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    Reviews Trusted Travel

    If you are going on holiday, then travelling to and from airports is an inevitable stage of the journey, and for a lot of people this includes hiring or parking cars, and finding accommodation at the airport. Do you often find this a stressful aspect of planning? Trusted Travel is a company that simplifies this process, comparing prices, compiling the full list of options for its customers and ensuring only reputable destination for accommodation and care hire/parking are considered. If this sounds like it might complement your holiday planning then read reviews of other customers, or read on to hear more about Travel Trusted's services.

    About Trusted Travel
    Trusted Travel are a specialist travel company that provide airport parking, hotel and lounges. The company asserts its strengths as their price check guarantee which saves customers money, the security and the weath of options they offer their customers. Travellers are assured that Trust Travel has compared the prices of hundreds of airport car parks across the UK. The company’s they work with are guaranteed to be licensed and trusted establishments, and the prices customers are offered are ensured to be competitive prices. Variety is also emphasised, ensuring people can deal with their car or accommodation is different ways. Supporting their line of travel services, Trusted Travel also run a blog, which includes articles on travel anecdotes, travel advice and competitions for prizes. There is also a Customer Support section which gives advice on claiming money for delayed flights, travel insurance and other travel tips and inspiration.


    Here is an interesting look at how one Youtube video blogger makes sure she is able to afford travelling regularly

    Services of Trusted Travel
    Trusted Travel provide booking for airport parking, airport lounges, airport hotels and car hire. Their airport services offer a way to reduce travel stress for customers, and secure accommodation, parking or lounge access to avoid crowds at the 30 major UK and Ireland airports, which includes 400 car parks. These can be booked by dates and a type of service, or alternatively customers can visit the page of each airport, to see the services offered.

    Complaints, Compliments and Tips for Trusted Travel
    What was your experience with Trusted Travel booking? Would you use their services again? Did you feel the prices you were quoted were competitive? How did the customer service of the company perform if you came into any trouble with your search or your booking you found through their website? Did you feel they protected your interests well? Let us know all your feedback so other customers know what to expect when planning through this company.

    What have people thought of Trusted Travel? Read and write customer reviews for Trusted Travel's airport parking and accommadation booking site?

    Trusted Travel
    Reviews, complaints and customer experiences (7)

    2,8
    14% Would buy here again!

    Ordering

    3,4

    Service

    2,2

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    3,4

    Delivery

    2,2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    Never trust a company with 'Trust' in their name

    Nigel Mackay30-01-2019

    I also experienced the very short notice 'allocation oversight' cancellation of my car park booking at Edinburgh Airport which was caused by the parking company refusing to deal with them. Trusted Travel have repeatedly promised they will refund my £30.78 since my holiday in middle of December but they have never come true. I have several emails from Customer service Rick promising the earth but never delivering. I'm always told it should appear in my bank within 5 or 10 days max. How many others have been robbed of their cash and had to pay again for parking?

    As others have said, they NEVER answer their phones and although Rick appears to answer emails quickly, there's a whiff of automation on them when they start "Dear mackayfamilyuk".

    They may have been okay in the past but you can see that in recent times they have been trashed on review sites. I would NEVER EVER 'Trust' them again....for anything!

    Remember a fool and his money are easily parted. I was that fool. You have been warned....AVOID!

    My campaign will continue until I get my refund and other victims should spread the word on all review sites.

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    Would buy here again
    NO
    2

    Mr,

    JOSEPH 17-01-2019

    i have booked in march 2018 for car park at heathrow airport for 3 weeks from 20th Dec 2018 for an amount of £ 204.50
    when i reached airport for parking on my travelling date-20th dec , they said they cant find any booking and told me might be cancelled.
    i was really embarrassed since i was travelling for holiday for 3 weeks with my family.
    Then i some how managed to book parking with other parking agency

    When I contacted trusted travel by email they are saying they already sent an email on 13th dec saying thats cancelled.
    But I couldn't trace out such an email.
    so far Trusted travel didn't refund my money £ 204.50 which i paid on 23rd March (10 months keeping the money with them)

    Could somebody advise me to get my money back from Trusted travel including compensation

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    Would buy here again
    NO
    2

    Terrible, and not trustworthy

    Simon17-01-2019

    They cancelled and haven't refunded me!!
    We had an airport lounge booked for over 9 weeks and they cancelled just 3 days before our departure.

    Although they promised to refund back in December, this still hasn't been done.

    Email responses are slow, and the only answer is than they are passing the matter to their finance team to deal with.

    I've been unable to get through to a human being on the phone, and still no refund.

    All I want is the money back, which they were very quick to take in the first place.

    How hard can it be to refund??

    I have found them terrible to deal with and would not recommend this company!

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    Would buy here again
    YES
    2

    Awful - scam

    Shemain 06-01-2019

    Bookings cancelled with short notice, no refund and ignorant cheeky emails from customer services manager Rick Brown.

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    Would buy here again
    NO
    4

    Not to be trusted!!

    Mohammed24-12-2018

    I received an email from Trusted Travel staring thst my booking had been cancelled. The email also stated that the refund would clear my account within 5-10 working days. I still have not received a refund even though Trusted Travel was quick to charge my credit card!!!

    What is more, I have sent 3 emails and received no response. I have also called countless times no one has picked up the phone or returned my call. It feels like Trusted Travel is a fraudulent company.

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    Would buy here again
    NO
    2

    Disgusting

    Lisa Smith17-12-2018

    Fuming!!!!! Booked the Aspire lounge at Heathrow Airport with them 4 months ago. My husband got an email from them with less than 1 day before our holiday saying that sorry, they are having to cancel the booking (no reason why?) Promised a full refund within 5-10 working days. Still no refund and no reply from phone calls and emails. Appalled and disgusted!!!

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    Would buy here again
    NO
    3

    Extremely unhappy

    Neil Lloyd30-11-2018

    Really unhappy, booked with them 8 months ago, just got an email from them with less than 3 days to go saying that sorry, they are having to cancel the booking due to an 'Allocation oversight'. Sorry, that is totally unacceptable!

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    Would buy here again
    NO
    5

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