The Ticket Factory

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The Ticket Factory

40% Would buy here again

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Spotlight: What are our customers saying?

E
Esther
Great place for getting to know all events, shows, and festivals around the city. I always prefer the ticket factory to book my shows and fests. It covers nearly every important and interesting spo...Read on
T
Tess Tickle
Biggest ... out .won't refund .just a ... scam .take your money and the ... ticket protection load of .... Never use this ... of a company.Read on
A
Ali Husnyn
Concert is in two days haven’t recieved any ticket yet. Bought 6 tickets approx cost me 450£. Hold on call for hours couldn’t get through. Read on
C
C wragg
Bought 4 tickets to event that was rescheduled. No refund snd no tickets. Emailed. No response in 2 days. Rang. On hold for over 30 mins. Terrible customer service. Written another email, no respon...Read on
N
Nigel Hayes
Very poor service, offered half price tickets, but charged full price, did not return my emails for ages, now say there is nothing they can do about itRead on

All reviews (5)

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    Would buy here again
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    Great one stop shop for all events and shows in the city

    Great place for getting to know all events, shows, and festivals around the city. I always prefer the ticket factory to book my shows and fests. It covers nearly every important and interesting spot in the city where something worth to watch is going on. I recommend everyone I came across.

    hats off :) to you the ticket factory


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    Would buy here again
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    157.

    Biggest ... out .won't refund .just a ... scam .take your money and the ... ticket protection load of .... Never use this ... of a company.


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    Ticket purchased for Rahet Fateh Ali Khan concert in Birmingham

    Concert is in two days haven’t recieved any ticket yet. Bought 6 tickets approx cost me 450£.
    Hold on call for hours couldn’t get through.


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    Would buy here again
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    Cwragg4@gmail.com

    Bought 4 tickets to event that was rescheduled. No refund snd no tickets. Emailed. No response in 2 days. Rang. On hold for over 30 mins. Terrible customer service. Written another email, no response.


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    tennis tickets

    Very poor service, offered half price tickets, but charged full price, did not return my emails for ages, now say there is nothing they can do about it


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The Ticket Factory

If you want to go out for a day or an evening, for instance to a performance, event, theatre show, exhibition or festival, you will need a ticket to be able to enter. The Ticket Factory is one of the many places that you can go to to obtain tickets. But are they reliable? Can you trust them to deliver your tickets? Will your tickets be on time? And even more important: will your ticket be valid? Their website will not tell you about these things, but other customers can. Read therefore the customer reviews that they have left for you with their experience, opinion, rating and more. Let their review inform you on how things at The Ticket Factory work. Their reviews can help you to decide whether you would like to buy your ticket on The Ticket Factory or would rather go someplace else.

About The Ticket Factory
The Ticket Factory, previously known as the NEX Box Office, primarily sells and distributes tickets for concerts, theatre, festivals, sports, comedy, family events and more. The company had been distributing and sells tickets as early as 1970 under the name NEC Box Office. They launched their first number of online ticket sales in 1998. The name The Ticket Factory was introduced in 2007. They are the official box office for the LG Arena and the National Indoor Arena. They sell tickets to concerts like Paul Weller, Billy Ocean and Sam Bailey, Melanie C, Chris de Burgh and Bruno Mars. But you can also find tickets for theatre shows like Lord of the Dance. And for family shows like Disney on Ice, Cirque du Soleil and WWE Live. And they also sell tickets to sports events, exhibitions, comedy shows and festivals.


Lord of the Dance, one of the shows The Ticket Factory sells tickets to.

Services of The Ticket Factory
You can easily book your tickets online. You only need to create an account and select the tickets to the performance or event that you want to go to. They will deliver your ticket right to your door. A special service of The Ticket Factory is that they are the first company that makes online booking available to disabled consumers. For this service, they work together with Access Card. If you encounter any problems or have any questions you can contact them. On their website, you can find a telephone number that you can call to and an email address you can write to.

Complaints, Compliments and Tips for The Ticket Factory
Have you already purchased a ticket at The Ticket Factory once or maybe even multiple times? In that case, you can share your experience on this independent review site. Did your ticket arrive in time for the event, or was it delivered only after the event was already over? And what did The Ticket Factory do when you could not make it to the theatre show? Or when you have a complaint because your ticket turned out to be not valid? Let us know by leaving a customer review with your experience, opinion and rating. Also, tell us whether you would consider buying at The Ticket Factory again. Your review can help others decide whether The Ticket Factory is safe, reliable and dependable.

What do customers think about this ticket retailer for sports events, festivals, theatre shows, comedy performances and exhibitions? Read customer reviews about The Ticket Factory on BritainReviews!