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Caribbean cruise booking with special request for cruise to Martinique
I got in touch with a travel agent on this website to help me book a Caribbean cruise and asked if we could visit Martinique. The agent, Iris, was really helpful and got back to me quickly whenever I had questions. In just a few days, she gave me a bunch of different dates and choices, all at really good prices. Thanks to Iris, I've now got my cruise all sorted and I can't wait for the trip.
Cruise booking assistance
I found this website to book our cruise because we couldn't find anything else that we liked. Iris, a really lovely lady, helped us so much and patiently waited for us to decide on the cabin we wanted. We've finally booked the cruise we were hoping for in February 2024, and we're absolutely thrilled about it!
Cruise booking experience
The website was really easy to use and had loads of different cruise options at really great prices. But the best thing was the amazing customer service from Iris Madico - she did everything she could to find me discounts and talk to the cruise company for me. I was so grateful for her help in getting me a discount on my future cruise trip, especially during the pandemic.
First cruise booking
I am really disappointed with my first experience with this company. They led me to believe I was booking a cruise for this year, but it turns out the dates were actually for next year, which the agent didn't bother to mention even though they knew what we wanted. I've tried reaching out via email for help with correcting the mistake, but I haven't received any response. This has left me feeling out of pocket and without any support to fix the error.
Cruise booking
I've just sorted out a really great cruise for my family and me through Logitravel. The guy who assisted us, let's call him Bob, was so friendly and explained all the ins and outs of the cruise. Bob took care of all our queries and sorted everything out in no time. He even made sure we got the top deals and discounts. It was brilliant dealing with him and we'd definitely recommend Logitravel to all our pals and fam. We also booked another cruise on their site which was equally fantastic. Big thanks, Bob!
Smooth booking experience with excellent customer service.
I have to say, the agent I spoke to was absolutely fantastic. She was really helpful and efficient, which made booking a breeze. She answered all my questions quickly and clearly. I really appreciate her professionalism and friendly manner in responding to my emails. She's definitely a standout employee.
Travel voucher issue
I received a travel voucher due to Covid, but when I tried to rebook it, it was a complete nightmare! I spent ages going through the booking process only for it to fail at the last second. I've been trying to contact them, but no luck yet. It's so frustrating! 😤
Booking experience seamless
I just wanted to share that I booked a trip with this company recently and it was a really smooth experience overall. The only issue I had was my bank not recognising a charge from the UK, but the customer service team was really helpful and helped me figure out another way to pay. I have to give a big shoutout to Iris, who was so kind and supportive the whole time. I would definitely suggest this company to anyone planning their next trip.
International payment issue
At first, I struggled a bit with the payment because I got a bit confused about where to send it, but Iris was really patient and helpful. She guided me through the process of making the payment to a Spanish bank.
Quick and efficient booking with helpful customer service
My experience booking with the customer service representative was fantastic. She was really good at answering all of my questions quickly and clearly, which made booking a breeze. I was really impressed with the top-notch customer service I got and would definitely think about using this service again for any upcoming holidays.
Efficient and Friendly Service
I had a really good experience with this travel company. Right from when I booked my trip, they were efficient and friendly, which made everything easy and stress-free. They were always there to help me out with any questions or worries I had, and that meant a lot to me. Their proactive attitude and genuine care shone through the whole journey. I would definitely suggest them to anyone wanting a top-notch and enjoyable travel experience.
Booking assistance from staff
The lady helping me, Iris, has been so amazing and patient during the whole booking thing. She really went out of her way to make sure all my questions were answered and any problems sorted quickly. I haven't booked a holiday like this for ages, so her help was really important to me.
Cruise booking
I found it really easy and stress-free to book a cruise on this website. But, after I'd finished booking and paid, I saw that the status was showing as "pending confirmation." I was told that this is normal, but some bad reviews have made me a bit worried. Now, I'm just waiting excitedly for confirmation and will update my review depending on how smoothly things go.
Issue with refund
I'm really peeved with this company, they're just not communicating or taking any action! I've been waiting ages for a refund, sent proof of the transaction to different departments loads of times, and still no money back. They're ignoring my emails and I'm stuck on what to do next. Anyone got any ideas on what I should do next?
Cruise bookings
I was really happy with how quick and efficient the service was. The agent, who I'll call Iris to keep things private, got back to us straight away with any questions we had, both before and after we booked. Our friends were so impressed that they ended up booking the same cruise, and Iris made sure they got cabins near ours.
Online booking experience
I recently made an online booking through this platform and I was really disappointed by the whole experience. Firstly, they were so bad at communicating - they didn't reply to any of my calls or emails. And when they did reply, the English they used was really poor and hard to understand. I tried to complain about it, but they didn't handle it well at all. They even went as far as blocking my phone number so I couldn't get in touch with them anymore. This is so unprofessional that I'm actually thinking about taking legal action against them.
Last-minute holiday booking
I have to tell you, the last-minute holiday booking I made was quite an adventure! Even though I was in a rush, I found what appeared to be a good deal and decided to go ahead and book it. But little did I know, the nightmare was just beginning. After I finished making my purchase, I came across loads of errors and glitches on the website, which made me doubt if my booking was really confirmed. It took me several frustrating tries, but I finally got a confirmation email. However, the lack of communication during the whole process made me feel quite uneasy.
Family cruise booking
I recently booked a family cruise and let me tell you, this lady named Iris was absolutely amazing! Right from the first phone call, she was so helpful and nothing seemed too much trouble for her. Iris took the time to explain everything thoroughly and was incredibly informative. I have to admit, she was really polite but not in an irritating way. Even though this was my first time booking with this company, I will definitely be returning because of Iris. Huge thanks to you, Iris!
Best travel cruise booking with Iris
I've been a customer for quite some time now and every experience I've had with the service has been top-notch. There's a customer support agent called Iris who's incredibly professional and she helped me book the ideal travel cruise. I'd definitely suggest this service to anyone wanting to book their next trip without any hassle.
Quick and helpful service
I was really pleased with how quickly they got back to my emails and the great help they gave me. Iris was amazing at sorting out my questions and made everything really easy. I couldn't have hoped for a better service.
About Logitravel
Are you already looking for a destination for your next holiday? Or maybe you already know the destination but are still looking for the right company to book a flight and hotel at. In both cases, chances are that you come across Logitravel. But what kind of travel agency is this? In what state will you find the hotels and hotel rooms that they offer? Will they provide you with the most convenient time to fly or will you be forced to fly in the middle of the night? And their cruises relaxing and luxurious? And if you have a question or complaint, how will their customer service react? The best way of getting honest answers to these questions is by reading reviews left by real customers that have already booked a ticket or hotel at Logitravel before you. Read their reviews to find out if Logitravel offers not only the destination but also the comfort and service that you wish.
About Logitravel
Logitravel is an internet travel agency from Mallorca, Spain. The company was established in 2004. Logitravel offers flights at low prices, deals, package holidays, cars rental services and hotel deals on their easy to use site. On their website, you will be guided by their mascot Logi. This happy green character was created by Antonio Fernandez Coca to give a recognisable face to the company. They are at the moment one of the top three travel agencies within the UK. Their team consists of 300 employees and their offices can be found in 7 different countries. They operate in Spain, Portugal, Italy, Germany, UK, Finland, France and Brazil. They offer both flights and hotels. Their destinations include Madrid, London, Costa Adeje, Benidorm, Croydon, Stirling but also San Francisco, Laos, Jordan, Vietnam, Las Vegas, Bangkok, Dubai, Bali, Paris and even theme parks like Disneyland. They offer flights and hotels but also cruises, tours and city breaks. And they offer car hire services so you can have a car at your disposal for (some) of the duration of your holiday.
Services of Logitravel
You can book a holiday, flights, hotels, cruises and tours via Logitravel's website. Just fill in the destination and you will be provided with a number of options. If you have any questions about their holidays, flights or services you can contact them via telephone. Or you can type in a query and fill in their online form.
Complaints, Compliments and Tips for Logitravel
Have you ever been on a holiday, cruise, city break or tour with Logitravel? In that case, we are very interested in your experience and opinion on this company. What was the hotel and hotel room like? Was the hotel as close to the city and/or beach as they promised? Did everything go according to plan or did you run into some problems? And how did customer service respond to such problems or to any question that you wanted to ask them? Let us know via a customer review.
Does Logitravel provide the holiday of your dreams? Read reviews about their flights, city breaks, hotels, tours, cruises and car hire services.
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Categories Logitravel
Holidays and Trips | Cheap Holidays Reviews & Experiences | Special Trips Reviews & Experiences | Sun & All-inclusive Reviews & Experiences | Plane Tickets Reviews & Experiences
Page Statistics
Seite online seit: 8 June 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Exceptional good
Logitravel is a professional travel agency of UK known for their services. I had plan more then three times for Madrid, Paris and Las Vegas with my family. What I was expecte... Read onBy: Vinay Chopra