
Opodo
All reviewsOpodo
All reviews (5)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
I travel with Opodo, makes everything easier than ever
Opodo really makes the travel so simplistic. I let my travel schedules, short or long, personal or business managed by Opodo. They do great job managing the flights, transit system, hotel booking, car rentals and other services as well.
Return flights Edinburgh to Belfast. 2 years ago, STILL WAITING ON REFUND
Still waiting on a refund from 2 years ago. EDINBURGH to BELFAST with hubby. Still no refund after Opofo emailed us requesting bank details from us 6 weeks ago. Do not deal with this company, they are dishonest and have no customer service dept. You have a problem you are on your own.
Flights
If it was possible, I would give it zero stars. I understand that this year has been hard for travel companies but that does not excuse Opodo's complete lack of customer service. I booked flights to the USA before Covid started but the trip was cancelled due to lockdown. Even though my flights were cancelled, Opodo sent me no notification of this so I had no proof they had been cancelled. It took me hours and hours of phone calls for my refund to begin processing and I was told it would take up to 3 months for me to receive it. 3 months later I still haven't received it and opodo have removed their phone number so the only way of the contacting them is the almost useless online bot. After writing to them a couple of times, I ended up having to file a money claim through the courts to get my refund as what they were doing was illegal. Even that didn't work and only received the refund once a bailiff was sent round to their office to collect it. It took 8 months, numerous phone calls and court forms, and a lot of stress for me to get my refund. I regret ever using Opodo and advise against even considering using them.
Flights
WARNING!!! Avoid Opodo like the plague. We are regretting it and so will you. Not even sure how they’re still trading and why their owner/manager is not in court (probably is actually). Their customer services is non-existent. Being redirected or perpetually bounced from website to app to chat to phone and back again will drive anyone crazy. Their “deals” are a honey trap. You’ll end up in a labyrinth of disappointment, dismay and dead-ends. And then after destroying your travel plans they’ll add insult to injury with the incessant marketing emails reminding you how you were lured in in the first place. You’ve been warned. Minimum 120 days to wait for a refund for their mistakes and shortcomings. This is not a travel agent but rather and inconvenience agent.
Flights Orlando Through Opodo
NEVER EVER use this company. They took our money for flights then when Covid hit they refused to pay out. We are still trying to get money back for our April holiday. We have rung and rung and they just make excuses!
Others also viewed

The Brehon
Lots of people dream of spending the night in a luxurious, comfortable and hospitable hotel with all the service that you can think of. But is The ...

On the Beach
Lounge on, beach lover! Are you just as ready for summer to start as we are? Or maybe you just want a break of the winter cold and travel to the su...

Radisson Red
Most hotels that you can spend a night or a holiday at have quite strict rules of what you can and cannot do, what they will and will not offer and...

Waiting 9 months for a refund ..I was told on the phone that the refund had been received from Qatar .,,when it did not reach my account I emailed them...they said it had not been received.
They lied.I have now instituted legal against them and will take every opportunity to expose them in the media...