Efteling - Overall Rating based on 19 reviews
Featured Reviews
Reviews (19)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Fantastic experience
I recently visited this place and it was absolutely incredible! The staff were so lovely and went out of their way to make me feel really special. I had the most amazing time and I would definitely recommend it to all my friends!
Family weekend at a theme park
This weekend, I took my family to a theme park and we had such a great time. The park is really well-designed, with something for everyone - old and young alike. There are nostalgic attractions as well as newer ones. We enjoyed everything from thrilling roller coasters to enchanting attractions like Symbolica and Fata Morgana. We even watched a really interesting documentary on YouTube about how the Symbolica vehicles are created - it was a must-watch for any technology fan. The prices for food and drinks in the park were reasonable, especially compared to places like Eurodisney. Paying £2.95 for a decent cup of coffee is pretty normal these days, and the coffee we had in the park was actually really good.
Change in reservation
We sorted out tickets earlier for our trip to the theme park, but had to change the date we were going. When we got there, the tickets didn't work because they had expired. We ended up having to purchase new tickets and even a new parking ticket, costing us 105 euros total. Dealing with customer service took ages and to top it all off, we got stuck on a roller coaster just before the park shut, missing out on all the other rides. It was such a waste of both time and money!
Visit to amusement park
I'm really frustrated with all the technical issues that made us wait for an hour just to try out a ride. It's actually the second time this year that it's happened and it's really not on. We only managed to go on 2 rides in 13 hours. I'd advise steering clear of this place, it's just not worth the trouble!
Disappointing first visit to the park
Our trip to the park didn't quite meet our expectations. We came a bit later than we planned because of train delays all the way from the North. When we got there, we weren't warned about the construction work going on which was a bit of a surprise. Once we got past that, we found the attractions were a bit of a letdown - either too thrilling or too slow, nothing just right. Plus, they were quite a trek away from each other. The prices were hefty considering the limited things to do, and we also spotted some flies on the food at a few food spots, just like another review pointed out. On the positive side, we did like how the park is swapping out old steam trains for cleaner electric ones, so we'll give it an extra star for that. But all in all, we won't be coming back here. We'll try out other parks where we might snag some good deals on tickets using different apps, getting more bang for our buck.
Best theme park ever!
Wow, this theme park was absolutely fantastic! It was even better than Euro Disney, which was already really good. The park was amazing, the place we stayed was top-notch, and the food was delicious. The staff were incredibly helpful and always had genuine smiles on their faces. They went above and beyond to make sure we had a brilliant time, unlike the staff at Euro Disney.
3-day visit to the park
I recently got to spend three days at the park, a tradition my family has had for over ten years. Unfortunately, this time was a bit of a let-down. We were surprised to find out that four main attractions we were excited to see were closed for the entire time we were there. The lack of information about this really disappointed and frustrated us. When we arrived at our accommodation, we were hit by a strong smell of burnt food and found dirty dishes and cutlery in our rental. The cleanliness standards seem to have dropped over the years, which was sad to see in a place we love so much.
Ticket purchase for winter Efteling
I recently bought tickets for the winter Efteling event and I was really disappointed with the company's policy on ticket validity. Most companies usually give customers a good amount of time to use their vouchers, but Efteling decided to set the same deadline for everyone, leaving us with only a few months to use the tickets. This led to a really crowded and chaotic experience when we tried to visit the park. Despite purchasing tickets for the winter event, I had to go during the busy summer period. It felt like the company cared more about their convenience than the customer's needs. In general, I wasn't happy with how little they considered the customers.
Themed clothing for older children/teens
The Efteling is such a magical place for everyone, right? But it was a bit of a let-down for me when I realised that the "magical" outfits were only for little kids. The princess dresses were so pretty, but it would be great if they also had sizes for teenagers who are 16 and older. It would be really nice if they could make them available for everyone, don't you think?
4-night stay booking
I would strongly advise against booking with this company. When I had to reschedule my stay because of my father's unexpected passing, they showed no empathy or understanding. They wanted me to pay 90% of the holiday costs just to change the booking to be closer to the funeral. The customer service was unsympathetic and not helpful at all. They wouldn't let me speak to a manager or show any compassion. Overall, it was a really disappointing experience, and I would recommend avoiding booking with them if possible.
Difficulty contacting customer support
I recently had a really annoying time trying to get in touch with customer support. I ended up waiting on hold for a whole hour and 5 minutes spread over two days, but nobody ever picked up. To top it off, all the automated messages were in Dutch, which made it even harder for me to figure out what was going on with the phone system.
Dining experience
Being a customer at the park was great until we went to the panoramic restaurant with my partner. The tables were really dirty, with leftover food and stuff from other people all over them. It was pretty clear that hygiene wasn't a big deal for the people working there, and it just made our meal terrible.
My visit to the amusement park
I had such an amazing time at this really fun place with my family! It was the best day ever! We went on loads of cool rides, ate yummy snacks, and saw magical shows. The staff were all so nice and helpful, and the park was really clean and pretty. I can't wait to go back again!
Efteling visit
I went to Efteling recently and it was absolutely amazing! Everyone working there was so friendly and helpful, especially when I needed to contact customer service. The Caro theater show was truly fantastic, and there was something for all ages. I don't get why there are any bad reviews, as my experience was brilliant. The ticket prices were reasonable compared to other theme parks in Europe, and the surroundings and atmosphere were much nicer. I'm already looking forward to going back next year and hopefully staying in the new hotel! In the meantime, I'll be eagerly waiting for WinterEfteling to begin.
Booking room at the hotel
It was awful! I wanted to check in an hour earlier because my child was ill, but the receptionist said there were no options, even though I later saw available rooms on their website. It felt like they were not telling me the truth, which was really disappointing. This will definitely be our first and last time staying here.
HelloFresh and Efteling collaboration box
As a customer, I was really looking forward to getting the surprise from Efteling in our HelloFresh box. But, to our disappointment, there was no surprise in the box. My daughter was so excited to see what the surprise was, but ended up crying when she realised there was nothing there. I got in touch with HelloFresh and Efteling, but they couldn't do anything about it as they said the surprise was 'out of stock'. Even though the promotion was on all through June, we were told we missed out on getting the surprise.
Great time at the theme park
I had an amazing time at the theme park! It was really busy, but it didn't feel too crowded. The app was really handy, especially for checking the wait times for the rides. Unfortunately, I managed to lose my phone on one of the rides, but the staff were incredible and went out of their way to help me search for it. Although we didn't track it down that day, they kindly uploaded its details on their lost and found platform (iLost), and I was able to retrieve it a few days later. All the people who worked there were so friendly and hospitable, I'm already looking forward to my next trip to the Netherlands.
Stayed at awesome hotel, 4 days at theme park
I had the most amazing time at this really cool place! My family and I stayed at a fantastic hotel and we spent a full 4 days at the theme park. It was so much fun, I really wish we could have stayed for even longer. The caro show was definitely the best, you absolutely have to see it if you ever visit. My brother and I are 5 and 6 years old, and we had the most incredible time!
There is more to Efteling park than just amusement.
I'll love to share how much fun and amusement you can get from visiting the Efteling park for just a day. It's a place where people find peace, love, fun, refreshment from days, weeks or months of work. It's a place where you festive celebration can be optimally enjoyed and where whatever money you'll spend will be satisfying to you.
Even though the park is a place for all, you'll find that it has just enoughspace to take in everyone who wishes to be there. The theatre and the golf centres are my favourite. I'll always enjoy going to the theatre for some music performance whenever there is a performance there. The ambiance is just so wonderful and would give that exact presence.
Review with most votes
There is more to Efteling park
I'll love to share how much fun and amusement you can get from visiting the Efteling park for just a day. It's a place where people find peace, love, fun, refreshment from days,... Read onBy: Godfrey