Urban Massage Reviews
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Reviews (21)
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Deep tissue massage at home
I recently arranged for a deep tissue massage to be done in my home through their service and I have to say, I was really impressed. Right from the moment I made the booking, they kept me updated and the massage therapist, Joe D, arrived on time and was incredibly polite and professional. He set everything up smoothly, creating a calming and clean environment that was very relaxing. The massage itself was top-notch, with Joe using firm hands to effectively release muscle tension. I would highly recommend their service to anyone looking for a professional massage in the comfort of their own home. It was a really convenient and enjoyable experience that I will definitely book again in the future.
Massage service
I recently treated myself to a massage session with a professional therapist, and I have to say, it was absolutely amazing. The therapist, who goes by Patricia M, was not only on time but also provided a service that went above and beyond what I had expected. The whole process of booking through the platform was super easy and straightforward, with a great choice of skilled professionals to pick from. Being able to read real reviews from other clients helped me feel confident in my decision and added to the overall trustworthiness of the experience. To sum it up, I had a brilliant time and will definitely be treating myself to more sessions in the future.
Home massages
I've been getting home massages for a while now and I must say they're absolutely incredible. It's such a treat to have someone come over to your house and give you a massage right in your living room, just like a luxury spa experience. The massage therapists are all lovely and very skilled, always checking in to make sure the pressure is just right and offering tips on how to relax more effectively. They're also really approachable and great to chat with. I've never had any issues booking appointments or paying for the service, it's all been really easy and hassle-free.
At-home massage experience
I recently had a wonderful experience getting a massage at home. It was honestly one of the best experiences I've ever had. The therapist was really skilled and professional, they took care of my specific needs and what I liked. It was so nice to relax and have a massage in my own home, it made the experience even better. I was really impressed by the great service and the calming atmosphere they created during the session. I would definitely recommend this to anyone who wants to relax and de-stress in their own space.
Deep tissue massage
I'm afraid I didn't have a great time with the service, it didn't quite live up to the good reviews I'd seen. The massage wasn't great and it felt like the therapist was new and inexperienced. I wish I hadn't taken a chance on a new therapist through the app, it didn't work out. I won't be using the service again.
Patricia M - amazing massage!
Wow, that massage was absolutely amazing! I booked an appointment with this lady named Patricia M, and she was honestly the best ever! She arrived on time, was really friendly, and gave me an incredible massage. She listened to my preferences and made me feel so pampered and relaxed. Even my husband had a chat with her and she gave him some tips. She's just fantastic!
Massage services
Although I had a good time working at Urban, I was actually let go just because of 2 minor complaints in a whole year, and I think that's a bit unfair. I had a good connection with my regular clients and always got top ratings. I even offered to fix any problems, but I still got fired, which meant losing important relationships with my loyal customers. It's worth remembering that we're only human and we can't make everyone happy, so maybe Urban should rethink their policies.
Easy app, last-minute booking, kind therapist, better than salon
Oh my gosh, the app is really easy to use, you know? Well, this local salon completely let me down just before Christmas. Can you believe it? I was panicking, but then I remembered this place I normally visit for massages. So, I decided to book a beauty appointment there, and oh my gosh, it was fantastic! The therapist was available really quickly, and she was so friendly and did everything perfectly. It was honestly the best experience ever, better than going to a salon, seriously!
Mobile massage service
I highly recommend this mobile massage service, it's absolutely fantastic. The therapists are all so professional, friendly and really know their stuff. Every session I've had with them has been wonderful, I always feel so refreshed and relaxed afterwards. It's so convenient having a massage in the comfort of my own home, I can't imagine going back to a salon now. I'll definitely be booking another session with them soon.
Massage session
I had a massage recently and I was really impressed. Booking was easy and straightforward, so I could easily choose a time that suited me. The prices were clear with no surprise charges, which I liked. The therapist arrived on time and was very professional. The massage itself was top-notch - I felt so relaxed and refreshed afterwards. I had a fantastic experience and would definitely recommend their services to anyone in need of a good massage.
Home massages
The woman who did my massage was really good at it and she made me feel so chill. I didn't even have to go out, she came to my house! You can tell this company understands, they know folks have busy lives and just want to kick back in peace. And the price was decent too.
Perfect massage experience
Ian was truly incredible! He just knew how to work on all the right muscles and I felt so relaxed afterwards, like I was floating on clouds. I can't wait to book another session with him soon, his skills and professionalism are top-notch.
Physio appointment
Oh my gosh, I was in loads of pain but managed to get an appointment with a physio really quickly! They did some intense massage and gave me some exercises to do, and I felt so much better so quickly! Thank you so much!!
Painful and Disrespectful Experience
I had a really bad experience at that place. The masseuse totally ignored me when I asked for a gentle massage because I was in pain. Instead, he put my arms in a really awkward position between his legs, quite close to his private parts. It made me feel really uncomfortable and violated. What's more, he thoughtlessly dragged his massage table across my wooden floor, causing some damage. And then he left my bathroom in an absolute state - like a child's toilet. Water was splashed everywhere - on the floor, sink, and toilet. Even though there were towels available, he didn't bother to clean it up and showed zero respect for me or my property.
Massage therapist
My therapist is just incredible! I really enjoy seeing her because she always knows how to boost my mood. It's like she has a special touch that works wonders. Whenever I have any discomfort, she can quickly identify the issue and works her magic to make it go away. I leave her feeling rejuvenated and ready to conquer the day. She's truly the best!
Deep tissue massage disappointment
I tried out a deep tissue massage at this place the other day, thinking it would help with my muscle tension and give me some relief. But, to be honest, it was way too rough and didn't really do the trick like I thought it would. Instead of feeling better, I actually ended up feeling even more sore and in pain than when I went in. I was pretty let down by the whole thing and wouldn't suggest it to anyone else.
Easy booking, punctual appointments
Booking appointments was really easy, and the therapist was amazing - they knew their stuff inside out. They were always on time, no hanging around. I'll definitely be coming back!
Reflexology appointment
I had arranged for a reflexology session with a therapist through the service. When she turned up, she didn't follow the usual procedure of using the intercom and just knocked on my door. After coming in, she got a phone call and left without saying anything or coming back. It left me feeling let down and annoyed by how unprofessional she was.
Osteopathic treatment
I was really struggling to get an appointment with an osteopath for my back troubles, as everywhere had long waiting lists. But then I found this service that does home visits and could fit me in right away. The osteopath, Roman, was not only on time but also really lovely. His treatment worked wonders, and I felt so much better afterwards. I'd definitely suggest this service to anyone needing osteopathic treatment.
Review with most votes
Deep tissue massage at home
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