Travel Trolley

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Travel Trolley

50% Would buy here again

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Spotlight: What are our customers saying?

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Stacy Williams
Travel trolley arranges the travel according to thier client . It is really great travel agency to manage all the activities required. Flights, hotel and stay along with car hire, and sightseeing...Read on
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Gary Algar
“I’m not one to usually complain as I try to understand that everybody is just trying to do their job but I have to be honest this company has been the most awkward and unhelpful company I have eve...Read on
G
Garima
Worst service ever. The customer service is useless and company policies are nonsense. One should burn his money than to book with them. You can say goodbye to peace after booking with them. Read on
B
Boney sebastian
Complete disgrace..Avoid Complete disgrace. Very poor customer service . Contradicting messages.I have been trying to get a refund since 15 March 2020. waited 3 months and received but short of £1...Read on

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    Travel trolley arranges everything when you say 'travel'

    Travel trolley arranges the travel according to thier client . It is really great travel agency to manage all the activities required.
    Flights, hotel and stay along with car hire, and sightseeing as well.
    They are organised and quite efficient as well.

    S
    Stacy Williams
    5750

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    Flights to Toronto. Invoice number 4346786

    “I’m not one to usually complain as I try to understand that everybody is just trying to do their job but I have to be honest this company has been the most awkward and unhelpful company I have ever dealt with my entire life. Every single time I phone and speak to 1 of the 10 agents I have had to in the past 18months I am always put on hold for At least 5-10 minutes for literally every single question I ask. It’s like travel trolley hasn’t provided the staff with any training as most of them don’t seem to to be able to answer even the most basic of questions based around trying to book or rebook a flight.
    I have lost count how many minutes I have wasted sat on the phone waiting to be given no real answer and to then be told we will give you a call back within a couple of hours which actually only 1 person ever has. The behaviour of this company is totally unacceptable in my opinion. People are paying them for a service and as a company they are failing miserable to provide this in the proper fashion.
    I have found dealing with travel trolley very stressful, very difficult and very unprofessional. They refused to give me a refund initially for flights to Canada that were cancelled due to COVID, I was told I had a travel voucher which was in fact a lie, I only found this out when trying to redeem my voucher, I actually had been given an open ticket which meant it was not transferable to any other destination and I only had 2 years to use it from the original departure dates which I was also never told in the emails or by any of the staff over the last 18months. They refused to extend the voucher even though Canada has been shut for travel the whole year.
    I can safely say I will 100% never be dealing with this company again. I am appalled at the level of service I have been provided over the last 18months.
    Booking a holiday should be a nice experience giving people something to look forward to, this company has well and truly ruined that for me and my family due to the hassle and stress they have put us through.
    I have logged a complaint with them officially and the email reply is shameful is my opinion!
    DO NOT BOOK WITH THEM!!!

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    Gary Algar
    1130

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    Flight tickeys

    Worst service ever. The customer service is useless and company policies are nonsense. One should burn his money than to book with them. You can say goodbye to peace after booking with them.

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    Garima
    1640

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    Invoice number- 4257296

    Complete disgrace..Avoid
    Complete disgrace. Very poor customer service . Contradicting messages.I have been trying to get a refund since 15 March 2020. waited 3 months and received but short of £135. waited 2 more months hours of phone calls but they don't really care. Today they have asked ( someone called Michael) contact Etihad directly. which I told him not possible as I have paid TT not Etihad. Micheal insisted I made a call but not a positive response. I suspect they are hiding my £135 pounds blaming etihad. NO Proper reason for Deducting Money!!!

    B
    Boney sebastian
    2640

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Travel Trolley

It’s not until you are planning a holiday that you realise how many holiday companies there are in existence. And they don’t all stand for the same quality. So it might not always be as easy as it seems to figure out which company is the right one for you. One of the companies that enables you to arrange a flight and hotel is Travel Trolley. But what kind of flights do they offer? Are their flights comfortable? Do they offer clean and neat hotels in nice places? How will the ordering process go? And is customer service able but also willing to help you out in case of any question or problem? Don’t trust pretty websites. Rely on customers that have gone before you by reading the reviews that they have placed here on BritainReviews. That way you can make an informed decision to choose Travel Trolley or to arrange your trip somewhere else.

About Travel Trolley
Travel Trolley is a travel agency that enables you to arrange a holiday. They offer packages of flight and hotel. This is convenient when you want to arrange your whole holiday in one go. But if you already have a place to stay or a way to get there you can also arrange just a flight or stay at a hotel. In addition, they also arrange transfers and let you arrange car hire so you will be able to drive around your holiday destination and can visit places that you could not have gone to by foot or public transportation. Their top destinations include India, Australia, Middle East, South Africa, Dubai, Thailand and the USA.


Services of Travel Trolley
You can visit their website and arrange (part of) your holiday online. All you need to do is to fill in your location, destination, departing date, returning date, the preferred airline (if you have one) and the number of adults, children and infants there will be staying. As mentioned before, you can do that for your complete holiday – flight hotel and car hire – but you can also arrange them separately. They also give the option to want a direct flight or transfer. If you need to contact them, you can find some contact information on their website.

Complaints, Compliments and Tips for Travel Trolley
Have you ever arranged a holiday via the website of Travel Trolley? If you have, we would like to know everything you can tell us about your experience and opinion. How was your flight? What was the hotel like? Were the rooms comfortable and clean? And located in a nice spot? Or what it some dungy hotel in the middle of nowhere? Did everything go well, or did you need to contact their customer service department? Please give us and other potential customers of Travel Trolley an idea of what travelling with Travel Trolley entails and write a review. That way others can make an informed decision to choose travel trolley or not.

Are holiday makers satisfied with Travel Trolley? Read customer reviews about their flights, hotels, car hire and transfers.