Spa Breaks Reviews
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Reviews (18)
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Spa break booking
Booking my spa break online was a breeze, I even managed to book a treatment at Hellaby Hall! They responded promptly with all the information I required. Another great booking experience with them!
Spa booking for mum's birthday
My mum's birthday was coming up so I thought I'd surprise her with a spa day. I found this website to book it, which made the whole process really easy and quick. The person I spoke to helped me choose the perfect package for my mum, which was great. When my mum got back from her spa day, she couldn't stop talking about how fantastic it was! Thanks so much for helping me make her day so special.
Easy navigation
Your website is so easy to use. I'm not very tech-savvy and I was a bit concerned about booking through your site, but it turned out to be much simpler than I expected. The navigation is really straightforward and user-friendly.
Last-minute booking amendment
I recently made a last-minute change to my spa booking and it turned out to be a great experience. I had mistakenly booked a spa day less than 24 hours in advance, but when I called to amend it, the customer service representative, Lucia, was really helpful and professional. She discussed various options with me and made the whole process simple and straightforward. Lucia not only managed to secure a great treatment time for both me and my partner, but she did it all with a friendly manner. I don't usually leave feedback, but I was so impressed with Lucia's service that I just had to. Thank you, Lucia!
Large group retreat at the spa
Me and my friends had a brilliant time at the spa for a big group retreat! Drew was absolutely fantastic and really helpful, he made sure we had all we needed and even went the extra mile to ensure we had a great visit. The spa facilities were top-notch and we had a lovely time relaxing and treating ourselves. I would definitely recommend this place to anyone wanting a fun and relaxing getaway with friends.
Spa break gift for wife's birthday
I treated my wife to a spa break for her birthday. We stayed at a hotel that wasn't great, but the staff at the front desk were friendly. The room we had was really small and old, so we kept rolling into the middle of the bed. The changing rooms at the spa were awful, like really dirty public toilets. The pool area floors were also dirty. Then some workmen came in with muddy boots and took over the sauna, they were loud and drunk, which made it impossible for anyone else to use. The only good thing was the food, it was delicious. Overall, it was a waste of money and spoiled my wife's birthday. I won't be going back there, and I won't recommend it to my friends.
Spa booking for daughter
I wanted to book a spa break for my daughter, but had a question about it. I gave them a call and spoke to a lovely lady who not only answered my query but also sorted out the booking for me. She was really helpful and now I'm really looking forward to our spa break! š
Spa Day Purchase
I recently visited this fantastic spa and I have to say, it was absolutely amazing! The place itself was stunning, very tidy, and the staff were incredibly friendly and helpful. The moment I walked in, it felt like paradise. They offered a variety of fitness classes that I couldn't resist joining. The room I stayed in was modern, comfortable, and impeccably clean. And the food was just unbelievable - so many delicious options to choose from, catering to even the pickiest eaters like myself.
COVID Amendments
My daughter and I ended up catching COVID, so we were unable to make it to the spa as planned. Luckily, we managed to get in touch with Lucia through the live chat, and she kindly assisted us in rescheduling our booking for a different date. She was really pleasant! Following that, Bianka phoned the hotel and efficiently sorted out all the details for us. Both of them were incredibly helpful and delightful - big thanks to them!!
Birthday SPA day gift
Oh my goodness, I received a spa day gift for my birthday and it was absolutely fantastic! The staff were really friendly and professional. The food they provided was delicious, and the atmosphere was super relaxed and calming. I had a full-body massage, facial, and pedicure, and they were all amazing! I would definitely recommend it to anyone in need of a pampering experience!
Helpful Leighton
Leighton from the reservations team was really helpful and patient. He knew what he was talking about and made sure I got exactly what I wanted. His customer service skills were top-notch and he made me feel really valued. Thank you so much Leighton, you're awesome!
Online booking convenience
Interacting with services online just makes everything so much easier, you know? It's really convenient to be able to find exactly what you're looking for. A big shout out to the staff member who helped us find the perfect place to stay that fit all of our needs. We really appreciate it!
Birthday surprise booking cancellation
I recently booked a surprise massage and afternoon tea for a birthday at a particular hotel, only to get a call saying they were fully booked and had to cancel. What a letdown! It was supposed to be a special treat, and now we're stuck with no other plans. The lack of thoughtfulness and lack of other options is really annoying.
Spa break booking
I recently booked a spa break with this company and found their website easy to use. However, I was a bit let down by the hotels not being very flexible. The customer service rep I spoke to was helpful and did their best to meet our needs, but the actual venues didn't offer much flexibility.
Spa venue deals comparison
The website's venue layout was a bit tricky to get around, especially on a phone. Even though the details were clear, it was hard to see which deals each venue had. It might help to have a grid layout with titles and prices for each offer so you can compare them easily on one page before you have to scroll down. This would make it easier for customers to browse and book a spa break.
Spa break booking
I've recently booked a spa break through this company, and I have to say it wasn't the greatest experience. The spa itself didn't quite live up to my expectations in terms of luxury, but Barry, the staff member, was actually pretty cool and took the time to listen to my feedback. I reckon I might consider giving them another shot down the line.
Itās NO stars from us! Voucher they wonāt honour
My colleague received a voucher from her child who had saved ... minimum wage to give her the gift. 3 months later covid struck and she was unable to use the voucher for almost all of the 12 months it was valid for. As spas began to open up one of her partner became seriously ill which was a great worry and she had to shield him. In her distress she did ask and was told that due to the pandemic the company can extend the voucher for another year. We, her colleagues have tried to book a works spa experience and chose SpaBreaks.com to make the group booking so we could deduct her Ā£30 voucher from her full payment. The voucher isnāt valid at all it seems! We have telephoned to speak on the subject but got nowhere, we have emailed the voucher department to stress that she had no way of using it due to government restrictions for at least 9 months of the voucher time. That her husband was so ill she hadnāt realised she had to get her voucher extension on paper. If she had done she could have used it. I am sad that they canāt make a good will gesture.
Itās a shame as as a works group we are so cross we have decided to avoid SpaBreaks.com from now on and cannot recommend them, in fact I would warn people that they seem to have no empathy at all.Great services
i recently visited spa breaks , There are so many offers on different spa treats. i enjoyed the whole session and its quite good if you are not into spending too much money.
Review with most votes
Great services
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