JustAnswer

All reviews

JustAnswer

50% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

S
Steve Hudgens
It takes an expert to get all answers right cause you cannot trust anything random on the web. I loved the justanswer, it is easy, quick and I get everything. Read on
M
Ms Kika
Had very bad experience with this website. Subscribed for trial that was £5. Started chat with one of the layers, answers came back blurry so they called me, I denied the call and next moment I am ...Read on

All reviews (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Just answer makes my life full of answers instead of questions

    It takes an expert to get all answers right cause you cannot trust anything random on the web.
    I loved the justanswer, it is easy, quick and I get everything.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Had very bad experience

    Had very bad experience with this website. Subscribed for trial that was £5. Started chat with one of the layers, answers came back blurry so they called me, I denied the call and next moment I am getting notification message from my bank that I got charged £43.68!
    Never agreed to a call, never made a call, didn't even pick it up!
    If not for bank alerts, might not even notice that it happened.
    Just be careful, they are very cheeky and sneaky with their approach.


Others also viewed

The House Shop brand logo for reviews of House & Garden

The House Shop

2 reviews

Are you yet to find the perfect place for your property solutions? Well, we all know that it is not the easiest task to find a reliable and profess...

Reserve Apartments brand logo for reviews of travel and holiday experiences

Reserve Apartments

1 reviews

Are you looking for a new apartment? Then you probably know that finding such an apartment, even if it’s a holiday home or short term let, is...

The House Nameplate Company brand logo for reviews of online shopping for Homeware products

The House Nameplate Company

1 reviews

Are you looking to spruce up the front of your house? Perhaps a bespoke sign that is personal to you? Or maybe you're just tired of having to go in...

DogBuddy brand logo for reviews of House & Garden

DogBuddy

1 reviews

Those who own a pet, and especially a dog, might know how much of a hassle it can be to go away for a day. Your dog needs to be walked, fed and he ...

JustAnswer

With the world advancing, human curiosity is increasing leaving thousands of questions unanswered and we need experts to settle our doubts. It's much easier searching online than having to book appointments and wait for days before your questions can be answered. With JustAnswer, one of the online question and answers websites you can get your questions answered by experts within minutes. However, you may be curious; are they reliable and trustworthy? Can you trust their service? Will they provide real answers? All these concerns can be answered by going through the reviews and feedback of real customers of JustAnswer. With reviews, feedback, and experiences, from customers, potential users will know what to expect from them.

JustAnswer
JustAnswer was established in 2003, by Andy Kurtzig with its headquarters in San Francisco, CA, USA. The company is an onlinequestionandanswerwebsite that unites visitors with knowledgeable users in different aspects including legal, automatic, medical, and tech support. The company received $25 million funding from Glynn Capital and Charles Schwab who also joined the company board of directors and also opened two offices in Ukraine.

In 2015, the company released an article announcing an audit. The audit contained over 3000 randomly selected questions from over 200 high volume experts. They currently have 12 thousand experts, 700 categories, and operate in 196 countries with 38 different currencies and 4 languages.

Services of JustAnswer
JustAnswer offers members access to more than 12,000 verified experts including doctors, lawyers, tech support, mechanics, vet, home repair pros, consumer electronic questions, and more.

The monthly membership varies depending on how the customers sign up for JustAnswer. With some, it takes up to a $5 week-long trial before charging a $50 monthly while another offers a $5 week-long trial before charging $74 monthly. Others a $1week long trial. With the membership, the user can ask questions freely, make 2 free phone calls which are available only on the iOS app, and access the library of expert answers. The membership can be cancelled at any time if the user is not satisfied or can no longer afford it.

According to their website, you can ask unlimited questions. To get access to the JustAnswer experts, you'll have to create an account. Type in your question in the chat box, an expert is said to respond within minutes. Once an expert answers, a conversation has started and the expert may ask more questions to give you the right answers,

JustAnswer claims to have experts from the world's most trusted institutions including Harvard lawyers, Microsoft Certified computer techs, Christie’s appraises, UCLA doctors, and UC Davis vets. They have a blog on their website committed to other important information.

Compliments, Complaints, and Tips for JustAnswer
BritainReviews allows room for any type of reviews as it is an independent review website. You can add to the list by writing your reviews, and experience either negative or positive about JustAnswer. Is their customer service system friendly? What can they improve? How accurate are they with their response? Reading the reviews of other customers will help prospective customers make the right decision and know what to expect from JustAnswer.