SpaSeekers Reviews
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Booking spa day, called for help, Debbie was nice & helpful, recommend!
I was booking a spa day online and it was really easy, just a few clicks and it was done! But then I had a voucher for an overnight stay as well and I wasn't sure how to use it, so I had to give them a call for assistance. Can you believe it? Speaking to an actual person! Anyway, the lady I spoke with, let's call her Debbie, was so lovely. She helped me with everything and even booked my overnight stay for me. What a star! So, if you're looking to relax and unwind, I definitely recommend SpaSeekers.
Spa booking experience
I recently booked a spa experience with SpaSeekers and I have to say, the customer service I received was fantastic. The staff were really helpful and made the whole booking process super easy. They helped me pick the perfect package and secured my preferred date and time without any hassle. The level of customer service was top-notch - I felt like a valued customer from start to finish. I loved the attention to detail and the personalised service they provided.
Voucher extension request
I had to ask for an extension on a voucher not long ago, and was really happy with how quickly and positively the customer service team responded. I got in touch with them, and in no time at all, they came up with a solution that completely sorted me out. The way they dealt with my request was top-notch, and made me feel like a valued customer. It's good to know there are people out there who are ready and willing to help and look after their customers.
Spa booking with Debbie
I have to say, Debbie was really great at helping me book my spa day. She was super quick at sorting everything out and even called me back when we got disconnected. I was getting stressed, but she made it all so simple. When I arrived at the hotel spa, booking our treatments was really easy thanks to her. And to top it all off, she got me a discount code for some extra money off! You're amazing, Debbie! Thanks a lot xx
Spa day booking
This lady Nicky was absolutely amazing! She organised a fantastic spa day at a fancy hotel in Chelsea for my best friend's birthday. She was so helpful and made sure we had everything we wanted. Nicky is a legend, we are so grateful! Thank you!
Voucher transfer with Ashley
I was really impressed by the way Ashley helped me transfer my voucher. She was so polite and took the time to explain everything clearly. Good customer service like that is rare these days, but she really exceeded my expectations. I was worried about the process being complicated, but Ashley dealt with it all really well. I left feeling relieved and thankful for her support. Thanks a lot.
Booking agent assistance
The booking process was so easy and smooth thanks to the super helpful booking agent. But then, we got a bit bummed out when we discovered that the spa didn't accept the voucher we had. Thankfully, the agent didn't give up and made a call to sort it out for us. Their quick actions and hard work saved the day, and we were able to have a lovely time at the spa without any more problems.
Spa vouchers extension
I got some spa vouchers for my 40th birthday, but didn't manage to use them in time due to personal stuff. I contacted the customer service team at SpaSeekers and they were really helpful, extending the validity of my vouchers without any fuss. This made booking my spa day super easy and relaxed. I really appreciate their top-notch customer service and support during a tough time.
Room booking assistance
I recently got some help from a lovely member of staff when I was booking a triple room. Her name was Ally, and she was really helpful and patient. We had some trouble using my Tesco vouchers to pay, as my emails kept crashing and it took ages to find the last voucher code. But Ally stayed cool and gave great customer service, making sure our booking went through smoothly.
srfcgh
This is stuff that they can’t sell or probably not even give away..
There only way to contact themcUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 with the problem is through their chat line, that’s a joke too! When scoring this, it will not let you keep it blank (which to me that would beSpa experience disappointment
When I arrived at the spa, I was really disappointed because there was nobody at the reception, so I had to wait for 10 minutes before someone finally showed up after they made a call. The towel they gave me was really thin, not what I was expecting at all, especially since I thought a robe was included with my booking. The lockers were all dirty and I needed a padlock to use them, which was a bit annoying because I didn't have one with me. There were only 2 plastic beds in the pool area and they weren't very comfortable for relaxing. The jacuzzi was nice and hot, but the pool itself was just average. The smell of chlorine was so strong that it made my eyes sting after only 15 minutes, so I ended up giving up on my spa day altogether. Honestly, this was probably the worst spa I've ever been to.
Spa booking with Daniel
I rang the Spa earlier and Daniel picked up. He was really helpful and sorted out my spa day booking in no time. I can't wait for it, so excited!
Overnight spa hotel booking
I booked a spa hotel for an overnight stay using this service, but then I found out it wasn't available on the date I wanted. It was a bit too late by the time they told me, so I couldn't cancel and find somewhere else. They did manage to move my booking to a different hotel owned by the same company, but it was much further away than I had hoped for. Plus, the facilities at the new place weren't as good as I had expected.
Trouble booking online with voucher
I really struggled to book my spa day online with my voucher card, so I thought I'd give them a call instead. And you know what? It was a breeze compared to the online headache! The person on the phone was really helpful, they answered all my questions about how to make the booking.
Group spa booking
My friends and I fancied booking a spa day together, and it was ace to come across a website where we could look for places near to all of us. We managed to snag a fantastic deal and had a fantastic time!
Voucher purchase misleading
I thought I was getting my order sorted out, but it's actually just a voucher. The confirmation email wasn't clear about that, so now I've got the wrong time booked. I'll have to get in touch with the venue to fix this mistake, and I'm pretty annoyed about the whole thing.
Easy website, great deals
The website was really easy to use. I found some amazing deals on spa packages that I couldn't resist. The staff were so helpful and friendly, which made the whole experience even better.
Spa booking
Wow, the customer service advisors were absolutely fantastic! They helped me book a fabulous spa day and answered all of my questions with such confidence. It was like chatting with a spa expert, but even better. I felt really special and now I know exactly where to go for all of my spa bookings! 🤩
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i spoke to zo today to book my mini spa day she was lovely so so helpful and she wacUSTOMER sRVICE pHONE NUMBER +1...8O5...301...7042
cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2s a happy person just felt very comfortable booking with her, would definitely recommend you guys keep up the good work.
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spa day
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