Efteling32 reviews
This score is based on 32 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Ticket purchase for winter Efteling
I recently bought tickets for the winter Efteling event and I was really disappointed with the company's policy on ticket validity. Most companies usually give customers a good amount of time to use their vouchers, but Efteling decided to set the same deadline for everyone, leaving us with only a few months to use the tickets. This led to a really crowded and chaotic experience when we tried to visit the park. Despite purchasing tickets for the winter event, I had to go during the busy summer period. It felt like the company cared more about their convenience than the customer's needs. In general, I wasn't happy with how little they considered the customers.
Themed clothing for older children/teens
The Efteling is such a magical place for everyone, right? But it was a bit of a let-down for me when I realised that the "magical" outfits were only for little kids. The princess dresses were so pretty, but it would be great if they also had sizes for teenagers who are 16 and older. It would be really nice if they could make them available for everyone, don't you think?
4-night stay booking
I would strongly advise against booking with this company. When I had to reschedule my stay because of my father's unexpected passing, they showed no empathy or understanding. They wanted me to pay 90% of the holiday costs just to change the booking to be closer to the funeral. The customer service was unsympathetic and not helpful at all. They wouldn't let me speak to a manager or show any compassion. Overall, it was a really disappointing experience, and I would recommend avoiding booking with them if possible.
Difficulty contacting customer support
I recently had a really annoying time trying to get in touch with customer support. I ended up waiting on hold for a whole hour and 5 minutes spread over two days, but nobody ever picked up. To top it off, all the automated messages were in Dutch, which made it even harder for me to figure out what was going on with the phone system.
Dining experience
Being a customer at the park was great until we went to the panoramic restaurant with my partner. The tables were really dirty, with leftover food and stuff from other people all over them. It was pretty clear that hygiene wasn't a big deal for the people working there, and it just made our meal terrible.
My visit to the amusement park
I had such an amazing time at this really fun place with my family! It was the best day ever! We went on loads of cool rides, ate yummy snacks, and saw magical shows. The staff were all so nice and helpful, and the park was really clean and pretty. I can't wait to go back again!
Efteling visit
I went to Efteling recently and it was absolutely amazing! Everyone working there was so friendly and helpful, especially when I needed to contact customer service. The Caro theater show was truly fantastic, and there was something for all ages. I don't get why there are any bad reviews, as my experience was brilliant. The ticket prices were reasonable compared to other theme parks in Europe, and the surroundings and atmosphere were much nicer. I'm already looking forward to going back next year and hopefully staying in the new hotel! In the meantime, I'll be eagerly waiting for WinterEfteling to begin.
Booking room at the hotel
It was awful! I wanted to check in an hour earlier because my child was ill, but the receptionist said there were no options, even though I later saw available rooms on their website. It felt like they were not telling me the truth, which was really disappointing. This will definitely be our first and last time staying here.
HelloFresh and Efteling collaboration box
As a customer, I was really looking forward to getting the surprise from Efteling in our HelloFresh box. But, to our disappointment, there was no surprise in the box. My daughter was so excited to see what the surprise was, but ended up crying when she realised there was nothing there. I got in touch with HelloFresh and Efteling, but they couldn't do anything about it as they said the surprise was 'out of stock'. Even though the promotion was on all through June, we were told we missed out on getting the surprise.
Great time at the theme park
I had an amazing time at the theme park! It was really busy, but it didn't feel too crowded. The app was really handy, especially for checking the wait times for the rides. Unfortunately, I managed to lose my phone on one of the rides, but the staff were incredible and went out of their way to help me search for it. Although we didn't track it down that day, they kindly uploaded its details on their lost and found platform (iLost), and I was able to retrieve it a few days later. All the people who worked there were so friendly and hospitable, I'm already looking forward to my next trip to the Netherlands.
Stayed at awesome hotel, 4 days at theme park
I had the most amazing time at this really cool place! My family and I stayed at a fantastic hotel and we spent a full 4 days at the theme park. It was so much fun, I really wish we could have stayed for even longer. The caro show was definitely the best, you absolutely have to see it if you ever visit. My brother and I are 5 and 6 years old, and we had the most incredible time!
There is more to Efteling park than just amusement.
I'll love to share how much fun and amusement you can get from visiting the Efteling park for just a day. It's a place where people find peace, love, fun, refreshment from days, weeks or months of work. It's a place where you festive celebration can be optimally enjoyed and where whatever money you'll spend will be satisfying to you.
Even though the park is a place for all, you'll find that it has just enoughspace to take in everyone who wishes to be there. The theatre and the golf centres are my favourite. I'll always enjoy going to the theatre for some music performance whenever there is a performance there. The ambiance is just so wonderful and would give that exact presence.
About Efteling
Efteling is a renowned Dutch theme park and entertainment company located in Kaatsheuvel, Netherlands. Established in 1952, it has grown to become one of the largest and most popular theme parks in Europe. Efteling is known for its fairy-tale themed attractions, lush green environments, and attention to detail in story-telling and design. The park offers a unique blend of traditional folklore and modern amusement rides, appealing to both children and adults. Over the decades, Efteling has expanded its offerings to include a theatre, a golf course, a hotel, and a holiday village, thereby establishing itself as a comprehensive leisure destination.
Details
Contact Information
Europalaan 1
5171KW Kaatsheuvel
Netherlands
Categories Efteling
Holidays and Trips | Day & Night Out Tickets Reviews & Experiences
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Last update: February 2026
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Review with most votes
There is more to Efteling park
I'll love to share how much fun and amusement you can get from visiting the Efteling park for just a day. It's a place where people find peace, love, fun, refreshment from days,... Read onBy: Godfrey