Skycop6 reviews
This score is based on 6 genuine reviews submitted via BritainReviews since 2025.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Sorted without the faff
Spotted it on a mate's story and gave it a go — logged in on my phone, sent a flight cancellation claim without printing or scanning. Delivery was speedy and customer service kept me updated (nice touch), glad I tried it.
Not convinced, then surprised
I saw Skycop on a travel forum and nearly ignored it, but a mate advised I try. Was sceptical, like it wouldn’t work, yet a letter arrived saying compensation approved. It took a while, but the money did turn up.
First to claim, last to be paid
I spotted Skycop on a travel forum and, being annoyingly keen, I was the first to submit our claim while on holiday with my parents and sister. I told them to do the same — they’ve all received refunds now, but mine is nowhere to be seen. I’ve emailed and WhatsApped a few times and got... nothing. Bit baffled and a tad miffed; can someone explain why mine hasn’t come through too?
Dodgy handling and useless customer service
they don’t behave like a company that listens. I emailed straight away saying I wanted them to stop because I’d handle the claim myself. Response? Either silence for days, or a letter asserting I was their client because I’d used the checker. No sensible explanation, just paperwork and a refusal to disengage. Their “delivery” of the service — i.e. the claim they say they made — happened without my consent, and then they treated that as a finished product they could charge for. That’s not delivery in any acceptable sense.
Worse, when I asked them to show me the agreement I supposedly signed, they sent a document with a signature that is plainly not mine (and looks computer-generated). So now they’re insisting on a fee for work I didn’t authorise and producing what feels like a forged signature. I don’t know if it’s sloppy admin or worse, but it’s not something you want to deal with.
I liked the idea of the quick check and I was a bit impressed at first (it did look clever), but their follow-up and support let them down badly. If you value clear communication and the ability to opt out, steer well clear — the delivery of their service and the customer support around it are both poor.Sat at the airport, gave it a go
good interface and simple start, disappointing follow-up, but overall worth trying if you’ve got time to nag.
Slow but genuine
chase them now and then, be patient — I'm hopeful it'll sort itself.
About Skycop
Skycop is a company that provides assistance to airline passengers who encounter inconveniences such as flight delays, cancellations, and overbookings. They help passengers claim compensation from airlines for such disruptions under the European Union regulation EU 261/2004. The company operates on a "no win, no fee" basis, meaning they only charge a fee if the compensation claim is successful. Skycop is part of a broader industry of services aimed at upholding passenger rights and ensuring they are fairly compensated according to applicable laws. The specifics of Skycop's founding and history detail, such as the exact year of establishment and founders' background, were not included in the response.
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Last update: October 2025
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