
Expedia
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I always book from expedia.Period
Expedia is simply my online travel booking consultatnt or helper :) I always get best price with easy their, easy to get
find hotels, compare prices,do boookings, pay and voila you got the trip
business or personal- it is my most trusted platform for such worksReturn trip from london to barbados
Very easy booking process.
Trying to reschedule holiday due to covid. It took 3 days and being on hold for a total of 380mins before my issue was resolved. This included being disconnected 18 times by 5 operators.
Although the airline had waived all charges for changes to tickets, Expedia still charged £37 to make the changes. They said the charge was because the tax rate had increased.
On the airline website the price for my rescheduled dates was cheaper than my original dates but Expedia insists that the charge has nothing to so with them but went to virgin.
Moral of this story DO NOT BOOK WITH EXPEDIA, customer service is crap. They only care about taking your money
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I would like to take this opportunity to compliment a travel assistant called Pat. Due to a death in the family I had to reschedule our travel arrangements. I called Pat on 26/12/20 @ 2045hrs (Melbourne EST). Pat displayed empathy for our plight and assisted us in changing our flight and accommodation details. Pat's empathetic and professional approach has ensured that I will be using EXPEDIA again for future travel. Thank you Pat.