Blue Caribe3 reviews
This score is based on 3 genuine reviews submitted via BritainReviews since 2026.
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I wouldn't recommend Blue Bay Travel after how they handled our booking. We booked the trip to mark our 40th birthdays and our 10‑year anniversary, so it mattered — we’d paid most of the £5,580 and had other plans tied to the flights. When I logged into the booking site I found the carrier had been changed from Turkish Airlines to Kenya Airways and the departure moved by about seven hours. No email, no phone call — I only noticed by chance.
Beach holiday looked dreamy — until I dug deeper
easy website, pretty hotel shots, all the bits you want to see. I was actually buzzing for it, proper excited for weeks after booking. Then I started reading other people’s reviews and looking more closely at the hotel info — and that’s when the mood changed. Turns out the beach was often covered in sargassum, making the sea look brown and not really swim-friendly, and there were reports of alligators coming out from the mangroves onto the beach. That’s not exactly the “swim at your leisure” vibe they sold on their pictures. What annoyed me most was that none of that was mentioned on the hotel page. Not a hint about possible closed beaches or wildlife risks, which feels, well, dishonest. I rang them straight away and explained I no longer felt happy going there. They offered to change the booking for an admin fee of £25 per change — fine, I thought, but then we found a different holiday with another agent that suited us better. I emailed to cancel within three days of booking, as I was advised to do, and waited. Five days went by before they rang me back, by which point we’d already paid for the alternative. They did say they could change things and would waive the admin fee, which was kind of something, I suppose, but they also told me the £380 deposit wouldn’t be returned. That felt harsh and left me feeling quite let down. On the plus side, they did eventually pick up the phone and be reasonable about the admin charge, but losing the deposit for a booking I cancelled quickly — and for reasons that were not made clear on their site — soured the whole thing. So yeah, lovely photos, good website experience initially, but check the tiny print and read independent reviews properly before you hand over money. I wish they were more upfront about beach conditions and wildlife; that would’ve saved me a lot of hassle.
Our trip got mangled by a flight switch
I was making tea when the email about the route change landed. Funny how something so small can unravel months of planning. We’d been organising a 21-night Disney break for four adults and two kids, splitting days between parks and proper downtime, and it was supposed to be the big family thing before exams and everything else kicked off. It felt real. We booked early, asked nicely for Virgin Atlantic direct flights because that’s what works for us — simpler, fewer unknowns — and our agent said that would likely be the case. Fine. We carried on with hotel bookings, dining plans, even arranged kid-friendly calm corners for the boy who panics on planes. That was a big consideration for us.
A few weeks later the flights appeared on the itinerary, but not Virgin. Aer Lingus had been put in instead. We weren’t thrilled, but the flights were direct from Manchester to Orlando, so we accepted it. Not ideal, but doable. Then in December rumours started buzzing that Aer Lingus might stop the Manchester–Orlando run. We called our travel agent more than once. Each time we were told not to worry, everything was fine. They kept reassuring us. We believed them. We went about the daily stuff — school runs, work, packing lists, the small rituals that make up family life when you’re looking forward to a holiday.
End of January the airline confirmed the route suspension. No prior message from the agency to say, “heads up.” Instead we learned that our direct flight had been replaced with a Manchester–Dublin–Orlando routing. That’s nearly double the travel time. Nine hours becomes 13.5 to 15 hours on the flyer. For any adult that’s tiring. For a child with severe flying anxiety it’s a deal-breaker. Longer layovers, extra time in airports, the unknown of a busy transfer — it was entirely unsuitable for us. We asked if we could be moved back to Virgin, the option we asked for from the start. The answer was yes, in theory, but it would cost an extra ~£10,000. Ten thousand pounds on top of the £24,000-plus holiday. That’s not reasonable. It’s not feasible.
So we cancelled. Not a decision we took lightly. We’re now out our deposit, plus deposits to a third-party ticket company. We lose our Disney dining package too, roughly £6,000 of value gone, and rebooking isn’t realistic because flights are scarce or extortionate. The worst part is not the money, although the pile of lost cash is a lot. It’s how utterly avoidable it felt. If our original preference had been honoured, or if the agent had taken the December concerns seriously and priced alternatives, we wouldn’t be here. We trusted advice given to us. We planned around that trust. Now two kids are disappointed, one is upset about missing the trip, and we’re left trying to pick up the pieces.
A single detail sticks in my head — the boy’s flight anxiety. It shaped our whole plan. The indirect routing ignored that. That one thing mattered, and it was overlooked. That’s why this stings. Overall, I can’t recommend this company based on our experience. Take care and ask very direct, specific questions if you book through them.
About Blue Caribe
Blue Caribe is a travel and leisure brand associated with Caribbean tourism. It is used in relation to holiday planning and trip arrangements, including accommodation-focused travel packages. The offer is aimed at travellers looking for Caribbean destinations. Blue Caribe operates as a standalone brand name used within the travel sector, with services centred on organising and supporting holiday stays and related travel elements.
This information is based on publicly available data and is provided for orientation purposes only.
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Holidays and Trips | Special Trips Reviews & Experiences | Sun & All-inclusive Reviews & Experiences
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Last update: June 2026
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Review with most votes
Our trip got mangled by a flig
I was making tea when the email about the route change landed. Funny how something so small can unravel months of planning. We’d been organising a 21-night Disney break for four... Read onBy: Jordan