‘There’s no business like show business!’ sing the characters in the musical Annie Get Your Gun. In 1946, they already proclaimed a truth that is still undeniably present: people like to be entertained! Many people love to go to the theatre to be swept away by the night out and the amusement that is provided by the actors, dancers, comedians, and/or cabaret performers on stage once the curtains are raised. Back in the days, you had to go to a physical theatre to get your tickets for one of its shows. Nowadays, there are many ways to buy your tickets online and many companies that sell them. One of these companies is London Theatre Direct. But what is this company exactly? Is it reliable? Safe? Accessible? Read it here, on BritainReviews
About London Theatre Direct
London Theatre Direct was founded in 1999 and an official provider of London theatre tickers. Since its establishment, it sold over 4 million theatre tickets for a huge variety of shows. They are an official partner of London theatre and a full member of STAR (Society for Ticket Agents and Retailers).
Official trailer for the blockbuster theatre show The Lion King
Services of London Theatre Direct
London Theatre Direct is a company that offers tickets to all the great shows on West End. The most well-known is probably the musicals on West End. You can, for instance, visit The Phantom of the Opera or Le Miserable, two of the most famous and musicals that have been around for many years and whose popularity remains undiminished. But London Theatre Direct also offers tickets to more recent musicals like The Lion King, Mamma Mia, or even the newest Disney musical Aladdin. And of course Wicked is still going strong. Besides musicals, they also sell theatre tickets for plays like Who’s Afraid of Virginia Woolf, The Woman in Black, The Kite Runner, The Great Gatsby, Much Ado About Nothing, and, since recently, Harry Potter and the Cursed Child. More into music and dance? No problem. London Theatre Online also has tickets for various concerts and for dance shows like Tanguera, Voices of the Amazon, Tango Fire, the Northern Ballet, and the always popular Cirque du Soleil. Finally, London Theatre Tickets also offers tickets to various attractions like the London Zoo, Shakespeare’s Globe Expedition, a classic lunch cruise, and an Arsenal Emirates Stadium Tour. And last but not least, they also give out gift vouchers.
You can order the tickets online. On their website, London Theatre Direct offers many discounts. You can check their discounts section to find all the shows that are lowered in price or have a special offer. They often have offers for half-price theatre tickets or no booking fee offers. Per show you can see how much money you can save with this discount or special offer.
Complaints, Compliments, and Tips for London Theatre Direct
What do you think of the London Theatre Company? Did you find out something went wrong? Or encountered another problem? You can call them via the number on their website or fill in an online form. Any other compliments, complaints, or tips that you want to share? We like to know about your experience, Would you order at London Theatre Direct (again)? Why? Why not? Leave a review and let other people know your opinion and help them decide whether they should buy at London Theatre Direct or not.
What do customers think of London Theatre Direct? Read reviews, experiences & opinions of this company for tickets to musicals, plays, shows & dance productions
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
Do not use. Unethical company filled with liars. No refund after months of emails and phone calls. Show has been cancelled months ago by organisers but not even an email from London theatre direct. Refund? Nothing to date.
Beware this company. They have charged me £25 extra per seat and as I brought 4 tickets that is £100 loss to me. I call that steeling from your customers. And it is NOT clear when you buy the tickets that this happening - which is what they now tell me. I only discovered when I collected the tickets from the box office and saw the real price printed on the tickets.
Having used many different online sites to purchase theatre tickets. London Theatre Direct has the worst customer service centre I have ever experienced in this field. I rang 10 weeks before a show as I needed to cancel a booking and found staff to be unfriendly, unhelpful and unsympathetic.
Many other companies have an option to add free cancellation at a small additional cost at the time of booking. But not this company. And should you need to cancel then you risk losing all your money! As such, I will never use this company again and would not recommend them to anyone. There are plenty of other companies out there selling tickets who offer a more professional and sympathetic service to their customers.
Very bad service. Over priced the best ticket price guarantee is a lie. Customer service is very poor and rude. The company has a cowboy setup and will not help if you need any information. Don’t bother buying through this company.
Bought tickets online for All Star Cast Les Miserables. Had email saying my ticket booking failed, despite getting a confirmation. Was told the Gielgud's theatre booking system had failed.
But the Gielgud theatre told me that London Theatre Direct were the only agent affected as they do not have a "live" seat booking system so that by the time they sell the seat and link to the actual theatre system the seat can be sold. This obviously can happen when there is a rush on tickets. London Theatre Direct have not replied to e mails requesting explanation. Very disappointed.
Reserved in one line (P16 to P20) and got a worse one (U17 to U21). They were 25 pounds each, and I bought FIVE. Today I came to the website to buy another one and saw the ones I've chosen were still available. I didn't get it, so I called them. They have put me in a line behind the one I have payed for, which were an "offer". The ones they are giving me have no discounts and cost 29,50. By the phone I've been told they can do nothing about it, because it's less than 48 hours from the show. It's absolutely a marketing scheme so they can sell the seats twice without people noticing it, it's absurd!!!!!! I'm an actress since I'm 5 and have NEVER seen ANYTHING like this. Simply ABSURD!!! Just sent them an email and I'm still waiting for an answer.
Any enterprise that charges me £23 as a booking fee for seats I could have obtained form the theatre deserves the above description. Utter disgrace. The veneer of respectability they pretend to takes me to the days when ticket touts used to advertise in the personal columns of upmarket newspapers.
There are currently 8 customer review posted about London Theatre Direct. On average, they received a star-grading of 3.4/10, with 25% of the reviewers indicating that they would buy from the brand again.
What services or products do London Theatre Direct offer?
London Theatre Direct is mainly active in the Holidays & Trips category, more specifically with Cheap Holidays, Special Trips, Day & Night Out Tickets.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the London Theatre Direct website with confidence. If not you can find many other brands to read about on our website!