headout - Overall Rating based on 24 reviews

83% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-23
Penguin tour

I had the best time on this penguin tour, it was absolutely amazing! The tour was exactly as I expected it to be. I should have brought a warmer jacket though, those penguins we... Read onBy: A. Matthews

Most relevant negative review

  2024-04-05
Booked tickets for siteseeing

I booked some tickets for a sightseeing tour on headout. They took the money straight out of my account, but I didn't get a confirmation or my tickets. I tried to contact c... Read onBy: K. Parker

Review with most votes

  2023-12-20
Colosseum tour package

The meeting point shown on the map for the Colosseum tour was way off. Even though I got there early like they said, I couldn't find the right spot in time and ended up mis... Read onBy: matthew

Reviews (24)

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    Penguin tour

    I had the best time on this penguin tour, it was absolutely amazing! The tour was exactly as I expected it to be. I should have brought a warmer jacket though, those penguins were loving the cold weather. The tour guide was great, I can't remember his name but he was really knowledgeable and shared lots of interesting information. I'm so glad I went on this tour, I would definitely recommend it to all my friends. Penguins are awesome!


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    Online ticket purchase for Paris sightseeing tour

    Purchasing tickets online for the Paris sightseeing tour was a breeze - so easy and convenient. We got to see all the amazing sights at our leisure, never feeling hurried. Having the freedom to spend as long as we liked at each place was a big bonus. And on top of that, it was raining on the day of our tour, but we stayed dry and got to enjoy Paris without any hassle.


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    Museum tour

    I went ahead and booked a museum tour, and I've got to say, it was a really good experience. The waiting time was alright, everything was well planned out, the museums were amazing, and the security was really on point. Overall, it was a fantastic and satisfying day.


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    Climbing the O2

    Climbing up the O2 was absolutely brilliant! Our guide, Karl with a K, was really cool and made sure we all stayed safe while still having a laugh. The view from the top was breathtaking, and it was such a good time for everyone in the family. I would definitely recommend it for a great adventure!


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    Guided tour Egyptian museum

    The guided tour we went on at the Egyptian museum in Turin was really inspiring. Our guide knew a lot and was really into the subject, which made it even more interesting. The stuff on show was fascinating, and we learned loads about ancient Egyptian history and culture. The tickets we got online were really easy to use, and the app was simple to navigate. But, we did think it was a bit pricey, paying over 100 CHF for just two of us on a two-hour tour.


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    Dubai trip tickets

    I found this website really handy for booking all my tickets for my trip to Dubai. The best thing about it was how easy the tickets were to use - they were sent straight to my email and I could even access them offline through the app, so I didn't have to stress about finding Wi-Fi to show my tickets. For most of the trips, we just had to scan the tickets and we were good to go. The only exception was the Burj Khalifa, where we had to go to the office to redeem the tickets.


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    Elephant care and self-cooking Pad Thai

    I had an amazing time looking after the elephants and discovering how to make Pad Thai. The staff were so helpful and kind, which made the day really fun and informative. Getting to spend time with the elephants was something I'll never forget, and the cooking class for Pad Thai was practical and tasty. It was just a really lovely experience that I would definitely suggest to others.


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    Guided tour of a unique park

    The guided tour of the park was absolutely fantastic for us. The history and beauty of the park were truly breathtaking, and finding out about Gaudi's personality made it even more fascinating. Our guide, Louis, was really interesting and kept us engaged by sharing loads of cool facts and stories. We would definitely recommend taking the guided tour to really appreciate this special place.


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    Ticket purchase for a must-see palace in Madrid

    The palace in Madrid is absolutely incredible and definitely worth a visit. However, I strongly suggest getting your tickets ahead of time because the queues there are just crazy long. Believe me, you don't want to spend ages waiting in line when you could be out there enjoying the stunning palace instead.


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    Booked tickets for siteseeing

    I booked some tickets for a sightseeing tour on headout. They took the money straight out of my account, but I didn't get a confirmation or my tickets. I tried to contact customer service, but they weren't very helpful. They mostly just blamed me for the problem. They said they couldn't do anything to fix it, and didn't offer any other options. Not the best customer service to be honest. In the end, I had to book my tickets again on a different site.


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    Guided tour experience

    Our guide, Sylvia, was absolutely brilliant! She knew so much and really helped make our tour extra special. The service we received throughout the trip was fantastic - we didn't have any problems at all. The pick-up was right on time and everything went without a hitch. We would definitely suggest this guided tour to anyone looking for a fun and informative experience.


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    Eiffel Tower tickets

    I'm so angry with the service I got from this company. The tickets I bought for the Eiffel Tower were a total scam - they weren't accepted and were totally useless. I wasted $300 on those fake tickets and had to buy new ones at the gate. It's a total rip-off!


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    Ticket purchase for a show

    I bought tickets for a show the other day and I thought the whole process was great. The website was really easy to use, I could pick my seats and buy the tickets without any hassle. The cast of the show were amazing, you could tell they put a lot of effort into their performance. Plus, the usher was so enthusiastic about the show, it really added to our enjoyment of the whole experience.


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    Herculaneum visit, unique Roman site, Villa of the Papyri anticipation

    Being a customer, my visit to Herculaneum through this platform was really memorable. The site itself is so well-preserved, giving a unique perspective on Roman history that stands out from other similar places I've been to before. What made it even better was that it wasn't too busy when I went in late May, so I could really soak up the historical vibe without being overwhelmed by crowds.

    A real highlight for me was looking forward to visiting the Villa of the Papyri at some point in the future - it's got me all curious and excited for more trips in that area. Overall, I'd definitely recommend using this platform to book experiences like this one, because it makes it super easy to get to must-see spots like Herculaneum.


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    Ticket purchase issue

    I bought some tickets for a tourist spot using this website and unfortunately, I haven't got my tickets yet because there was a big delay. I did what they said and asked for a refund on their website, but I still haven't heard anything back from them about my refund. I've tried emailing them many times but they haven't replied at all. It's been nearly two weeks now and I'm still waiting. It's really annoying and disappointing that they're not keeping their word about giving me a refund.


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    Rome tour guide experience

    Our Rome tour guide was absolutely fantastic! We were so impressed by how calm and knowledgeable she was as she guided us through the busy crowds. She never bossed us around or was rude, but instead, she chatted with us in a really nice and professional way. The way she talked about the history of Rome really brought everything to life for us and made our sightseeing even more interesting.


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    Cathedral visit experience

    When I visited the Cathedral, it was really amazing. The tour was so well-organised, the staff were lovely and helpful, and the Cathedral itself was just beautiful. We got to attend a mass, look around the gift shop, buy some souvenirs, and even grab a quick snack and drink. Spending time with my family at the Cathedral was just lovely and something we won't forget.


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    Private tour with a fantastic guide

    Our tour guide was honestly fantastic, he really did make our day so special. He went all out to make sure we had an amazing time, and it made the whole experience something we won't forget. The details he gave us before the tour were really useful and got us even more hyped up for the day. Cheers for such an unbelievable time!


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    Last-minute park ticket purchase

    I decided to take a risk and buy a park ticket last minute, and it turned out really well. I was able to grab a cancelled spot to visit the park while I was on holiday in Barcelona, even though there were no available tickets for the whole five days I was there. But, I have to admit, it was quite stressful trying to get a spot. I think they should reserve some tickets each day for people traveling alone or in small groups like mine. It would have made things a lot easier and less worrying for me.


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    Transport ticket convenience in Berlin

    While I was in Berlin recently, I discovered how handy it was not to have to keep buying tickets every time I wanted to get around the city. It made everything so much easier. Whether I was using the local trains, U Bahns, or trams, having all my tickets in one place made navigating the city a breeze. Plus, I got some great discounts at museums which made my time in Berlin even better.