Skycop12 reviews
This score is based on 12 genuine reviews submitted via BritainReviews since 2025.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Long wait, usable result
Ended up useful despite seven months of near-silence on my claim — I now use it daily for commuting, cautiously pleased.
Almost gave up
Halfway through sorting holiday chaos I nearly didn't bother hiring them — sceptical, fees looked steep — but they chased the airline and got me compensation, which actually helped pay for the next trip.
Was dubious, turned out fine
I was properly sceptical before I started the claim (who isn't?), but after a delayed flight that messed up my week of commuting for work, they handled the forms, chased the airline and—surprisingly—paid up fast.
Glad I rang the airline
Glad I rang the airline — lesson learnt. A colleague phoned and got paid. I left it with the company for nine weeks travelling for work and it stalled. Use direct contact.
Munich turnaround
Halfway through the chaos at Munich airport, I remembered a mate had recommended Skycop. I was sceptical it’d be worth the faff, but they handled the claim after my eight-hour delay and got compensation — quiet relief, properly relieved actually.
Slow start, sorted in the end
I filed my claim July 2023 and was doubtful — two years of silence. In July 2025 they said airlines approved and, after a nudge, customer service arranged the payout. Slow, but acceptable.
Sorted without the faff
Spotted it on a mate's story and gave it a go — logged in on my phone, sent a flight cancellation claim without printing or scanning. Delivery was speedy and customer service kept me updated (nice touch), glad I tried it.
Not convinced, then surprised
I saw Skycop on a travel forum and nearly ignored it, but a mate advised I try. Was sceptical, like it wouldn’t work, yet a letter arrived saying compensation approved. It took a while, but the money did turn up.
First to claim, last to be paid
I spotted Skycop on a travel forum and, being annoyingly keen, I was the first to submit our claim while on holiday with my parents and sister. I told them to do the same — they’ve all received refunds now, but mine is nowhere to be seen. I’ve emailed and WhatsApped a few times and got... nothing. Bit baffled and a tad miffed; can someone explain why mine hasn’t come through too?
Dodgy handling and useless customer service
they don’t behave like a company that listens. I emailed straight away saying I wanted them to stop because I’d handle the claim myself. Response? Either silence for days, or a letter asserting I was their client because I’d used the checker. No sensible explanation, just paperwork and a refusal to disengage. Their “delivery” of the service — i.e. the claim they say they made — happened without my consent, and then they treated that as a finished product they could charge for. That’s not delivery in any acceptable sense.
Worse, when I asked them to show me the agreement I supposedly signed, they sent a document with a signature that is plainly not mine (and looks computer-generated). So now they’re insisting on a fee for work I didn’t authorise and producing what feels like a forged signature. I don’t know if it’s sloppy admin or worse, but it’s not something you want to deal with.
I liked the idea of the quick check and I was a bit impressed at first (it did look clever), but their follow-up and support let them down badly. If you value clear communication and the ability to opt out, steer well clear — the delivery of their service and the customer support around it are both poor.Sat at the airport, gave it a go
good interface and simple start, disappointing follow-up, but overall worth trying if you’ve got time to nag.
Slow but genuine
chase them now and then, be patient — I'm hopeful it'll sort itself.
About Skycop
Skycop is a company that provides assistance to airline passengers who encounter inconveniences such as flight delays, cancellations, and overbookings. They help passengers claim compensation from airlines for such disruptions under the European Union regulation EU 261/2004. The company operates on a "no win, no fee" basis, meaning they only charge a fee if the compensation claim is successful. Skycop is part of a broader industry of services aimed at upholding passenger rights and ensuring they are fairly compensated according to applicable laws. The specifics of Skycop's founding and history detail, such as the exact year of establishment and founders' background, were not included in the response.
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Last update: November 2025
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Review with most votes
Munich turnaround
Halfway through the chaos at Munich airport, I remembered a mate had recommended Skycop. I was sceptical it’d be worth the faff, but they handled the claim after my eight-hour d... Read onBy: Carlie