London Theatre Direct

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London Theatre Direct

56% Would buy here again

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Spotlight: What are our customers saying?

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Sarah G
I got a great deal on the tickets with a Black Friday discount. I got my confirmation and tickets really quickly and when I needed to contact customer service with a question about my tickets they ...Read on
S
Serena
I've got tickets here a couple times. Never had any problem with purchasing. Only needed customer sercive once and they were fast and helpfulRead on
J
Jenn
I get tickets here a lot and it's always easy. Good communication and efficient and friendly customer service via email.Read on
G
Gwen Osworld
i love theater shows and usually buy tickets from London Theatre direct and its the best option for me. Read on
A
Amber
Staff was very helpful and accommodating to my needs.Read on

All reviews (18)

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    Les Miserable tickets

    I got a great deal on the tickets with a Black Friday discount. I got my confirmation and tickets really quickly and when I needed to contact customer service with a question about my tickets they were very helpful and answered quickly.


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    tickets

    I've got tickets here a couple times. Never had any problem with purchasing. Only needed customer sercive once and they were fast and helpful


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    tickets

    I get tickets here a lot and it's always easy. Good communication and efficient and friendly customer service via email.


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    wonderful variaties and easy to buy

    i love theater shows and usually buy tickets from London Theatre direct and its the best option for me.


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    Wicked tickets

    Staff was very helpful and accommodating to my needs.


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    Theatre Tickets

    Great service! I got an amazing deal on theatre tickets on Black Friday. Fast service and great prices.


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    Tickets

    Exampory customer service. Got my dates wrong. Exchanged me without any fuss


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    Tickets

    Amazing website. Very quick to go through booking process


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    londontheatredirect.com

    easy to book and amazing customer service


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    tickets for everyones talking about jamie

    They stole 20 pounds from me. Do not book tickets with these theives

    gosh I wish I had read these before buying a ticket through them. They really are the worst and thieves. They want me to play extra for a change that ATG who sell the original tickets will do it for free.


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    Tickets for Les Miserables

    Don't use this Agency, Don't waste your money and purchase the £6 insurance cover
    They will not honour it.


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    Mama mia the party

    Do not use. Unethical company filled with liars.
    No refund after months of emails and phone calls.
    Show has been cancelled months ago by organisers but not even an email from London theatre direct.
    Refund? Nothing to date.


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    4 tickets to Leopoldstadt

    Beware this company. They have charged me £25 extra per seat and as I brought 4 tickets that is £100 loss to me. I call that steeling from your customers. And it is NOT clear when you buy the tickets that this happening - which is what they now tell me. I only discovered when I collected the tickets from the box office and saw the real price printed on the tickets.


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    Theatre tickets

    Having used many different online sites to purchase theatre tickets. London Theatre Direct has the worst customer service centre I have ever experienced in this field. I rang 10 weeks before a show as I needed to cancel a booking and found staff to be unfriendly, unhelpful and unsympathetic.

    Many other companies have an option to add free cancellation at a small additional cost at the time of booking. But not this company. And should you need to cancel then you risk losing all your money! As such, I will never use this company again and would not recommend them to anyone. There are plenty of other companies out there selling tickets who offer a more professional and sympathetic service to their customers.


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    Stranger Things Secret Cinema

    Very bad service. Over priced the best ticket price guarantee is a lie. Customer service is very poor and rude. The company has a cowboy setup and will not help if you need any information. Don’t bother buying through this company.


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    Poor Service

    Bought tickets online for All Star Cast Les Miserables.
    Had email saying my ticket booking failed, despite getting a confirmation.
    Was told the Gielgud's theatre booking system had failed.

    But the Gielgud theatre told me that London Theatre Direct were the only agent affected as they do not have a "live" seat booking system so that by the time they sell the seat and link to the actual theatre system the seat can be sold. This obviously can happen when there is a rush on tickets.
    London Theatre Direct have not replied to e mails requesting explanation.
    Very disappointed.


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    Great Marketing Scheme!

    Reserved in one line (P16 to P20) and got a worse one (U17 to U21).
    They were 25 pounds each, and I bought FIVE. Today I came to the website to buy another one and saw the ones I've chosen were still available. I didn't get it, so I called them.
    They have put me in a line behind the one I have payed for, which were an "offer". The ones they are giving me have no discounts and cost 29,50.
    By the phone I've been told they can do nothing about it, because it's less than 48 hours from the show.
    It's absolutely a marketing scheme so they can sell the seats twice without people noticing it, it's absurd!!!!!!
    I'm an actress since I'm 5 and have NEVER seen ANYTHING like this. Simply ABSURD!!!
    Just sent them an email and I'm still waiting for an answer.


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    scummy little rip off merchants

    Any enterprise that charges me £23 as a booking fee for seats I could have obtained form the theatre deserves the above description. Utter disgrace. The veneer of respectability they pretend to takes me to the days when ticket touts used to advertise in the personal columns of upmarket newspapers.


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London Theatre Direct

‘There’s no business like show business!’ sing the characters in the musical Annie Get Your Gun. In 1946, they already proclaimed a truth that is still undeniably present: people like to be entertained! Many people love to go to the theatre to be swept away by the night out and the amusement that is provided by the actors, dancers, comedians, and/or cabaret performers on stage once the curtains are raised. Back in the days, you had to go to a physical theatre to get your tickets for one of its shows. Nowadays, there are many ways to buy your tickets online and many companies that sell them. One of these companies is London Theatre Direct. But what is this company exactly? Is it reliable? Safe? Accessible? Read it here, on BritainReviews

About London Theatre Direct
London Theatre Direct was founded in 1999 and an official provider of London theatre tickers. Since its establishment, it sold over 4 million theatre tickets for a huge variety of shows. They are an official partner of London theatre and a full member of STAR (Society for Ticket Agents and Retailers).

 

Services of London Theatre Direct
London Theatre Direct is a company that offers tickets to all the great shows on West End. The most well-known is probably the musicals on West End. You can, for instance, visit The Phantom of the Opera or Le Miserable, two of the most famous and musicals that have been around for many years and whose popularity remains undiminished. But London Theatre Direct also offers tickets to more recent musicals like The Lion King, Mamma Mia, or even the newest Disney musical Aladdin. And of course Wicked is still going strong. Besides musicals, they also sell theatre tickets for plays like Who’s Afraid of Virginia Woolf, The Woman in Black, The Kite Runner, The Great Gatsby, Much Ado About Nothing, and, since recently, Harry Potter and the Cursed Child. More into music and dance? No problem. London Theatre Online also has tickets for various concerts and for dance shows like Tanguera, Voices of the Amazon, Tango Fire, the Northern Ballet, and the always popular Cirque du Soleil. Finally, London Theatre Tickets also offers tickets to various attractions like the London Zoo, Shakespeare’s Globe Expedition, a classic lunch cruise, and an Arsenal Emirates Stadium Tour. And last but not least, they also give out gift vouchers.

You can order the tickets online. On their website, London Theatre Direct offers many discounts. You can check their discounts section to find all the shows that are lowered in price or have a special offer. They often have offers for half-price theatre tickets or no booking fee offers. Per show you can see how much money you can save with this discount or special offer.

Complaints, Compliments, and Tips for London Theatre Direct
What do you think of the London Theatre Company? Did you find out something went wrong? Or encountered another problem? You can call them via the number on their website or fill in an online form. Any other compliments, complaints, or tips that you want to share? We like to know about your experience, Would you order at London Theatre Direct (again)? Why? Why not? Leave a review and let other people know your opinion and help them decide whether they should buy at London Theatre Direct or not.

What do customers think of London Theatre Direct? Read reviews, experiences & opinions of this company for tickets to musicals, plays, shows & dance productions