SpaSeekers21 reviews
This rating is based on 21 genuine user reviews submitted directly through BritainReviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Spa day booking
This lady Nicky was absolutely amazing! She organised a fantastic spa day at a fancy hotel in Chelsea for my best friend's birthday. She was so helpful and made sure we had everything we wanted. Nicky is a legend, we are so grateful! Thank you!
Voucher transfer with Ashley
I was really impressed by the way Ashley helped me transfer my voucher. She was so polite and took the time to explain everything clearly. Good customer service like that is rare these days, but she really exceeded my expectations. I was worried about the process being complicated, but Ashley dealt with it all really well. I left feeling relieved and thankful for her support. Thanks a lot.
Spa experience disappointment
When I arrived at the spa, I was really disappointed because there was nobody at the reception, so I had to wait for 10 minutes before someone finally showed up after they made a call. The towel they gave me was really thin, not what I was expecting at all, especially since I thought a robe was included with my booking. The lockers were all dirty and I needed a padlock to use them, which was a bit annoying because I didn't have one with me. There were only 2 plastic beds in the pool area and they weren't very comfortable for relaxing. The jacuzzi was nice and hot, but the pool itself was just average. The smell of chlorine was so strong that it made my eyes sting after only 15 minutes, so I ended up giving up on my spa day altogether. Honestly, this was probably the worst spa I've ever been to.
Room booking assistance
I recently got some help from a lovely member of staff when I was booking a triple room. Her name was Ally, and she was really helpful and patient. We had some trouble using my Tesco vouchers to pay, as my emails kept crashing and it took ages to find the last voucher code. But Ally stayed cool and gave great customer service, making sure our booking went through smoothly.
Spa booking with Daniel
I rang the Spa earlier and Daniel picked up. He was really helpful and sorted out my spa day booking in no time. I can't wait for it, so excited!
Booking spa day, called for help, Debbie was nice & helpful, recommend!
I was booking a spa day online and it was really easy, just a few clicks and it was done! But then I had a voucher for an overnight stay as well and I wasn't sure how to use it, so I had to give them a call for assistance. Can you believe it? Speaking to an actual person! Anyway, the lady I spoke with, let's call her Debbie, was so lovely. She helped me with everything and even booked my overnight stay for me. What a star! So, if you're looking to relax and unwind, I definitely recommend SpaSeekers.
Overnight spa hotel booking
I booked a spa hotel for an overnight stay using this service, but then I found out it wasn't available on the date I wanted. It was a bit too late by the time they told me, so I couldn't cancel and find somewhere else. They did manage to move my booking to a different hotel owned by the same company, but it was much further away than I had hoped for. Plus, the facilities at the new place weren't as good as I had expected.
Trouble booking online with voucher
I really struggled to book my spa day online with my voucher card, so I thought I'd give them a call instead. And you know what? It was a breeze compared to the online headache! The person on the phone was really helpful, they answered all my questions about how to make the booking.
Voucher extension request
I had to ask for an extension on a voucher not long ago, and was really happy with how quickly and positively the customer service team responded. I got in touch with them, and in no time at all, they came up with a solution that completely sorted me out. The way they dealt with my request was top-notch, and made me feel like a valued customer. It's good to know there are people out there who are ready and willing to help and look after their customers.
Spa booking experience
I recently booked a spa experience with SpaSeekers and I have to say, the customer service I received was fantastic. The staff were really helpful and made the whole booking process super easy. They helped me pick the perfect package and secured my preferred date and time without any hassle. The level of customer service was top-notch - I felt like a valued customer from start to finish. I loved the attention to detail and the personalised service they provided.
Group spa booking
My friends and I fancied booking a spa day together, and it was ace to come across a website where we could look for places near to all of us. We managed to snag a fantastic deal and had a fantastic time!
Voucher purchase misleading
I thought I was getting my order sorted out, but it's actually just a voucher. The confirmation email wasn't clear about that, so now I've got the wrong time booked. I'll have to get in touch with the venue to fix this mistake, and I'm pretty annoyed about the whole thing.
Easy website, great deals
The website was really easy to use. I found some amazing deals on spa packages that I couldn't resist. The staff were so helpful and friendly, which made the whole experience even better.
Booking agent assistance
The booking process was so easy and smooth thanks to the super helpful booking agent. But then, we got a bit bummed out when we discovered that the spa didn't accept the voucher we had. Thankfully, the agent didn't give up and made a call to sort it out for us. Their quick actions and hard work saved the day, and we were able to have a lovely time at the spa without any more problems.
Spa booking with Debbie
I have to say, Debbie was really great at helping me book my spa day. She was super quick at sorting everything out and even called me back when we got disconnected. I was getting stressed, but she made it all so simple. When I arrived at the hotel spa, booking our treatments was really easy thanks to her. And to top it all off, she got me a discount code for some extra money off! You're amazing, Debbie! Thanks a lot xx
Spa booking
Wow, the customer service advisors were absolutely fantastic! They helped me book a fabulous spa day and answered all of my questions with such confidence. It was like chatting with a spa expert, but even better. I felt really special and now I know exactly where to go for all of my spa bookings! 🤩
Spa vouchers extension
I got some spa vouchers for my 40th birthday, but didn't manage to use them in time due to personal stuff. I contacted the customer service team at SpaSeekers and they were really helpful, extending the validity of my vouchers without any fuss. This made booking my spa day super easy and relaxed. I really appreciate their top-notch customer service and support during a tough time.
Spa vouchers
Cannot redeem the vouchers as cannot get through to Spa Seekers. Wasted so much time and effort let alone the cost.
The only way I could post this review was to give them 2 stars as cannot do just one or none.
Also all the 5 star ratings are very short, looks more like someone pushing the ratings up.I could post this review was to give them 2 stars as cannot do just one or none.
Also all the 5 star ratings are very short, looks more like someone pushing the ratings up.
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Couldn’t get through for 3 days no answer on phone Appaling service
Indulge Spa Day
Easy to book, yeah. Everything else about them is complete crap. No replies to emails, no reply from their contact form, no answer to my numerous phone calls. Shall never use again.
About SpaSeekers
Spa treatments can be a really relaxing and rejuvenating experience. But the best results are given by the best spas. But how can you find them? One of the websites that want to help you find spas is SpaSeeker. But what can you expect from this company? Will they indeed offer the best spas near your home? What kind of spa treatments will they suggest for you? In what regions will these spas be located? Will they find you a spa near to your home? And what kind of customer service will they provide if you need them to solve a problem or complaint? The best way to investigate these matters is by reading reviews left by real customers of SpaSeeker. Read their reviews to get some idea of what SpaSeeker is all about. Their opinions, comments, reviews, experiences and ratings can help you to investigate if this website might leads you to the best spa in the vicinity of your home.
About SpaSeeker
SpaSeeker is a company that helps you find a spa near your home. They want to provide you with the perfect spa experience. The company started out as a small, family-run company operated from a garage. They were one of the first companies to try that, making them the first spa specialist agencies in the UK. Back in the days, the company was still called “Healthy Venues”. They provided (and still provide) free booking service and old-fashioned telephone advice. At first, they had just a dozen spas to recommend. Now, their database consists of over 500 spa wellness centres. They offer spa treatmentsall over the UK. So whether you are looking for a spa in London, Birmingham, East Anglia, Edinburgh, Scotland or Wales, it’s all possible. You can also book a spa day or an entire spa break. And there are spa packages for special occasions such as Christmas, men, couples, 1 night, detox, luxury, plus size, pregnancy, Sunday, hen parties, afternoon tea, golf & spa, autumn, evening, morning etc.
How to find the best spas in the UK with the services of SpaSeeker
You can use their website to book an appointment at a spa wellness centre. Just select the region you want the spa to be located in and see what they have to offer. When you have found a spa that you want to visit, you can book the appointment online. They won’t charge any additional booking fees. SpaSeeker also has a customer service that can help you out if you have some sort of question, complaint or problem.
How can SpaSeekers help you?
- When you are trying to find the best spas in the UK
- When you are looking for hotels with spas
- When you looking for spa deals
Do you have complaints, compliments or tips for SpaSeeker?
Have you ever visited a spa suggested by SpaSeeker? Then we would like to know what your experience with this company was like. How easy was it to find a spa near your home? Is their website easy to navigate? Did they indeed provide you with the best spa deal available? What did you think of the spa treatment itself? And what is your opinion on SpaSeeker’s customer service? Write your own review about SpaSeekers on BritainReviews and inform others about your SpaSeeker experience.
How easy is finding a spa via SpaSeeker? Read customer reviews about their website for finding spa days, spa breaks and other spa treatments.
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Categories SpaSeekers
Holidays and Trips | Special Trips Reviews & Experiences | Accommodation Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
spa day
i spoke to zo today to book my mini spa day she was lovely so so helpful and she was a happy person just felt very comfortable booking with her, would definitely recommend you g... Read onBy: stephanie haselock