SpaSeekers

Reviews, complaints and customer experiences (16)

stepped on a child rubber ducky. E mailed company headquarters twice JA Anderson - not happy with their resolution - they claimed it would take 6 weeks. Returned the shoes to MY Theresa where I bought them twice - both pairs squeaked - I guess there is a defect in production. Hard to believe how sold out the shoes are when I had them twice and it was impossible to bear the noise.
Would not recommend them to anyone - they look amazing bu
customer support phone number+1-8-O=5-6-O=8-5=4-O=6

customer service phone number+1=8-O)(5-6=O-8=5-4=O-6

(𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒O𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

(𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕� ���C𝐄) +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑+𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲. . . ..
(𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒O𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

(𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕� ���C𝐄) +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑+𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲. . . ..
(𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒O𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

(𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕� ���C𝐄) +𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲

𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑+𝟭 𝟴𝗢𝟱 𝟲𝗢𝟴 𝟱𝟰𝗢𝟲. . . ..

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐩𝐡𝐨𝐧𝐞 𝐍𝐔𝐌𝐁𝐄𝐑 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔

i spoke to zo today to book my mini spa day she was lovely so so helpful and she was a happy person just felt very comfortable booking with her, would definitely recommend you guys keep up the good work.
thanks
stephanie haselock

Wouldn’t use them again, I booked spa day in September 2021 but when we went to the spa the booking was for 2022, I would have had to click 12 times to get to sept 22 which I know I didn’t, the booking said only one therapist on and is a male therapist which baffles me as to how they know the gender of the therapist in a years time!
The spa said they always have 2 therapists on so couldn’t understand why the booking email said that so complete mess…customer services not at all helpful, trying to complain but getting no joy as they don’t seem to have a complaints procedure so very disappointed with the whole service.

Cannot redeem the vouchers as cannot get through to Spa Seekers. Wasted so much time and effort let alone the cost.
The only way I could post this review was to give them 2 stars as cannot do just one or none.
Also all the 5 star ratings are very short, looks more like someone pushing the ratings up.

Couldn’t get through for 3 days no answer on phone Appaling service

Absolute scammers, bought a voucher from them and booked but due to COVID was re-issued a new voucher. You cant contact them via phone as its always busy or you wait for hours, and they do not reply to their emails at all. Finally managed to book a re-schedule, got there and turns out Spa-Seekers never contacted the venue to pay, and now the voucher has expired and we still weeks later cannot get in contact with this company. Absolute con-artists, avoid at all costs.

Awful customer service. Paid for a spa break only to receive a voicemail saying I needed to pay more money (they realised there were only upgrade rooms available) to confirm the booking. I cannot get through to them via phone, line is always busy. Sent multiple emails and no response. How do I get my money back?!

Do not use!! This company will take your money and then will not allow you to redeem vouchers on the website and therefore you cannot book with the venue itself. They block their phones as busy during office hours so they cannot be reached and do not answer emails or VMs left on the out of hours answerphone.
Report to Trading Standards, would suggest others do the same to get this company shut down. They are still posting on social media which makes things even worse!

I am trying to change the date due to Covid 19. However, cannot reach customer service either by phone or email. Nobody answers my emails. I am on the phone now for 30 minutes!!! Would not recommend this company to anyone! VERY BAD CUSTOMER SERVICE!

Arrived at my hotel and they hadn't got our booking. Fake and scam. Stay away. Money taken from account and not refunded despite numerous calls and emails which were unanswered. Thieves!!

Easy to book, yeah. Everything else about them is complete crap. No replies to emails, no reply from their contact form, no answer to my numerous phone calls. Shall never use again.

I do not recommend Spa Seekers to anyone. I called to make a booking, the adviser said the next available date is 21st June, as I had to check with my partner if we can make it that day, I said i'll call back. When i called back, another adviser said the next available date is in October. I said it's ridiculous because i have been given other dates, he said he is going to check and call me back. Never heard from them again. We trying to call them, i'm always on wait for at least 30 mins, they don't reply to emails, etc. Very bad experience and very bad services.

I've been chasing a complaint for months still no responce.... Your the worst Spa Company I have ever used. Just awful customer services!
I had booked a spa day with one treatment and lunch. I specifically advissd lunch was a must. When we got to the venue we advised them we wanted lunch first then we will a swim etc our treatments where booked for 4pm. We was advised the restaurant at this venue is seperated to the venue and lunch is not included that Spa seekers ofter Mis Read this when booking and many customers have had this problems before. I advised this is what we booked and expected. We haven't eaten and we have paid for this service. We was advised to sit and wait whilst the contact spa seekers. We eventually got to the restaurant for 2pm and was give £10 each to spend. That how much lunch was never mind a drink.... That all we could offer as everything else was too expensive... Due to mistake we didn't leave the restaurant until 2 30ish rushing our lunch as treatments where booked ore 4 leaving us one hour to use the facilities as the treatment rooms where nowhere near the swimming pool etc... The pool was underground and the treatment rooms where 2 floors above. I have been chasing this continuously to be advised it happened during look down nothing can now be done.