FloridaTix Reviews
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Reviews (21)
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Orlando holiday planning
FloridaTix is absolutely amazing! When I was planning my holiday to Orlando, I reached out to their customer service team and they were incredibly helpful and friendly. They were full of knowledge about the theme parks and even shared some great tips on how to make the most of the Genie + queuing system. They also assisted me with linking my Disney tickets to the app, which was really convenient. I even asked for advice on visiting the Kennedy Space Center, and to my surprise, they responded on a Sunday morning! I couldn't believe it. I felt so at ease planning my holiday with the support of FloridaTix. It truly enhanced my experience at Walt Disney World. Huge thanks to FloridaTix - I highly recommend them to anyone!
Ticket purchase
I recently bought some tickets for a really popular attraction and I have to say, I was well chuffed with how everything went. It was dead easy and quick, and I got the tickets sent to me via email in no time. This lovely lady called Sarah, who works for customer service, was dead helpful and nice. She sorted out my question proper quick and in top-notch way. I’ve used this website to buy tickets loads of times now and every single time, I’ve had mint service. I reckon anyone wanting to get tickets for different places in Florida should definitely give them a go. Highly recommended!
Online ticket purchase
I'm not that good with technology, to be honest, so I was pleasantly surprised by how helpful the customer service was when I tried to buy tickets online. The website was a bit confusing for me to figure out, but luckily Penny, one of the representatives, really went out of her way to help me. Even though I didn't know what I was doing, she took the time to explain everything step by step and made sure I managed to buy the tickets. I really thank her for being so dedicated and willing to help me, it definitely made the whole thing feel much less scary.
Regular customer since 2010
I've been using this ticket provider since 2010 and I have to say, I've never been let down. Booking my Florida park tickets has always been easy and the customer service is excellent. Whenever I needed to make changes or had questions, the team was always quick to help, nothing was too much trouble. Their professionalism and reliability have impressed me so much that I've recommended them to my family and friends, who have also had great experiences. I can honestly say that I wouldn't trust anyone else with my ticket purchases.
Park tickets purchase
I've just bought tickets for three different places to visit in Florida. It's a shame, though, as one of the parks gave me a bit of a rough time and that put me off using the other tickets.
Kennedy Space Centre tickets with promised vouchers
I am really shocked and disappointed with the lack of response and false advertising! We bought tickets for the Kennedy Space Centre expecting to have a $15 lunch voucher per person and a 20% discount voucher for shop purchases included. Unfortunately, when we finally got our tickets after a delay, these vouchers were missing. I tried contacting the company twice through their website to ask about the missing vouchers, but all I got was a short and unhelpful reply saying that we would get them at the check-in desk at KSC. But guess what? No vouchers were given to us at all! It's terrible to promote something and then not follow through with it. I feel like we've been completely tricked!
Amazing customer service
I came across this really great website with fantastic offers for things in Florida, but I was a bit hesitant about making a booking so I decided to have a chat with someone first. I phoned up and was connected promptly, speaking with a really friendly person called Sarah. She was lovely and managed to calm my nerves about travelling solo. Sarah even shared some great tips on things to do in Orlando. Surprisingly, my tickets were sorted out immediately despite the possibility of a delay. Floridatix, make sure to look after Sarah as she is amazing!
Ticket booking assistance
I got in touch late last night and Penny, one of the advisors, was really helpful and efficient in helping me book tickets for my holiday. She understood what I needed and gave me a quote that fit my budget. Even though there were some availability problems with the dates I wanted, Penny sorted it out quickly and made the booking really easy. I really appreciate how dedicated and professional she was in handling my booking. Floridatix should be proud to have someone like Penny on their team. Thanks again, Penny, and all the best to you.
Date change request
I just got off the phone with this lovely customer service lady called Jenny. She was absolutely fantastic in helping me switch the date of my booking for an upcoming trip to a popular theme park. Jenny's customer service was outstanding, and she turned what could have been a really stressful situation into a positive experience. She really went the extra mile to help me out, and I am truly grateful for her assistance. I have used this service before and I will definitely be using it again in the future. Thanks a lot.
Park tickets purchase
I just wanted to share my recent experience in booking park tickets. I spoke to a lovely lady who was really informative and gave me a quote. She took the time to talk me through all the different ticket options and explained the advantages of each one. Thanks to her advice, my partner and I were able to pick the best package for us. We ended up booking our tickets a week later without any hassle. Sarah was great throughout, she was friendly, courteous, and very professional when it came to answering our questions.
Group booking at Kennedy Space Centre
I had such a great time getting tickets for Kennedy Space Centre with my school mates! The company had some fantastic deals and even threw in some free food vouchers - so awesome, right? And when I made a mistake and couldn't locate the tickets, they sorted it out for me really quickly and were so lovely about it. I will definitely be using them again!
False price match promise
I purchased some tickets and later discovered that they were being sold at a lower price elsewhere. I got in touch with the seller, but they wouldn't honour the price match policy that was advertised on their website. Turns out, the other company was actually based in the UK, not the US as I was initially informed. Ultimately, they just advised me to cancel my purchase and forfeit my insurance payment. I'd much rather support a business that is true to their word.
Universal Tickets purchase
I recently purchased tickets for Universal and it was absolutely fantastic! The company responded to my emails quickly and Penny was extremely helpful in securing me a great deal and ensuring I received my tickets promptly. I will definitely be suggesting them to my friends and will be using their services again in the future. All in all, it was a wonderful experience and I am thrilled with my purchase!
Universal Tickets
I bought tickets for Universal from this website and was happy to see that all the available options were clearly explained with details about what you get with each one. However, I think it could be better if they showed the price for each day for each option, so it's simpler for customers to work out which one is best for them without having to do extra maths.
Family ticket booking
The customer service I got from this company was top-notch. When I booked with Sarah Dale, I was really impressed by how knowledgeable and professional she was. She made it so easy to book tickets for our family trip and took the time to explain everything clearly. I was grateful for her careful planning, making sure our group and the other family we were travelling with had separate bookings but the same tickets.
Mickey's not so scary halloween tickets
I recently purchased tickets for Mickey's not so scary Halloween, and found that this company offered the best prices compared to other options I checked. The service was really efficient, straightforward and hassle-free. Once we arrived at Magic Kingdom, the tickets were easy to use, and we were able to print off all the necessary documents and tickets ourselves before our trip. Disney even transferred them onto our magic band, which made everything even easier.
2022 Florida trips, holiday breaks
Trips to Florida, holidays in the sun.
Park tickets purchase
The park tickets are at a good price, but it would be nice to have more options for the number of days you can use them. Overall, it's good value for money especially if you use them for the entire duration. It would be helpful to have clearer instructions on how to use the extra benefits. It would also be beneficial to offer parking as an option.
Excursion to Kennedy Space Centre and air boat tour
I would highly recommend this company for booking excursions. Our day at Kennedy Space Centre and air boat tour was honestly one of the best of our holiday. Everything went really smoothly, from transport to the tour guide, and it was definitely great value for money. We didn't have any issues at all.
Review with most votes
Orlando holiday planning
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