If you are going on holiday, then travelling to and from airports is an inevitable stage of the journey, and for a lot of people this includes hiring or parking cars, and finding accommodation at the airport. Do you often find this a stressful aspect of planning? Trusted Travel is a company that simplifies this process, comparing prices, compiling the full list of options for its customers and ensuring only reputable destination for accommodation and care hire/parking are considered. If this sounds like it might complement your holiday planning then read reviews of other customers, or read on to hear more about Travel Trusted's services.
About Trusted Travel
Trusted Travel are a specialist travel company that provide airport parking, hotel and lounges. The company asserts its strengths as their price check guarantee which saves customers money, the security and the weath of options they offer their customers. Travellers are assured that Trust Travel has compared the prices of hundreds of airport car parks across the UK. The company’s they work with are guaranteed to be licensed and trusted establishments, and the prices customers are offered are ensured to be competitive prices. Variety is also emphasised, ensuring people can deal with their car or accommodation is different ways. Supporting their line of travel services, Trusted Travel also run a blog, which includes articles on travel anecdotes, travel advice and competitions for prizes. There is also a Customer Support section which gives advice on claiming money for delayed flights, travel insurance and other travel tips and inspiration.
Here is an interesting look at how one Youtube video blogger makes sure she is able to afford travelling regularly
Services of Trusted Travel
Trusted Travel provide booking for airport parking, airport lounges, airport hotels and car hire. Their airport services offer a way to reduce travel stress for customers, and secure accommodation, parking or lounge access to avoid crowds at the 30 major UK and Ireland airports, which includes 400 car parks. These can be booked by dates and a type of service, or alternatively customers can visit the page of each airport, to see the services offered.
Complaints, Compliments and Tips for Trusted Travel
What was your experience with Trusted Travel booking? Would you use their services again? Did you feel the prices you were quoted were competitive? How did the customer service of the company perform if you came into any trouble with your search or your booking you found through their website? Did you feel they protected your interests well? Let us know all your feedback so other customers know what to expect when planning through this company.
What have people thought of Trusted Travel? Read and write customer reviews for Trusted Travel's airport parking and accommadation booking site?
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Booked for 2 weeks at Glasgow. We normally book when we arrive so I was very pleasantly surprised to find how cheap it was through Trusted Travel. I was even more happy to find it was such a good service, actually better than booking with the airport itself.
This so called company are awful i had airport lounge booked in December 2 days before received an email saying it was cancelled and my money would be refunded in 5-10 working days after several emails requesting my money so called Rick would say it was going to be refunded in again 5-10 days i emailed saying they are a scam company and was going to report them to Watchdog i had an email from Rick saying my money will be returned 3 days later it was they are a SCAM company so many bad reviews keeping peoples money
Booked for 5 weeks parking at Glasgow airport through Trusted Travel.Arrived at parking facility on day of travel to be told booking had been cancelled by TrustedTravel.Had to pay again for new booking,parking facility were very helpful and understanding.Contacted Trusted Travel on return from holiday to be told this was all a mistake and that the money would be returned to bank account in 5-10 days, never happened.Intend to contact Trading Standards and complain about this dreadful company.
I also experienced the very short notice 'allocation oversight' cancellation of my car park booking at Edinburgh Airport which was caused by the parking company refusing to deal with them. Trusted Travel have repeatedly promised they will refund my £30.78 since my holiday in middle of December but they have never come true. I have several emails from Customer service Rick promising the earth but never delivering. I'm always told it should appear in my bank within 5 or 10 days max. How many others have been robbed of their cash and had to pay again for parking?
As others have said, they NEVER answer their phones and although Rick appears to answer emails quickly, there's a whiff of automation on them when they start "Dear mackayfamilyuk".
They may have been okay in the past but you can see that in recent times they have been trashed on review sites. I would NEVER EVER 'Trust' them again....for anything!
Remember a fool and his money are easily parted. I was that fool. You have been warned....AVOID!
My campaign will continue until I get my refund and other victims should spread the word on all review sites.
i have booked in march 2018 for car park at heathrow airport for 3 weeks from 20th Dec 2018 for an amount of £ 204.50 when i reached airport for parking on my travelling date-20th dec , they said they cant find any booking and told me might be cancelled. i was really embarrassed since i was travelling for holiday for 3 weeks with my family. Then i some how managed to book parking with other parking agency
When I contacted trusted travel by email they are saying they already sent an email on 13th dec saying thats cancelled. But I couldn't trace out such an email. so far Trusted travel didn't refund my money £ 204.50 which i paid on 23rd March (10 months keeping the money with them)
Could somebody advise me to get my money back from Trusted travel including compensation
I received an email from Trusted Travel staring thst my booking had been cancelled. The email also stated that the refund would clear my account within 5-10 working days. I still have not received a refund even though Trusted Travel was quick to charge my credit card!!!
What is more, I have sent 3 emails and received no response. I have also called countless times no one has picked up the phone or returned my call. It feels like Trusted Travel is a fraudulent company.
Fuming!!!!! Booked the Aspire lounge at Heathrow Airport with them 4 months ago. My husband got an email from them with less than 1 day before our holiday saying that sorry, they are having to cancel the booking (no reason why?) Promised a full refund within 5-10 working days. Still no refund and no reply from phone calls and emails. Appalled and disgusted!!!
Really unhappy, booked with them 8 months ago, just got an email from them with less than 3 days to go saying that sorry, they are having to cancel the booking due to an 'Allocation oversight'. Sorry, that is totally unacceptable!