and being able to track my parcel was a nice touch. I'll definitely be using this service again down the line.
Repeat prescription orders
As a customer of Pharmacy2U's online doctor service, I must say I have been really impressed with how efficient and convenient they are. It's so easy to keep on top of my repeat prescription needs and place orders without any hassle. I like how smoothly everything runs, from sorting out my orders with my GP to getting them delivered right to my door. I trust Pharmacy2U's service completely and would definitely recommend them to anyone looking for a reliable and convenient way to get their prescriptions delivered.
Online prescription delivery
I was really happy with how quickly the online prescription delivery service worked. The local chemists in my area always have long queues and not enough stock, which causes a lot of stress and inconvenience for everyone. That's why I thought I'd try the online doctor service, and I have to say, I was really impressed with my first delivery. I have a lot of prescriptions to fill each month, so I'm hoping the service will keep up with my needs and deliver on time.
Easy consultation, quick delivery, great service
I've been using this online doctor service for a while now and I have to say, I'm really impressed. The consultation process is so easy and ordering my meds is a piece of cake. I love that they deliver my medications straight to my door within 2 days at the most. The efficiency of the whole service is really top-notch.
Prescription medication purchase
I've been using the online doctor service for a while now, and I've always found it super easy and straightforward. Ordering my prescription medication and getting updates on its status is a breeze. The reminder emails help me remember to reorder, and submitting my request online is quick and hassle-free. I highly recommend this service to anyone looking for a convenient and efficient way to get their prescription medication.
Online pharmacy prescriptions
I really like using this online doctor service because it makes it really simple to order more medication when you run out. However, when you urgently need something like antibiotics, it takes such a long time to receive them. General practitioners can't easily transfer your prescription to a local pharmacy, despite assuring you that they will. It's incredibly frustrating. 😡
Medication delivery and packaging
I appreciate you letting me know where my medication is, but really, why do they put so few pills in a big box? It's a pain to store them properly. Apart from that, I think the service is excellent and very important.
Automatic prescription reminder and delivery
The online doctor service is absolutely brilliant. I get a reminder 10 days before I run out of tablets, so all I need to do is tick what I need. Having my medication delivered right to my door within a few days is so convenient. I don't have to stress about running out or shortages anymore. It gives me total peace of mind knowing my prescriptions will always be delivered on time.
Medication delivery service
Why bother with doctors and chemists when you've got this amazing medication delivery service that saves you time and hassle? Pharmacy for you is just brilliant, making sure you always have your medication when you need it. Say goodbye to wasting time queuing at the doctors or chemists, only to be told they don't have what you need in stock. This service is a real game-changer and I wouldn't go back to the old way of doing things.
Dad's online medicine delivery
My dad is quite old and lives far away, so it's a real pain to sort out his medicine. It used to be such a nightmare waiting for the pharmacy to deliver, and sometimes they didn't even have all his meds in stock! But then we stumbled across this website and it's been an absolute godsend. Now everything arrives on time, hassle-free, no waiting around, and no missed doses. It's like pure magic!
Prescription delivery convenience
I've been using the prescription delivery service from this online doctor for a while now, and I have to say it's been really helpful for me. Being a full-time worker, I struggle to find the time to collect my prescriptions from a physical pharmacy. With this service, I can easily request my prescription through the GP app, and it goes straight to Pharmacy2U. The delivery is quick, and I get my medication in just a few days. The whole process is smooth and stress-free, allowing me to focus on my work without worrying about running out of medication. Overall, I'm very happy with the convenience and efficiency of this service.
Medication order mix-up
Thank you for sending me the Creon I needed, even though it was previously cancelled. It's a bit annoying that I have to be specific about which medications I require and still end up with extra items I didn't request. Now I have a pile of meds building up that I likely won't even use, which feels like a bit of a waste to me.
About Pharmacy2U Online Doctor
Pharmacy2U Online Doctor is a service that provides professional medical assistance through online consultation. Founded by Daniel Lee in 1999, the company offers automated delivery of repeat prescriptions to the preferred address, eliminating the need for frequent visits to the pharmacy. In addition to prescription delivery, Pharmacy2U Online Doctor also offers advice, helpline services, and a range of essential health products and medicines. Customers can book online consultations with doctors, opt for private prescriptions, and receive treatment packages tailored to their specific conditions. For inquiries or issues, customers can contact Pharmacy2U Online Doctor via phone, email, or through their social media platforms. By leaving reviews, customers can help others assess the quality of service and provide valuable feedback for the company's improvement.
Bonus!
📊 How did Pharmacy2U Online Doctor shine for you?
Contact Information
Lumina, Park Approach, Thorpe Park, Leeds
LS15 8GB Leeds
United Kingdom
Categories Pharmacy2U Online Doctor
Services | Other Services Reviews & Experiences
Page Statistics
Last update: October 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Best online pharmacy
Great online pharmacy, don't need to go. just with prescription, one can order the medicines to their doorways. great offers and discount time to time as well. Read onBy: Winnie Dalton